For my first time at Queen Nails I booked an appointment for an eyebrow wax and shellac manicure. Have to say, not impressed. Starting with the wax: When we walked into the tiny room she had me lay down to begin. At no point did she ask what I was looking for; a clean up, thing brows, etc. Then she began laying the wax, which was NOT hot enough. I could feel it being pulled across my lid! Instead of doing a section at a time she did the entire lower sensitive area and pulled it off. She even got some wax in my eyelid crease! Never in all the times I've had an eyebrow wax has there ever been signs of blood, but I had TWO spots bleeding! After, she never offered to let me see my eyebrows in case I wanted to make any adjustments. I found several stray areas that needed plucked when I got home, but I had to scrub little pieces of wax out first! I will say the manicure went much better, or at least without injury. The bottles were incorrectly labeled, so I couldn't use the original color I picked out, but there was enough options I didn't mind choosing a substitute. The spa area is nice and clean, and I was happy with how my nails turning out. Only complaint was instead of moving the light used to seal the shellac, she had me criss-cross my arms over each other, which was awkward and uncomfortable. Also, there was a girl getting a pedicure who needed work on an ingrown toe-nail. They refused to do what she wanted, and when she was obviously upset and speaking with the owner loudly they still charged her the full price. Not very good customer service. Overall, I would not recommend for any waxing services, but for a manicure it's not terribly bad. read more

Absolutely terrible!!!!!!!! I just left after 45 minutes of waiting for them to do my nails and I had an appointment! And after about 20 minutes, another person walked in and immediately got their nails done. They skipped over me entirely. I tried to address This with multiple people who worked there, and they completely ignored me! I was with my mother who got her nails done right away and the quality was terrible! Rudest nail salon ever! read more

Just went yesterday. Yolanda, who did my nails was multitasking like crazy and could not concentrate on just doing my nails. I get that it's busy but hire an assistant! Also, not sanitary. Not a good experience, will not be back. read more

I love their nails! I got a full set of solar acrylics. They're beautiful! The woman I was with was very kind and patient. I did have to wait a while for my appointment, but it was very much worth the wait! read more

I was a first-time walk in customer and I wanted acrylics. I was sat down immediately and the lady was so nice! Great job. Will be going back. read more

Queen Nails - Waxing Near Me - Salem, Oregon

Very unhappy with mine and my husband's services. He got a manicure and the woman rushed through it. She clipped too close and made him bleed. I got shellac. The finished product looks like a job done at home. The whole experience felt weird and cost us $44. Not going back there. I'm actually embarrassed about my nails. I will say, the building was clean. read more

Queen Nails - Freshly done... Terrible job. Pretty sad. Saw four stars and thought this place would be a good experience. Lesson learned. - Waxing Near Me - Salem, Oregon

I just went here with my mom to get pedicures for her birthday. The salon is spacious and nicely decorated. We both were very pleased with our pedicures! The massage chairs were wonderful too! Quality work at a great price! read more

Nice and clean establishment. The lady's are so much fun. I have been back a couple of times now and still satisfied.

Service was terrible. I asked for a shellac mani. They rushed threw. Didn't soak my nails, use lotion, oils or do anything at all that has anything to do with a mani. My nails Are not even and look a mess. The nail tech didn't understand a would I was trying to say about them looking bad. It was a joke. Over priced for a crap job. read more

I liked the salon, and the staff was super nice, it took a while to actually get seated but once I did the manager lady did a very good job and took her time even stayed after hours to finish my nails. The reason I'm giving 3 stars is because it was SO expensive and my nails broke off within a week. Beyond repair. read more

I've been going to queen nails since November. The first three visits were great, the last one had me questioning if I would go back,and this one a couple days ago confirmed I would NOT be going back. I called as soon as they opened and asked for an appointment that day at 530 with Tommy, if available. They said he was, so I showed up at my appointed time. I had gone a week past the time I was supposed to, so my nails were wrecked. I told tommy I wanted a cut down a bit and he snaps that he didn't have the time! As you can see in the pictures the end result looked super crappy, you can see where the grow out happened and there were places my nails had gotten dirty with everyday use and instead of buffing or filing it, he simply put on shellac over it, thus trapping the dirt. The thing that bugs me even more than his shoddy job was NOBODY told me when I called that day that Tommy had a 615 coming in and would be pressed for time. I pay good money to get fills and don't like not only feeling rushed but being TOLD they don't have time for me. I'm on the search now for another nail salon and whoever does it will have to start from scratch, costing me more money. Also, last month before I had my nails changed to solars, I had my acrylics taken off by Tommy and he pulled OFF the acrylics hurting my fingernails. I read that is super bad for the nails. read more

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I needed a pedicure so I checked out this little place and although they were able to get me in the same day they did a very good job. the paint started chipping very quickly I always get gel nails and they typically last 3 to 4 weeks on my toes, but they only made it a week before they started chipping very badly. I already need another pedicure less than a week and a half later, kind of disappointed. Although I thought it was weird they have you purchase your own box of cleaning supplies for your pedicure I do like that that seems very hygienic so there's a plus. read more

I was a last minute walk in and felt so bad! My plans didn't line up how I wanted all day and I hate being THAT customer that comes in right before closing, but I decided to just still go in at around 5:30 since I'd be passing by anyway. I asked if they were able to just do a pedicure or if I should come back another day and Stephanie did a great job. I will be coming back to get my solar nails done sometime soon! read more

Visiting for the holidays and every nail salon I called said they were busy. One said she had 20 minutes and could squeeze me in (it takes about an hour to do my nails)....all the reviews for these different nail salons I saw on Yelp were negative reviews, bad customer service, and a lot of them ripped you off. I called this salon and was able to get in. When I showed up, the salon was incredibly clean, they have upgraded massage chairs for pedicures, and they also decorated for the holidays. It's a fairly large salon with plenty of seating. There's also a flat screen so you can watch TV while you wait. I had the pleasure of having Lan the nail technician do my nails. I had broken a nail and figured I would just cut them all down and get gel or acrylic. Lan gave me an option of keeping my long real nails and she would just fix the broken one because as she said "it takes a while to grow your nails so why start all over". I was hesitant at first but decided why not. I wanted my nails shaped in what they call almond. She fixed my broken nail by adding on an acrylic tip so we could shape it like the others. We used a cherry Christmas red shellac/gel color. I am very pleased at the outcome and really do like the technicians here as well as the facility. In addition, I actually saved money by her recommendation, they aren't like other salons where they tell you it's going to be this price and then give you all these add-ons and then when you're ready to pay its 10-15 dollars more. They are very honest, straight forward and want you to be a long-time customer. read more

Queen Nails - My own real nails, the shape is almond with a cherry-Christmas red shellac/gel color - Waxing Near Me - Salem, Oregon

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Yeah they are decent but good luck actually getting in or getting an appointment. They say they are open to walk ins but they never are, are always too understaffed, and when I try to make an appointment I have to book like a week in advance and this is not that nice a place to do that. I can get in at the local deluxe spa faster. read more

I'm giving two stars only because it was clean and the employees were nice. I went with a friend of mine and we got pedicures. The foot massage was good but our shellac nails turned out horrible. This picture is what they look like immediately after getting them done. I did not notice until I had left the salon, otherwise I would have said something. It cost me $45. read more

Queen Nails - Bad shellac a paint job at Queen nails. - Waxing Near Me - Salem, Oregon

I went in for a shellac mani and regular pedi for my birthday with my sister. I believe Pam was the one who did both of them. She was not very friendly, and she did not pay attention to detail. She did not ask how long or short I wanted my nails nor did she ask what shape I wanted them. She cut my toenails very short and did a very quick paint job on them, literally dabbing the clear top coat on each nail. For my shellac manicure, she spoke to me more, but not in a pleasant way. When I asked if I could have my nails shorter, she acted surprised and asked if I was sure... Yes I was sure, I know how I like my nails! She also did not like the color I chose (white) and told me she thought it was not going to look good. I again told her I was sure, as I know how I like my nails. When cutting my cuticles, she made two of my fingers bleed. She asked if I was older than my sister- I told her I was two years older. She then tried to make me feel guilty for not paying for her nails too - even though it was my birthday. The paint job on my fingernails was also sub-par. The parts that she didn't paint on the edges of my nails, she just clipped off at the end- I've never had someone do that before... If I do decide to go back and give them another chance, I will not be going back to the same person. Not pleased!! I posted pictures of the manicure and pedicure. read more

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I have gone for a pedicure here and loved it but got my nails done twice first time wasn't bad I felt I over paid but this time I will never go back ! My sister-in-law and I made an appointment showed up on time and still had to wait we finally get sat down her 30 mins befor I did ! They were bossy and pushy with the colors we picked then half way through they kept taking walk ins we waited 30-40 ins longer with half nails done while they worked on someone els ! On top of that my sister in law had say for 30 mins with tips on while the lady scrolled facebook. The maybe put 30 mins into our nails they rushed them and I ended up leaveing with nails that look 2 weeks old ! I paid 125 plus tip! Which after reading reviews and lookin at prices they probably already charged me for ! I wish I spoke up at the salon but they wouldn't even listen to what color we wanted I was very uncomfortable save your money! The first time I went this did all these things aswell but my nails weren't bad so I didn't feel to upset I guess read more

Queen Nails - Disappointed - Waxing Near Me - Salem, Oregon

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My sister-in-law scheduled an appointment for manicures and pedicures. Although they were pretty busy we were both done in about 2 hours. They worked as a team, were very friendly and even tried to work in the walk-ins. I would absolutely go back and recommend them to anyone. BTW our nails look fantastic! read more

I've had two full sets solar nails put on here and in the past 15 years I've never broke a nail. Both times I've had them done here my nails have broke. Not hapoy read more

I was very excited to have a new place by my house. It's clean, people are friendly and they are on time. I have gone to another place for 6 years. I thought my solar nails were great, but within 2 days one cracked, and several started coming loose. After 2 weeks I went to my old place and had them filled, even they were unable to get them sealed well. I have never had this issue in all the years I have had artificial nails. Also they do not use white tips so the color is not as bright, I always get hot pink sea shell glitter. My pedicure was the same way, pleasant, looked great, within less than a week polish looked like I did it on my own. I.m disappointed because it's very nice there and was hoping I had new place. If you want something for just a special occasion perfect. If you like to have things last, go somewhere else. read more

First time here. Excellent mani-pedi! The technicians were gentle and the services well done. Massage chairs and warmed lotion for leg massage. Heaven. Will return when back to Salem. read more

I have never had a french manicure go south so quickly. My friend and I watched as it slowly became apparent that half my nails were going to be white, rather than just the tips... finally I gave up, after asking multiple times to have the white decreased, and had her remove the polish and just apply clear. Pedi was fine (not fabulous), mani was decidedly sub-par. read more

After scheduling an appointment with another shop and arriving only to be told I didn't make an appointment! I called Queen Nails and got an appointment in 15 minutes. Being new to the area , I was looking for a clean, courteous and competent nail salon. Lena was fast and efficient and very nice. The shop is pleasant and everyone was very kind. They have my regular service from now on. Thank you Lena for my beautiful nails. read more

Came here for an appointment for two pedis at 6:30pm. We didn't get sat until 7pm o'clock. After waiting for 30 mins after our scheduled appointment, we were already annoyed. We then sat down in our uncomfortable "massage chairs" and our feet were soaking in cold water before our pedicurist came to start. The massage was little below mediocre, she did not love her job at all. After the paint job, they told us they ran out of Togo sandals for those who needed pedi sandals. After that, they declined my discover card and asked strictly for a visa only. I will not be returning to this location again. Ever. read more

Wonderful service, I came from a terrible nail appointment yesterday where my nails were butchered and my cuticles all left bleeding. These people were so gentle and made sure that I was comfortable and satisfied throughout my entire appointment. Pam is the most gentle worker and made sure that she did not made any mistakes or hurt my fingers again, and spent time talking to me and creating a customer-worker relationship. Will be returning, my nails look great. read more

Always too busy with long waits. Gel polish turned yellow after a day. The pedicure was good but the acrylic bails turned out thick and clunky. read more

I just needed a quick fill and I had a tech that had scabs all over her hands and she did put gloves on, I asked her to keep them thicker because of my job but they are very thin and when I went to pick out a color she had another lady sit in my chair and started working on her without cleaning up the station and made me wait 30 min just to paint my nails and when she did she put so many coats of polish on that an hour later they smudged and still continue to scrap off. I will never go back to that place. read more

Overall, this is a standard nail salon. The reason for the downgrade is one particular nail tech who stands out as having substandard skill. She does pedicures and has a general apathy to her job. She worked on me twice (I was a walk in and just got unlucky both times) and each time it has felt like she was just going through the motions. I was appalled the second time she took pieces of my toes and literally wiped them on my skin instead of the towel. You will get an average pedi job coming out. But not impressive. The manicurists however seemed very professional and actual artists at their crafts. I hope the salon looks to calibrate their entire staff because this place has good potential. My perception of the atmosphere however is they won't. read more

I had the most relaxing pedicure this morning!! I highly recommend Bonnie!! She was so sweet and done a great job!!

My favorite place to get my nails done in salem. I have an occasional pedicure and manicure for special occasions or a special treat. And I always feel like it is a treat to come here. They are sweet and friendly, give a good massage, and just give that extra special touch. Affordable. Friendly. Leave feeling better then when I come in. read more

Im happy with the out come of my nails for the most part. I got a set of acrylic nails almond shaped. But when I was getting my nails done the man kept stopping to watch the Ellen show. Which was kind of irritating. And it's only the third day that I've had them and they're already lifting! The pricing is average. But I'm not sure if I will stick to this location in the future. They also didn't do the normal preparation of the nails. (Cuticles, etc) read more

Queen Nails - Almond shaped acrylic nails - Waxing Near Me - Salem, Oregon

I have come here several times since they opened. The only reason I kept returning was because of the cleanliness of the salon its self. However, with that said I will no longer be returning. Every time I make an appointment, I end up waiting 45 minutes to even be spoken to. Every person whom has done my nails/toes has had the WORST attitude and act like they hate their job. In my opinion, if I'm giving you $35 for a pedicure or fill, I would like to be treated with respect and at least been kind to. I'm done giving them chances and would suggest you take your business else ware. read more

I went in on a day a friend passed away to get my nails done in Philadelphia Eagles color in their memory. I work Saturdays through Wednesdays. When I got home, I noticed, she did not push my cuticles back, I was able to go back Wednesday afternoon to show them as only half of some nails had polish on them. I was told, they grow out ( well, they do not grow out in 3 -5 days). I was able to get them redone but with the same person who messed up the first time not anyone new . However, THEY DO NOT PUSH the CUTICLES back like other salons and only cut them. She told me I have thick cuticles which I do not. CUSTOMER SERVICE IS VERY BAD. Rather than apologizing and taking care of it, they blame the customer and the job still was still not perfect. STAY AWAY!! read more

this quite possible was the worst pedicure of my entire life, i asked repeatedly if the nail tech would trim my ingrown toenails & every time she would go back & trim more & more of my skin, causing me to bleed quite a bit around my big toe nails. frustrating to say the least. the massage was also very short & the nail tech was very distracted not even paying me or my massage any attention. i will not be returning. read more

I will NOT be returning. We had pedi appointments for 1:30. When we walked in the place reeked of chemicals, and all the nail techs were busy. We did not get our service started until around 1:50-2:00. The woman (never did introduce themselves by name) who did mine was clumsy and didn't seem to know what she was doing. She was looking around a lot, didn't know how to do a proper massage, and left me wondering if she's actually licensed. She also cut my big toe causing it to bleed for a long time. She tried to just hide it under a towel like I wouldn't notice, said "sorry" and then wiped it with her bare nail, no gloves. Not sanitary or safe! She then started to paint over the edge that was bleeding. The nail polish doesn't look good, it's on my cuticles and uneven. The tops of my toes look like strange dried out skin, never seen that before after a pedi. I don't give second chances no matter how many times I'm told "sorry" after being made to bleed. This was one of the worst pedicure experiences I've ever had, not worth the $30. read more

Long story short don't go here. Anywho I came in to get a pedicure before I leave for a trip on the weekend. I picked out my color the lady sat me down, and the chairs that you sit in are very uncomfortable since they are massage chairs and mine was broken. so I had to sit there for an hour and half with balls sticking in my back. Anyway right as I put my feet in the water it was cold. I was sitting there on my phone every other few mins I would look down to see what she was doing. She obviously had no idea how to give a pedicure, she kept looking at what the other ladies where doing and how they were doing it, but I feel like she just caved in and started doing her own thing. After awhile of her scrubbing my feet and all she got the lotion out and she started rubbing it into my legs. It felt good until after 5 minuets where all the product was already rubbed in and it was just her rubber gloved hands rubbing against my legs giving me a very burning feeling from the friction. Once she finished she got up and left. Okay? A man came over to paint my nails he gave me 3 coats of nail polish in under 5 mins for each foot. The hell? How do you know if it's dry? He then left and I was say waiting for another 20 mins, when the lady who gave me burns on my legs put on my sandals for me ( i can do it myself I am not disabled. ) she then smudged the nail polish with my sandal on accident, I pointed it out and she said she "didn't have time." Then rushed me out of the door. I got in the car and I looked at my feet and I noticed my nails were not even they looked like shit uneven nail polish spots and the smudge. I payed $33 for a shit time everyone. (Edit: I went home and took off the polish and did it myself, I did it better and actually waited in between each coat so they where dry.) read more

This is a nicely decorated, clean, new salon. BUT, it's not relaxing at all with each employee listening to a different Vietnamese tv show or listening to Vietnamese music on their personal devices without headphones. Plus, the salon tv on game shows. It's more expensive than the much better Sunny Nails a mile away. read more

I've been coming here for a couple months now for solar nails. They do a great job, the shop is beautiful, they always get me in when I need it. Finally made it in for a pedicure. Pam gave me the best pedicure I've had in years!! The massage was LONG and so relaxing I almost fell asleep. I already can't wait to come back to her for another one! read more

The mesage I got with my manicure was amazing but that was probably the only thing good my manicure was definitely not worth $18 u can see where they didn't fully cover the nail on the second coat and there's air bubbles it was a nice place with nice people but I also noticed that the lady doing my nail stopped for almost 10min to help another lady instead of having her wait I guess that's not a huge deal unless ur in a hurry I would probably not go back considering it's over priced my nails don't look as good as I was hoping but if ur into a good mesage then I would definitely recommend it read more