Overall I had a great pedicure and I would return. I got a gel pedicure and the nail technician was friendly and gave a great pedicure. The only reason I am not giving 5 stars is because I made an appointment but still waited 20 minutes and we only had the option for a standard pedicure with gel or regular polish, a lot of times I prefer to have the hot wax or hot stone add on. In hindsight I didn't ask but I think it's because they were so busy and I didn't notice a menu with extra options. The salon was packed which felt like a good sign. The salon was clean and organized. My favorite part was when it was time for the massage part, the lotion was warm. read more

I had a very disappointing and unprofessional experience at this salon. I had a 2:00 pm pedicure appointment, and another woman--who I do not know--also had an appointment at 2:00 pm. We were booked separately with different phone numbers. However, the staff sat us down at the same time and assumed we were together, even trying to combine our charges onto the same tab. She requested several times for a basic pedicure, meanwhile I asked for a deluxe pedicure. As I was picking out the scent I wanted for my deluxe pedicure is when they had her also pick out the sent SHE wanted even though she said numerous times she wanted a basic pedicure. Odd to assume we were together when it was just a coincidence that they booked us at the same time slot.. What made the situation worse was how uncomfortable it became. The nail techs spoke among themselves, looked at both of us, and laughed loudly. At one point, they even walked across the salon to continue laughing and talking with other employees about it. The entire experience felt unprofessional, awkward, and disrespectful. On top of that, the salon itself is extremely overbooked and chaotic. They rush through services, constantly pack in too many people, and don't have enough employees or space to accommodate everyone. People are left sitting and waiting for others to finish just so they can take their spot. To make matters even more uncomfortable, they require you to say your phone number out loud in front of everyone, since that's how they track bookings. Overall, it was unprofessional, uncomfortable, and poorly managed. I will not be returning and cannot recommend this salon after such treatment. read more

Second time getting my nails done here at Queen nails in Salem! I just moved here from San Diego where I had a long time, nail tech doing my GEL X - queen nails was my first stop luckily when I moved here and the gel X that they did then was so perfect I had to come back. Five weeks later I just got this set done by Kim and I couldn't be happier with my Valentine's Day nails read more

Queen Nails - GEL X NAILS - Waxing Near Me - Salem, Oregon

I went in for a face wax and came out with a piece of my skin ripped off.even though I told the lady it burned she still continued to put chemicals on my face.and I was still charged for the service.i later contacted the owner of Queens and she told me she would talk to the lady and get back to me which she never did.im disappointed in the owner for not calling me back.and for still being charged for the incident .I will have a scar on my face .if anyone wants to see how bad it looked I do have pictures sadly my family and I will now be looking for a new place to go.and only because the owner did not care about what happened to my face. read more

I was able to get in day of on a Saturday! (Called an hour ahead of time) This was the best deluxe pedicure I have had yet! The staff were all friendly. I never felt rushed, but it wasn't busy when I came in. My nail tech did an incredible job on my gel pedicure, she checked with me to make sure the length and color were what I wanted. The massage chairs were a plus, she kept turning it back on for me lol! No chemical smells here, good AC. Will come back when I visit Salem again. read more

Queen Nails - Waxing Near Me - Salem, Oregon

I came in on Friday, September 5th for a set of acrylic nails, in order to celebrate my birthday and upcoming trip to Disneyland. This was a pleasant experience, and so I called in a few days later to set up a nail removal appointment for when I returned from my trip. (I only get acrylic nails for special occasions and don't leave them on for long). This nail removal appointment was today, September 13th 2025. I am not new to getting my nails done, and at other salons across Oregon, the nail tech drills off the nail polish, gently clips off your nails, and then provides a bowl of acetone/nail polish remover to soak your fingernails in, before they remove them from your nail beds. However, at Queen Nails, the nail tech named Kim did not provide any acetone, and went directly into using clippers to pry off the fake nails, and used a spare fake nail to wedge between the fake nail and my real nail to "pop" them off. This was PAINFUL. I winced and made it known that this was hurting a lot, and Kim assured me that this pain was normal. This is NOT normal. I should not be seeing my natural nails peeling up like this during a removal. During this, another client came in for her own nail removal, and Kim instructed one of her coworkers to prepare a large bowl of acetone for her. The client sat down, got her nails clipped by Kim (Kim stopped working on my nails in order to do this), and then was instructed to soak her nails in the bowl of acetone. I don't understand why this nail removal process was not provided to me, as well? There is a blackboard in the shop listing all services and prices, and for "fake nail removal" there is no "extra/special" option that you must pay for a bowl of acetone. There's only the $15.00 option listed. Once she got to my left thumb, it hurt so badly that I began to cry, and only then did she provide me a small, 1-inch diameter cup with acetone in it to soak my nail in. I told the workers that I wanted to stop, and go ahead and pay for the service so I could leave and soak my nails in vitamin E oil at home. Kim told me that I did not need to pay for the service, so I left. I will not be returning to this establishment and have informed my family members that have been going here for years, to find someplace else to go. Attached are photos of my nails after my appointment. read more

Queen Nails - Left hand thumb, after nail removal appointment - Waxing Near Me - Salem, Oregon

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Super service every employee was so nice and they lady that did my nails was super I am so happy with what I got. I will be going back every chance I can. read more

Queen Nails - Waxing Near Me - Salem, Oregon

My friends and I got our mani-pedi's done here and it was great. May did my pedi, and Kim started my full set, then Tao finished with acrylic, and nail design. We all enjoyed ourselves. The location is clean, the staff are very friendly, and went above and beyond to accommodate us. They have this location and another in Lancaster Mall. Will definitely be going back! read more

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I really hate leaving negative reviews, I just know how important these can be in selecting where you spend your money. So I think it's important to share my experience. I called and made an appointment based off a friends recommendation. When I got there I was seated right away and was asked what I wanted done with my nails. I showed a really simple design and let the "nail artist" know I didn't want long acrylic nails, I wanted my natural nails. He immediately declined the design and asked me to pick a solid color for my nails to which I declined and requested a simple French tip with 2 colors (alternating colors so one color per nail). He went to start filing my nails and immediately I knew it wasn't going to go well. I had broken nails and they needed to be evened out - he didn't do this until I asked him too. None of my nails were even until I corrected them several times. He laughed each time I pointed out that my nails were uneven. The polishing was done okay - took several attempts to get the lines even and "clean". The person doing my nails was also taking all phone calls, making appointments and helping everyone who came in. There were so many workers he could have passed me on too but he didn't. So it took about twice as long as it should have to get this manicure. I declined the hand "massage" because he started making me feel uncomfortable when I just asked for the cuticle oil. He chuckled and teased me for not wanting him to rub my hands (mind you I never ask for a massage regardless so I wasn't doing it only because it was a male "nail artist"). Eventually I just stopped asking for my nails to be fixed and asked to move onto the pedicure. I was seated and he started the water and walked away. The bowl nearly overflowed and he had to run over and drain some out. He did an okay job scrubbing my heels and the rough parts of my feet (I'm a runner so I know they're rough). He again didn't even out any of my toe nails. He pretended to file them and then quickly moved onto painting. I have never had someone paint my toe nails so poorly. It was bumpy, he didn't paint the whole nail and polish was on the skin around my nail. Instead of asking him to fix it, I asked him to remove it because it looked so bad. I told him how unsatisfied I was with how he did and all he did was apologize and asked to try again. Unfortunately I was out of patience and just wanted to leave so I declined. then he gave me scolding hot towels for my legs and he laughed because I told him they were too hot. He then tried to charge me full price for the pedicure, to which I pushed back and let him know that the experience I had was horrible and I'm leaving with no polish on my toes. He agreed and didn't charge me full price because he knew I was really unhappy with my entire experience. I will not be going back. I would never recommend this place to anyone who is willing to pay for a high quality experience. I also think it's important to share that I got shellac polish because it's supposed to last longer... mine chipped 5 days after getting it done. Absolutely horrible experience. read more

Queen Nails - HORRIBLE quality manicure. - Waxing Near Me - Salem, Oregon

Kim is amazing, great service, there is no nail art she cant do!!. Very nice clean salon. excellent pedicures.

$60 Deluxe Pedicure I called at 4pm to see if they could fit me in for a 5:30 pedicure and it was no problem. Tommy Did my pedicure and took such amazing care of me. He double checked to make sure all the rough parts of my feet were smooth before he moved on and also took his time on my massage. He also checked to make sure my massage chair was still going. I could really go on and on. Long story short I definitely felt well taken care of and left happy! read more

Stopped in yesterday for a pedicure which was decent. 1st time customer. Asked for the basic pedicure, was told the cost would be $38. Nail tech kept pointing to a poster on the wall which had different prices. I had to say, just the basic, twice. After the service I was given a bill for $42. I said to the manager, "you told me $38". She said the extra charge was because I did not bring my own tools. When I told her she did not tell me this, she said sorry, then turned away. This fee is not listed on their menu board. I have never been charged for a tool fee in any nail salon I have visited. Was not blown away w/ their customer service. read more

Called and got right in for a pedicure, the nail tech took her time, cleaned up my nails nicely, and did a wonderful job! I'll be coming here from now on! read more

Queen Nails - Toes - Waxing Near Me - Salem, Oregon

Wish I didn't come here!! Made an apt to have my acrylic nails removed. They did not soak them off, just ripped them off with a used acrylic nail! YUCK! I left with my thumb bleeding, uneven, rough, and painful thin nails!! AND had to pay $15 for this ?!? I could've done better myself and wish I did. read more

Queen Nails - Waxing Near Me - Salem, Oregon

First time here. We made appointments for pedicures and the service was very nice. Good massage chairs. reasonable price. Will be back soon! read more

always have a good experience here. Tommy does a good job and is very friendly. They don't overcharge or change prices on you how some salons will. read more

Great nails start with great product and of course a good tech! My natural nail beds are thin and weak, probably need a break every so often but I refuse to go without nails for any length of time.. my technician was very knowledgeable to use a specifically soft and flexible tip on me and really barely on my nail so that it it did break it wouldn't take my nail with it.. I prefer curved slender coffin shaped exotic length nails. He did an amazing job building each nail up to accommodate my request. I'm going back in today for a fill (Milky white acrylic powder) I might have them shortened today, might have them painted.. or not idk yet. Anyways I won't go anywhere else.. I'm happy here. read more

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I've been going to Kim for over 10 years now and follow wherever she is! They are always able to do fun designs and will attempt all my Pinterest ideas. I get asked all the time where I go and always refer people to her. read more

Queen Nails - Waxing Near Me - Salem, Oregon

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Fabulous Pedi!!! Alway kind clean professional Satisfied. A place to come back to time and time again. read more

Queen Nails - Fabulous pedi!!! - Waxing Near Me - Salem, Oregon

I used to love this place. I've gone many times for pedicures and getting dip in my nails or fills for acrylics. however I went again and this time I was unsatisfied. my nails are all uneven, have product stuck on my skin and cuticles, and my nails just generally hurt after excessive filling trying to fix the unevenness. I will say the lady who did my nails did try to fix and make them look nice but in the end the over filing just couldn't be fixed. I ended up just saying that they were fine after two hours and had her finish so I could go. read more

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Always a pleasure coming here! Very friendly, gentle and courteous. They never do anything to my nails without asking and there is never any "hidden" fees! Best pedicure around! Thank you Queen Nails for being awesome! Highly recommend. read more

My go to salon for the past 4 years. They always get me in very close to my apt. time & all of their staff are incredibly sweet & talented. They have tons of color/style options & they listen to what you want as opposed to doing your nails how They want/ what they're good it. Highly recommend!! (Photo is 3 weeks of grow out on Dipped powder nails) read more

Queen Nails - Waxing Near Me - Salem, Oregon

Disappointed. First time going here. I booked my appointment Tuesday February 16 for February 18 @4pm. I get there early @3:40 thinking they were going to start @4. Since I had made appointment. But From what I saw All the techs were just starting with new customers when I got there. By 4;15 a really nice tech came to cut down my natural nail & file them maybe that took less than 10 min. @4:45 another tech started with my nails. I showed her the picture of shape and what I wanted I also mentioned I had an appointment @6 which I knew at that point that I wasn't going to make it. In the end I told her to just put shellac since doing a French tip would take longer. Even like that I left the salon after 6. My nails look nothing like the shape I showed her. It's frustrating that you book an appointment and don't get seen almost an hour later. They have to manage time much better. And nail shapes. Don't get me wrong they are lovely ladies. But you just waste time & money for something you didn't even get. read more

Queen Nails - Reference picture - Waxing Near Me - Salem, Oregon

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Quite the unsanitary nail salon. Dirty towels used. Someone took of his gloves and did not wash hands when doing the next customer. Had to leave after witnessing poor cleaning and lack of sanitation standards. Has the board checked on them lately. Disturbing. The salon owner must follow state cleaning standards, they are putting people at risk for infection. read more

The way they remember and care for their regulars is what brings me back every time. I have been going here for 3+ years. During this time I went to other salons a few times, but always came back to Queen Nails. I went out of town for over a month and they had searched my number in their schedule book just to text me and ask if I was okay and when I'd be back for a fill. Also if you're looking for a salon that ACTUALLY massages during a pedicure, it's this one. I chose them 3 years ago for this exact reason. read more

I recommend coming to Queen Nails relaxed peaceful, elegant environment. Owners and employees have great customer service. I recommend Tony as a Nail Tech he is not afraid to step out of the box & be creative or simple. You won't be disappointed with your service read more

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The place was not the cleanest. The guy cut my cuticles way too far and I bled in two different fingers. The gel was uneven on multiple nails. Don't use the guy. read more

We have used queen nails for years. They have always tried to accommodate any requests we Have with designs and shapes. I highly recommend giving them a try. read more

I spent 3 hrs for this set at the salon the guy told me $55 first then it came up to $75 because they are "long " this is short beed a refund read more

Queen Nails - This were $75 because there "LONG " worse experience ever never would recommend and to fat and ugly - Waxing Near Me - Salem, Oregon

Went in as a walk and they took me right in! They were so personable and funny to talk to and be around! Definitely will be going back!! read more

Queen Nails - Went in as a walk and they took me right in! They were so personable and funny to talk to and be around! Definitely will be going back!! - Waxing Near Me - Salem, Oregon

Today was my first visit to Queen Nails. My first impression, as I walked in, was that the place was very clean and didn't have a harsh chemical smell, and I was greeted within 5 seconds of entering. I had an appointment for a pedicure and opted to pay $10.00 more for the deluxe pedicure, which consisted of a sugar scrub, mud masque and massage lotion. I'm beyond happy I opted for the extras, it was so satisfying. I will definitely be back. read more

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Worst experience - loud environment with staff talking to each other in loud long chatter so people can't relax. The woman who gave my sister a manicure was pushing my sister's fingers backwards and hurting her. The paint job on my toenails was a mess! Expensive and I got no help when I called and spoke with Kim about making this right! Do not go to this business! read more

When I tell y'all Kim is amazing I mean it. I seriously love coming here. I refuse to go anywhere else read more

Queen Nails - Waxing Near Me - Salem, Oregon

A few more great experiences and examples of Stephaine's work. Even with how hard I am on my nails, the shalac lasts between 2 to 3 wks generally. read more

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Owner did my nails. She cares and it shows. Pretty place, clean and nice techs. Got a fill then came back later for pedis with my son.

This is was my second time at the salon both times I sat 30 minutes past my scheduled appointment before I was seen and I felt my nails were rushed through, they used an electric nail file to get most of my shellac off instead of using the wooden tool that other salons have used in the past, which I feel damaged my nail beds. I just had my nails done two days ago and this is what they look like now. read more

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I've been to this salon a few times and each time I notice the quality of service diminishing; today was no better. I had an appointment and when I arrived all of the pedicure chairs were full so I ended up waiting which was fine. But the technician I had was tired and did not do a good job on my pedicure. My manicure was the worst I've ever had - I'm going to book an appointment else where and have it redone. Also, the prices have been increased but the service has decreased. I won't recommend this place any longer and sadly, I will not be back. read more

This was my first time here. I made an appointment for a pedicure, and Rose did them. I love how she took her time and was very gentle. Rose cleaned my toenails up nicely, it was pain/rough-free, and her massage was fantastic. I have struggled to find a local nail place that I like. I finally found one, and this place is very spacious. Everyone was very friendly, and I will definitely come back. read more

Customer service was okay. My pedicure was eh too much nail polish it just looked like she kept stacking polish on top of more polish it looked weird when it dried up. The massage was not the best. read more

I've attached two photos - one of what I asked for, the second of what I walked out with. Very pleased! Clean (10/10 on cleanliness), courteous, on time, and efficient. I would definitely recommend them to anyone! read more

Queen Nails - Example photo shown before apt. - Waxing Near Me - Salem, Oregon

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