Dropped off my old screen door as well as window screen . Picked up week later ,Window screen for Millgard window was not square! Off by 3/4 inch at width Screen door to tall! Guy came out and remeasured ! Yeah you guessed it ! He may have measured correctly but moron who made screen was off by 1 full inch from top width the bottom of screen and Once again Screen door to tall , this after they altered Millgard screen door , Screen not flush with door , poor workmanship Waiting on Mgr call They will not give refund !!! #########%##%%%%%%% 5:35 PM Received call from Management team ! They REFUSE to give refund ! Even though one screen is 46 inches at top and bottom 45 !! It's a Millgard product ! They are not crooked. The Window Company " quality windows " If far from quality !! read more

Quality windows in Oxnard were awesome from the in house workers, Anthony and Susan in helping me finalize my orders to the actual estimator and installers, Joseph and Ismael. They were number one, excellent technicians and completed a timely and perfect install for my 2nd story window, repaired my sliding glass door so I can open and close it easily and... not have to replace it... to my shower door update so I can use that too. They were clean, organized, considerate of my home and honestly I could not be more happy. Thank you and I will always use your services for future projects. Liz Bowers read more

They are great. Anthony has been great and helpful on all fronts. The entire team is easy to work with. They go above and beyond. They are my go to company for windows and screens. Nothing better than a company that makes it easy to do business with. On time. Communication is great and if they mess up, which let's face it, we are all bound to at some point, they fix it. Couldn't be happier. read more

Quality windows is the best and their window tech. Joseph Delgado was excellent and very efficient from start to finish thank you Joseph and thanks to Quality Windows. read more

Quality Windows & Doors - Windows Installation Near Me - Oxnard, California

First, I have had several window screens repaired. The product is very good and priced fairly. When scheduling some home repairs, Anthony provided excellent customer service. Joseph arrived on time to first provide an estimate and determine parts needed for the repairs. When the parts arrived, Anthony scheduled an appointment and again Joseph arrived on time. If you have had service calls from other companies, you are aware this is unusual. Joseph is very professional and completed all the required work. Overall, excellent work. read more

Worst experience ever. I needed my living room glass replaced. The technician pulls stright into the drive way. Walks into my home. Takes a quick measurement. Turns around and says it's to windy out today and he cannot replace the glass. I then asked him if he was going to call off all his opponents for the day due to the inclement weather. He left. I called Santa paula glass. They came out same day. Replaced the glass within hours for the same price. ... and yes. It was still windy out at the time of replacement. read more

Been after this company since March for a quote for new windows. They miss appointments and loose paperwork. I see in other reviews that this is an ongoing issue. How can the owner allow this to happen over and over again and still run a professional business?? read more

Poor customer service. Customer has to keep calling in to check on status of order. The front desk won't call you to notify you nor an email. On top of all that they won't call to let you know order is ready for install. You have to call them to schedule an appointment for the install of your order that you placed. read more

We had Quality Windows perform a large home project near the ocean. Numerous oversized panes of glass on the second story needed to be replaced, as well as, interior mechanism replacement and servicing of multiple windows that had weathered from age and beach air. Yes, Covid backlog caused a delay with receiving parts but that was out of their control. The work was completed over several visits and the employees were always on time, professional and courteous. I must also compliment the teamwork from Anthony, David and Leif ... and an enormous "SHOUT OUT" to manager Maham for working so diligently to give us the BEST customer service! She was AMAZING! I highly recommend Quality Windows! read more

-------------BEWARE BEFORE YOU HIRE THIS COMPANY to install window--------- Having problem with the rain leak in the bedroom window, it's been 2 month since I asked them to come out and fix the problem, It's so hard to deal with them, every time when i call, you must go through 10 person, you have to repeat and tell them over and over to new person on the phone. This company is only in to new business, no after service.They don't care after they got your money. read more

I had my house refitted with double-paned windows and a set of French doors 16 years ago. One of the sidelight to the French door became loose along with a broken-embedded screw that I couldn't fix. The company sent out a repair tech, and he fixed it with no charge. Today one of the latches on a Milgard window had become loose and I couldn't figure how to fix. David was initially helpful, and Anthony went above and beyond to immediately talk with a Milgard rep, and look at my amateur video of the problem. The upshot is I was then able to do the 5-min. fix myself. I so appreciated your help and going the extra mile! read more

Glass replacement job in about 12 windows and a slider in my home. Anthony has been great with the customer service. Timely responses. Quoting was quick and easy and install was super fast and clean and professional. The new glass looks amazing! read more

Loving my shower enclosure! Leif did an excellent job! On time, Fast, Clean and Very Professional!!! I'm one happy customer :) Lisa Rivera read more

Definitely recommend this place. I called them to inquire on having the glass replaced on my sliding door, spoke with David who was very helpful & knowledgeable, answered all my questions & was able to schedule someone to come out very quickly. Excellent customer service David! read more

Do NOT give Quality windows your business. From start to finish the transaction was a disaster, lies and incompetence. The salesman who came to our house was unlicensed, installation took forever and the windows look awful. Take your business and money someplace else. read more

Nowadays, it is sad to say that all customer service is gone for most companies. This is a place where great customer service still exists. I have have done business with Quality Windows for a few years and service still meets my expectations. Anthony has always been excellent at responding to any repair issues at hand. He follows up promptly and schedules an early appointment when available. He is always willing to go above and beyond to fulfill your needs. I highly recommend Quality Window for all your window repair needs. read more

Susan at Quality Doors was so helpful when we called about our double pane glass door that had a seal failure. She was very knowledgeable, kind, patient and really took the time to explain the process of the repair and replacement. So thankful and will definitely be a customer because of the great service I received while researching a project I was not looking forward to. read more

I originally went to Home Depot for help with my window and screen but they recommended Quality Windows and Doors. What a great find. So glad They did. From the moment I called for an appointment they were super professional. Let me know that it was free to come out for a quote. They gave me an appointment within two days. The guy that came to my home today was super professional, and very kind. He was so fast, and not to mention on time. Normally when they give you a window of time they come late or they come towards the end of the time frame or even after. Not this guy. I'm embarrassed that I was a little late. Very happy with the service I received. I'll definitely use them and recommend them in the future. read more

Our cat knocked a chair into our window one night and completely shattered it. After looking up window repair companies in the area, we had it narrowed down to Quality Windows & Glass and another company. The other company flat-out told us that they couldn't give us an estimate over the phone without checking out our window first. Quality Windows & Glass gave us a tentative estimate with the glass measurements we gave them, and came over the next day. We were given a time frame of 2PM-3PM; our repairman arrived promptly at 2:02PM. He measured the glass needed, went out to his truck to cut the glass, and installed it. That was it. The whole thing took less than half an hour. Being able to provide an idea of what the repair would cost was what made us go with Quality Windows & Glass. It saved us the time it would have taken the other company to come out and inspect the damage, go back to order our glass, then come back and install it. In the end, our final cost was actually a little less than we'd been quoted over the phone. Many thanks to Anthony from Quality Windows & Glass for his promptness and quality work. read more

We purchased 9 windows/3sliders and a door on December 14. The salesman was professional and told us exactly what everything would cost at that meeting. He told us it would be 4-5 weeks for the products (single hung and double hung and sliders) to be made. They were on time and it took 2 days to do the job. Also as promised. The installers were pleasant, on time and left no mess. I would absolutely recommend them. read more

We needed 3 windows replaced in our home. We went with Quality Windows because they had received high reviews. It wasn't the best experience, there were several issues along the way, however, once the job was completed they reached out to me and tried to rectify the situation. I did appreciate the follow up phone call and their willingness to resolve the original issue. The window installers did a great job and we were happy with the final outcome and product. read more

I had the best experience! They showed up wearing masks and kept themselves far away! Larry and Matt were very professional! Not to mention very kind and polite! They were so gentle with my elderly parents (90 and 82 yrs old) the work was beautiful! They cleaned everything! It looks like we have a new family room. I can't say enough! The sliding doors were put in and it was so clean and quick I am so impressed! I would recommend them any time!! If I could I would give them 10 stars! Thank you Quality Windows OXNARD read more

Poor communication, expensive prices for very little service, and poor customer service. Lee was kind and I recommend that if you do go with these guys, ask for Lee. read more

I am very pleased with the promptness of their scheduling and the politeness of Joseph. He arrived on time, was efficient with what needed to be done and the estimate and when returned again on time to install my door lock was done quickly. I would definitely recommend them . read more

I am very pleased with Anthony's professionalism and knowledge. After my phone call yesterday and reading reviews I was a little scared about my appointment but everything was smooth sailing. He fixed the broken window and will have my screen replaced and back to be in a couple of days. Thank you Anthony for your time and help. read more

Joe and John installed beautiful Window in are home Joe and John was excellent. My loves it. Thanks

The service was excellent and the three windows we had replaced at our condo look great, blending in very well with the other four windows on the same wall that didn't need replacing. A special shout out to the installation crew (Anthony, Ernesto, Jenry and Ismael) for doing a clean and professional job! read more

Worst customer experience. They are very nice until they get your deposit. After that, the communication is done. They were unable to provide the window for 1 of our restrooms due to the size. We bought one from to have installed later and they ordered us a new construction window in error, the other 7 installed were retrofit. They are refusing to provide the correct window or refund the money for one they ordered incorrectly. read more

I had windows installed at my house and was told it would only take one day. The installers did not show up until 10:00 am. The supervisor then had to go to Home Depot to pick up booties they did not wear and cloths to keep broken glass off the floor. One of the installers started by telling me they may not finish in one day because they are having personnel problems and had fired 3 people the day before, reorganization ... not what I wanted to hear. It took about 3 hours for them to demo all the windows even though we asked them to focus on one side of the house first so we could get our dogs back into the dog run. Then the entire crew (5) left for lunch at the same time instead of staggering their lunches which was about 1 hour and 15-20 minutes. During that time there were no windows in the house, and all the tools and gates were left out in the open. At 4:30 I received a call from the office stating they would not be able to finish in one day. They told me we will be back next week to finish. Since I had to take the day off and will not be in town next week I told them that was unacceptable. They stated we will try to get someone out on Saturday after I explained I could not take another day off work. At ten minutes to five the crew started to load their stuff and left. None of the furniture they moved or blinds they removed were put back. In walking the work areas I could see slivers of glass on the floor inside the house and outside. I had to put all the furniture back and finish cleaning all the slivers of glass out of the dog area and inside my house. There was scratches on my gym floor and broken out drywall where they removed the blinds that the salesperson told us would not have to be removed. The windows are good quality and nothing else about this company is good. PAB read more

I would give them 0 stars if I could because quality windows doesn't give you quality customer service at all. I signed up to have new windows installed Sept 2021. Here we are in Jan 2022 and no windows. First I was told that I can save on permits if I go get it myself for around $100.00. Then I'm told by the city that permits would be over $300.00. (Mark Davis) my salesman / manager apologized and said not to worry, that they will pay for it for me, so I was pleased with that, but then enerbank who approved my loan for the job and gave me an approval# called me this month saying they needed me to take the freeze off my credit so they could run it again. I said no, because I'm already approved and am waiting to hear from quality windows to begin the work. They suggested I speak to them about it. So I called (Mark Davis) again. He agreed with me and said they already have me approved and re- running my credit should not be neccessary. He told me not to worryabout it, and that he will talk to them, and call me first thing in the morning. That was over a week ago and he never called me back as promised. If you are looking to get great customer service don't go to quality windows because you won't get it there. At this point I wouldn't trust them to touch my house because if they screwed something up and damaged anything, I just don't think they would follow up promtly with me to fix it. DON'T BUY ANYTHING FROM QUALITY WINDOWS, FIND A COMPANY WHERE CUSTOMER SERVICE IS A PRIORTY AND NOT AN AFTER THOUGHT! read more

Previously had them replace a broken window and was very satisfied with the way it turned out. Since than we have moved and needed a shower and bathroom door put in. We got several estimates, than called them to see if they also did regular doors. They do! So, had them come over to give us an estimate. Based on my previous experience with them, we went with them. They told us it would take a while to get both doors in. We didn't mind since we weren't in a hurry to get it done. They kept us informed when the first door came in and called us to set up the install after the second one came in. All was done as promised. The same person that had previously come to give us the estimate was part of the installation crew. I think this is a great idea and very helpful since he knew exactly what we wanted! Completely satisfied and happy with the way it turned out! read more

Anthony and Jenry came to repair my shower glass door which had moved off the track. They went above and beyond by cleaning up the calcium buildup and even making the glass sparkle again while they replaced the glass onto the track. They wore their covid masks, cleaned up after themselves, and were very nice, polite and helpful. I would recommend Quality Windows and Doors for any work. I have used their services several times in the past, replacing glass doors. Rafael was the person who helped me in the past. They are an excellent local company. read more

My one star is for Mark, the sales guys, he was super nice and tried to help us when he could but this entire project was a nightmare that only resolved itself until the 4th "technician" visit. Let me walk you down this road from the beginning. My mom wanted a new door for her house so I went to visit her in Oxnard so I could help her with the process-I only add this in case the validity of this review is questioned due to my previous reviews not being in the Ventura county area. Went to Home Depot got some door quotes, prices were crazy cheap but design was not appealing. Went on Yelp, saw the 3.5 stars for this business but thought, "meh, I've been to plenty of places with low ratings that turned out to be ok" so I rolled the dice. Called for a quote, guy scheduling was short and not excited for the business at all but whatever it was a weekend, he probably didn't want to be there, can't blame him. Mark comes out some days later which is fine because I can only be there on weekends. Met with Mark, and he sold us on the door and design. The door took FOREVER to get manufactured, but that's ok, the door wasn't falling apart or anything. During the manufacturing wait time I added double hardware from them as well so it could be ready by the time the door was going to be installed. Installation day came and the guys were in and out fast, buuuuut the door was so wrong, color wrong, hardware missing on one half of the door. Round 2, hardware properly installed but color still wrong and we got some interior home drywall damage. Round 3, finally everything gets fixed but they forget some finishing touches, or at least that's what the tech said. Round 4, finally everything is done nothing is missing. Then we get a bill for the second hardware that got installed since they had given us back $500 for not installing it during round 1, and ok I get it, $500 is a lot, but wow so sad I got no discount for this mess. I'm sorry for putting you guys through this review but it's Memorial Day weekend and I had time. In conclusion, if you were a friend of mine I would not recommend this place, but if I mildly dislike you sure try them out. read more

We just had screens and a window pane replaced on a home that has not had this done since 1950. Gene Vandenberg was the technician that worked on the house. He was not only a wonderful craftsman but he was also very knowledgeable on how to keep up these older windows. Very pleasant man. read more

Quality Windows installed 4 replacement windows in our home in Oxnard, and I couldn't be more pleased. 18 months ago the company installed a skylight, but this was a more involved job. First, the GM Mike Bradish made the initial sales consultation and he was professional, very knowledgeable (much more so than a competitor who also bid on the job), and personable. The price they bid was definitely better than the competition. The office followed up to process the order and was professional. The two-man crew who installed the windows was great. They showed up on time and carefully put down tarps to contain the dust. They were experts at the installation which looked better than I imagined. They were very personable and cleaned up after the job. Best price, beautiful product and installation, easy to deal with. I will definitely call Quality Windows again. read more

Not a good place to go with if you are a renter. They won't talk to you or give you any information they will only speak to the landlord. So you could be left in the Lurch for days with no information. We went with them because they got a high review but they treat us like we're second-class citizens because we're renters. They only got our business because we called them our landlord was going to go through somebody else that was going to take a long time. The guy that did the free estimate said he would let us know by the next day what he was going to do but we haven't heard anything and they won't let us talk to him and they say for some reason they can't talk to him. We know everybody has cell phones so that was a bunch of malarkey. They told us to contact our landlord who is also hard to get ahold of in the meantime the doors off the hinges where he left it. Go somewhere else read more

These guys are the best. I called for a quote on screens and some replacement glass. Lee was prompt, fixed a sliding door that was off the tracks and driving us all crazy. No cost! Lee was polite, and got our quote back quickly. It spelled everything out. Love this company read more

I waited a while before writing this review just in case things ended in a different way but alas it hasn't . The salesperson Mark won us over with his demeanor ( prices were not the lowest) but it all went downhill from there. This company has the very worst customer service my husband and I had ever experienced. There were problems every step of the way and the communication between different staff was almost non-existent . The graffiti film we order was bubbled the screens were wrong and damaged the door they installed was not done as promised. We continued to try and contact people at the company and were given excuses and a never ending run around. Oscar was the worst! Never called when he said he would Could not be trusted to resolve concerns. Every now and then we would call Mark our sales rep and he would act like the problem was going to be " handled" and to this day it hasn't . Still waiting for the owner to call us as we were promised over a month ago. Wish we would have went with another company. Ultimately they abandoned the job rather than fix the issues. We even called the manufacturer Milgard and they replaced a screen . Beware .! Do not be fooled by sales reps! Do not put down more than 10% or $1000 ( whichever is less) . I would give them negative stars if allowe read more

Update: In response to my initial review, received a call immediately from the owner. Got my quote and gave me a price I couldn't refuse. Was told it would take about 5 business days to get everything, but install didn't happen til the 8th business day. Overall satisfied with the work but wish the service had been that way since the beginning, not just to remedy a bad review. read more

I am really happy with my new sliding glass door and side window. I'm pretty sure they're Midgard brand windows. Quality windows had the best price around and awesome customer service. The guys that came to install the windows arrived on time and did a great job! So happy. I highly recommend quality windows. read more