I went in to get a new screen made and the service was both fast and friendly Victor was really knowledgeable. These guys know what they are doing I will be coming back for my future projects. read more

Quality Windows & Doors - Windows Installation Near Me - Oxnard, California

I had my shower glass enclosure and door replaced by them. The process of getting this small project done was smooth. I appreciated that they were understanding of the project and of my budget. Quality Windows & Doors will be my first call when I need windows or doors around the house in the future! Thank you to Geo, Pedro, and Tyler! read more

I went in for a screen repair and the front office staff were really great! Rafael, Victor, Henry, Geo, and Liam were helpful and my screen looked great!! read more

I just had 2 shower doors replaced for my condo with 3/8 glass as a custom order. The doors look great but that I expected. The customer service was also great! From Victor and Geo in the office that made sure what we ordered to Tyler and Jason that did the install. Tyler did not just do an install of the shower doors but did it will care to make sure it was perfect and that I was happy with the final product. read more

Super knowledgeable staff, quick and easy service, and affordable price! I thought I was going to have to pay $600+ to get an old window replaced but Viktor told me how I can get the old window out to just replace the pane of glass. I appreciate the honesty. $100 later I'm on my way to go replace the window, same day that I brought the frame in! Geo and Henry in the office were also super helpful, highly recommend for window needs! read more

I had a broken top hinge on a second story window which very few glass companies were willing or able to fix. I contacted Quality Windows and they sent over Leif who fixed the hinge for a very reasonable price. He was conscientious, polite, professional, and respectful of my property. I am very happy with my decision to use this company. read more

We needed a custom screen door made. We went to this shop. They insisted that we are not qualified to measure the opening correctly. We agreed to pay them $65 to come and measure the opening. The guy who came out to measure claimed to have 30 years of experience. When the door arrived, it was 2 inches too short and 2 inches too narrow. Pictures are attached, you be the judge. When we reported this problem to Quality Windows, the manager there started immediately yelling that we don't know how to install the door. No matter how you install the door, a 30x76 inch door can NOT cover a 33x79 inch opening. It's not an issue of installation, it's an issue with the moron who measured the opening in the first place. Very dishonest business and a very dishonest and rude manager, Espy Alvarez. This business should NOT be in business. They might do OK work, but when they make mistakes, it's the customers fault and the customer's job to pay for it. read more

Quality Windows & Doors - Windows Installation Near Me - Oxnard, California

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I had to replace a screen door that my dog ran though. They were quick and did a great job. My dog is seriously stupid and has ran through the screen door about 4 times so I've purchased several screen doors from them. This last time they recommended a pet guard. Man I wish they had told me about that before. She was running through them cause she couldn't see them! But with the guard on it she can see it and hasn't had any issues. The problem is she can open the door so this one is mangled all to hell but it's lasted well Over a year. I'm due for another screen and I'll definitely be going back to them for a replacement. read more

Quality Windows & Doors - Dog opening screen door by herself - Windows Installation Near Me - Oxnard, California

Our 93-year-old home had the original wood framed, single pane windows when we bought it 17 years ago. We could only afford 1/2 of them 10 years ago but needed the rest replaced. Quality Windows provided a free estimate and warned us that supply lines had long backlogs of up to 12 weeks. They exceeded our expectations due in large part to Maham, a manager there, but the installers, Ismael and Pedro, were pretty great too. Maham made calls to her contacts at the production site to push my delivery and install date. In fact she called me to ask if they could install early! I said "of course!" My windows look so nice! Thank you For some reason Yelp is not uploading all my pics...sorry. read more

Quality Windows & Doors - Front window, Before - Windows Installation Near Me - Oxnard, California

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Quality Windows & Doors in Oxnard did an amazing job fixing 2 of my windows! Geo was awesome & kept me updated throughout the process. Highly recommend Quality Windows & Doors in Oxnard! read more

We made an appointment to have a slider repaired. They didn't show up, and upon calling them we talked with a gentleman that simply would not listen. He kept saying they had been out and the hinges needed to replaced. A slider doesn't have hinges. The phone call took longer than the repair which we ended up having done by another company. As an aside he did finally find the appointment in their system but he said it was over ridden. I would STRONGLY recommend using another company. read more

Brought my broken window in to the shop to get replaced. Not only did they fix it super quick, but their customer service was amazing. They helped me carry the window into the shop from my van, gave my toddler a chair to sit in while we were talking, and brought my window back out to my van when the repair was complete, all without me having to ask. I will definitely be visiting them again, should I need more window services. read more

The Milgard windows we bought are such an improvement to our home. They slide so nice, look beautiful and add value. They were installed during warm weather and what a difference. Now that it's cooled off we can feel the warmth too. The installation crew did an outstanding job. You will have to hire someone to clean them so don't expect that as part of the installation. Overall we're very happy with Quality Windows and would use them again. read more

Geo and Victor totally took care of us. We were looking for parts for an old Milgard window and these guys totally came through. No frills and hassle, just old fashion awesome service. Thank you!! We plan to contact these guys when our windows need to be replaced. read more

The team of workers led by Willie were exceptional! They were conscientious taking extra time to make sure the old windows were removed carefully and the new ones were installed correctly. They cleaned up completely after their days work! The entire window replacement (14 windows) took only two days. I HIGHLY recommend this company if you're looking to replace windows in your home or business. Thank you Quality Windows! read more

This is a review about their Oxnard location. However, based on their website, it's the same business with multiple locations, so I am leaving the review on both businesses. We ordered a custom screen door from Quality Windows and Doors. They insisted that their technician needs to come out and measure the opening at the cost of $65. We agreed. The technician came out and measured the door incorrectly. The technician measured the inside frame rather than the outside frame. This is wrong by ALL industry standards, and causes the screen door to cut into the door passageway. When we contacted the company about this, their position has gradually shifted: 1. First they claimed it's because we don't know how to install it. 2. Second, once I sent them pictures of the door not fitting at all, they claimed that we were trying to trick them by holding it next to a different door opening. 3. Once I made a video showing them the door opening and how the door didn't fit, they instantly changed their position to saying that it's supposed to fit into the door frame and cut a portion of the door off, that's just normal. We consulted with a contractor friend of ours who has actual 30 years experience, not just claimed 30 years experience, and this is a) not at ALL needed, and b) not at ALL standard, especially in a laundry room where the width of the door is critical to be able to pass laundry equipment through said door. Even if installing the door into the inner door frame was acceptable, which it is NOT for the reasons stated above, the door it self doesn't FIT into the space because it hits the handle of the main door. It simply CANNOT be installed that close to the main door. Again, a person with actual 30 years of experience, as claimed by the companies tech, should have spotted this issue immediately when measuring the opening. At this point we were insulted and treated with extremely levels of rudeness by someone claiming to be the business owner. These people take advantage of unsuspecting home owners. Don't believe me, just look at the complaints against them on Better Business Bureau. In one case they even installed a fake Milgard window and when the customer complained, they claimed that they told the customer about it in the show room. The customer denied this happened. I believe the customer because several representatives of this company lied to me directly. Just read the complaints, it's both funny and sad to read. While negotiating with the company I made a video, you can see it here: https://youtu.be/iURy9aWcalM read more

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Wish I could something positive but this whole time dealing with Quality window been a nightmare. Not only did it take almost 9 months for completion sliding door installation but it wasn't what I agreed with when I place my order with sale rep. Communication with installation manager has been horrible and now none excitant. For anyone reading this please do you research and find some other then this company you sure be very disappointed. read more

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The windows look great but one of the installers cracked my flooring while putting in the slider and after almost 2 weeks, I've been getting the run-around. The check was cashed within a day but when addresing an issue, no one takes responsibility. I've emailed Anthony and have been told that someone was getting back to me soon...that they can't get into contact with the owner....well, I see he answers on here so please call me. The other installer stopped by yesterday to pick up the ladder he left and I showed him the damage. He took photos and said he would talk with his supervisor. I haven't heard back. I wasn't irritated until I was ignored. I'm not asking for much. I just need someone to fix the issue. read more

Quality Windows & Doors - Windows Installation Near Me - Oxnard, California

I ve been dealing with the oxnard store for 30 years plus. Be it my screen or glass repair, sometimes while you wait. But for the most part my window and doors needs. Best service. Compétitive prices..( see Victor. ) He's Very , very good at his job. Detailrd orientated and very proffessional. See you soon and Thank-you John read more

The service I requested was for a custom mirror. They were on top of my little project from the start. I used Quality Windows for my window installation as well and everything was PERFECT! read more

Stopped here to see if I could get a small part for my shower door, Victor took a few minutes to help me, went and looked for the part and supplied it to me at no charge! This is what smart customer service looks like. I have a mishmash of doors and windows in my house and will be going to see him again when I need new glass, new windows and doors replaced. read more

Despite having to wait so long because of Covid manufacturing delays I can honestly say I love my glass replacements and mirrored closet doors! Thank you Anthony and the whole team for the good work! Christine Weber read more

Quality Windows came and replaced a double pane window that had a crack in it. I made an appointment for a Wednesday. The installer showed up on time and explained everything he was doing. He even answered some additional questions regarding windows in general that I shad. I will definitely use them again. read more

This place took almost 2 months to order and install a glass shower surround. I would get a call every week to say it was going to be delayed a week. I asked for what was in stock to speed up the process and would not get an answer. They get 3 stars because when they finally show up to install the did a good job. If you are doing a single item and trying to get it done without hiring a contractor go somewhere else. They are focused on contractor support and not homeowners. read more

I contacted Quality Windows to get a quote on several Milgard window replacements. Mark Davis came over to take measurements and promised to send a quote within 1-2 days. He never sent the quote. I called a week later and he promised again, but still didn't sent anything. Weeks later, they don't answer the phone and never sent a quote. This company seems unorganized and careless. A waste of time. read more

Victor at Quality Windows was an absolute lifesaver. I have nine year old windows and was having a problem with one of them shutting, it had not shut properly for a couple of years. I was having trouble with anyone helping me out since I didn't really need a window replacement. I asked if I brought the window in if it could be looked at and he obliged. Within five minutes my window was fixed and it is now shutting and latching. No charge. I am so grateful for his time with my little issue and will absolutely remember them when it comes time to replace our sliding glass door! read more

Anthony and Joseph were great on replacing the windows and treatment on other windows I have on one of my listings here in Oxnard #riverpark they are a great team and for the job done. My clients will be please when they move in to their new proyThank you V/R Glen Becerra Berkshire Hathaway HomeServices California Realty DRE# 01927753 805-204-1581 read more

worst installation company for Windows do not buy from them they do poor installation..poor Customer Service. if something goes wrong, they blame the manufacturer. mil guard used to be the best Windows now they are no good. I would suggest some other cheapo company that doesn't back up their work instead of these clowns!!! read more

Fernando did a great job, delivered and installed as promised, at the best price quoted. I'm very happy with the work and quality. read more

Quality Windows & Doors - Dinning room - Windows Installation Near Me - Oxnard, California

Very happy with the work! The service tech Leif came by to give an estimate in Camarillo for sliding glass door tuneup, new rollers, locking mechanism on a sliding glass door, and replace several Millguard sliding mechanisms. The work was a good value, done right and was prompt. We have owned many homes, know good work when we see it, and appreciate the solid communication. Definitely recommend with a 5 Star rating!! read more

They just installed the windows. The 2 installers were great, really friendly and helpful and did a good, clean job. I will definitely use them again. read more

Back in 2005 we had this company install new Milgard Windows throughout our house and a sliding glass door. Within a couple weeks, one of the windows was obviously defective as it got moisture inside as soon as it rained and the window looked cloudy. I called the company, explained what the issue was, and was told by the receptionist that someone would call us. No one called, so I kept calling them and was told the same thing every time. One time I was told that it could be a couple months before someone calls back. So, I kept a log, and started calling every 2-3 months for over a year. No one ever called us or came to fix the window. Eventually I gave up and kept the blinds closed. I'm reminded monthly when my cleaning people come and open the blinds how bad that window looks. Today I opened the blinds & noticed the window is all mildewy inside. I still have all the paperwork from these windows and installation. I see it's written on every page LIFETIME WARRANTY. I'm going to start calling again today. If they take care of this, I will update the review. read more

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We had a glass plate replacement for a very large window done by Quality Windows & Doors. They did an amazing job! The employees that came out were very professional and did great work. This is an old spanish revival house that needed special attention to the wood and frame surrounding the window, so I was pleasantly surprised that they were able to preserve all the frame and wood around the window without any damage at all. Thank you for a job well done. I would highly recommend this local company. read more

It is a rare to receive such outstanding customer service and quality workmanship. They went to great lengths to explain every step they were performing on all of my windows to assure me the windows are properly installed and completely waterproof. They even took the time to sketch pictures of the proper way to install and seal windows. They worked promptly and at the completion of the job walked me by each and every window for inspection. They were very careful of my home and cleaned everything up nicely. My new windows are beautiful, waterproof and really cut down on the noise from our recent winds. The personal touch from Maham, Andreas, Willy, Rudy, Neff and Angel was above and beyond anything I ever experienced. read more

Okay so l placed the order back on October 27th and there was a major blip and l was actually looking at small claims to get my deposit back. Mahan is back in the department and is sorting out the problems that have occurred in recent months. I am super happy with how she has handled my problem and they will be here on February 14th to install. If you've been having problems please give them a chance to rectify. Thank you Quality Windows!! read more

The staff at Quality Windows are very polite, patient, and helpful. The staff is committed in helping their customers find the perfect windows for their homes. A special thank you to Maham and Jerry for being very courteous and understanding, as well as Will and installation crew. Thank you all very much for your help. - Cynthia Acosta read more

Neighbor recommended this place. Had just one window replaced due to moisture between the double pane. Very happy with their service.... It didn't matter that it was such a small job. Job went exactly the way they explained it, they called a day ahead to confirm the time..... I will use them again whenever another window goes bad. So nice to get good service. Thanks read more

Pros: Quality product, helpful and friendly staff Cons: Poor communication First communication breakdown: Ordered a glass table top and was quoted a price of a little over $100. I was specific about the glass specifications and was also asked multiple times to confirm the size while the representative was researching it in the system. They saved my quote for a later time. I called back within 2 hours and spoke with a different company rep. They looked up the previous quote and stated that the first rep had entered a different glass size. The new, adjusted, quote came out to $136. Second communication breakdown: I was told my order would take 5 days and would receive a call when it was finished. I waited 12 days and called them to ask about my order. I was told that the order was ready and the reason they didn't call was because there was no phone number listed for my order. Contact information is standard for a business to record. Despite the communication breakdown, when I went to pick up the glass, it was apparent that this company is well-established and hires professional staff. The staff was helpful and kind. The store has displays and pictures that demonstrate the work they've done. It's impressive. I am very satisfied with the quality of the glass I received. Originally, I left a frustration-induced review that was unjustifiably critical of the staff. They later called to ask about my satisfaction with the product and to ask about my original Yelp review. I had the opportunity to share my frustrations and acknowledge their quality work. Also, the gentleman that called was the one who forgot to take down my phone number. I respect his willingness to take responsibility for his mistake and call me himself: it would have been easy to have another coworker call. Overall, I'm satisfied and would give them my business again. Mistakes happen, they cause frustration, but I hope standard protocols can be used to prevent future confusion with other customers. read more

Dropped off my old screen door as well as window screen . Picked up week later ,Window screen for Millgard window was not square! Off by 3/4 inch at width Screen door to tall! Guy came out and remeasured ! Yeah you guessed it ! He may have measured correctly but moron who made screen was off by 1 full inch from top width the bottom of screen and Once again Screen door to tall , this after they altered Millgard screen door , Screen not flush with door , poor workmanship Waiting on Mgr call They will not give refund !!! #########%##%%%%%%% 5:35 PM Received call from Management team ! They REFUSE to give refund ! Even though one screen is 46 inches at top and bottom 45 !! It's a Millgard product ! They are not crooked. The Window Company " quality windows " If far from quality !! read more

Quality windows in Oxnard were awesome from the in house workers, Anthony and Susan in helping me finalize my orders to the actual estimator and installers, Joseph and Ismael. They were number one, excellent technicians and completed a timely and perfect install for my 2nd story window, repaired my sliding glass door so I can open and close it easily and... not have to replace it... to my shower door update so I can use that too. They were clean, organized, considerate of my home and honestly I could not be more happy. Thank you and I will always use your services for future projects. Liz Bowers read more