QualityMacs is an amazing store to buy used macs from. Purchased a handful of used Macbook Pros here for the office since we still needed older ones with the Intel chips for some of our workflows, and this store made that quick and easy. The detailed description of cosmetic condition, as well as documentation of apple care + status, allowed us to buy confidently and purchase laptops with the OEM warranty still intact. Took out the fear of getting a DOA or lemon product. We did have one that were the screen creaked, but a quick visit to the apple store got that fixed for free thanks to the active warranty. Shipping was fast and the devices were well packaged. Can highly recommend if you need Intel macbook pros, or just want to save a few bucks on a mac. read more

I was apprehensive about selling my iMac as I had a horrible experience selling it on eBay (buyer claimed it was dirty and wouldn't boot up but I had photo and video proof that it was working prior to shipping and upon receiving the item back). CashForYourMac was offering more than their competitors so I went with their offer. I have heard stories of companies lowering their offer price upon receiving the item due to flaws that didn't actually exist (of course, if they do exist than an update to the offer is understandable). However, CashForYourMac did no such thing. I received the pay out by check within a few days of the item being delivered to them! Thank you for your hard work and for having the best prices in the market. I decided to go back to them when I realized my 2014 MacBook Air was just sitting in a drawer collecting dust. read more

This is a great store!!! Bought a MacBook Air from eBay and a week after I bought it I found a better one for a bit more. I contacted the seller and asked them if I could return and get the other item. They said no problem!! No questions asked , no hassles, just friendly service! Well it turns out they were located in San Diego which was a close to me. I drove down to Quality Macs showroom and was greeted by Tiffany with a smile!! She was professional and very friendly. She took my old Mac got the new one and helped me set it up!!! I will definitely buy from Quality Macs again I will recommend them to my friends and family! Check them out. Great operation and great computers!! read more

Quality Macs - MacBook Air 11" mid 2015 - Computers Near Me - San Diego, California

Walked in to pick an order and was quickly greeted by the first associate who was busy with another customer and another associate named Enzo Lattanza quickly got my order squared away and everything was professional and smooth, great personage and people that work in this building!! So far I'm happy with my purchase!!! read more

I do not recommend purchasing Mac products from this reseller. I purchase a MacBook Pro 2019 six months ago and already had to deal with three major software and hardware issues. When the laptop was delivered, it would not turn on because Quality Macs forgot to properly reboot and reconfigure the computer. As a result, I had to spend several hours on the phone with Quality Macs figuring out how to do the reboot which they were supposed to have completed on my behalf. Then, when I sought to update the iOS software on the laptop, I got locked out because the computer belonged to a company which installed access security locks, and which came back after the software install was complete. Once again, I had to spend several hours with Quality Macs figuring out how to disable the security lock. Finally, several months ago, my laptop started draining battery like crazy, and would die after one hour of use; in addition, it would randomly turn off, deleting all of the work which I had not saved. When I contacted Quality Macs once more, the representative who I spoke with made a host of excuses as to why it was not their fault, but the fault of the new software, and that how it was not their problem. Today, I hooked my laptop up and attempted to turn it on, only to discover that it was completely dead. I will have to lose priceless time and money going to a repair shop in my area who will hopefully be able to fix the junk which I had purchased from "Quality" Macs. Each time that I spoke with Quality Macs I had the impression that they belittled my concerns and acted like I was bothering them rather than proactively trying to help. I don't think they've changed their computer reseller providers, and I wouldn't be surprised if this issue continues to persist. read more

Quality Macs is an excellent source of support for issues with Apple products. Tiffiany is an outstanding and extremely professional Mac support person. She patiently determines what the problems are by discussing your concerns, and then examines your device. She then gives you options on how to get your device repaired quickly and at a fair price. I truly trust Quality Macs to take care of my devices. Sherryl S read more

Talk about service. Got a new to me Mac Pro tower without a hard drive and Tiffany volunteered to install it quickly on my SSD. SO freakin fast and nice. Will come here again as this was such great service! I've got 7 Mac Pro projects I'm working on, so this will probably happen sooner than later read more

I saw some Macbooks that looked interesting on their website so I went into the store to check them out. Enzo pulled up the inventory and helpfully answered my questions. I ended up looking at one of the Macbooks and buying it. I really like that they have a 30 day return policy - makes me feel much more comfortable buying a used machine. Highly recommend. read more

Okay, here's the rub: I'm not cheap, but am absolutely budget conscious--and have been prowling the technological savanna for over four weeks looking at iMacs of all shapes-and-sizes, from refurbished to NIB. My end-goal was to spend no more than $1250.00 because I already own the giant iPad Pro. This budget fell right in line with the newest 21.5-inch iMac (2015) that with my education discount, plus tax and the SuperDrive, would have been ~$1215.00. I went into the big-box store to purchase it...and was incredibly underwhelmed. The specs of the device essentially made it a larger MacBook Air (I'm serious), and upgrading it to the desired Quad-core and speeds meant a cost-prohibitive $1499+. Walked out of the big-box bummed. Later that night, I ended up shopping around on eBay and Newegg looking for a refurbished model to compete with Apple's refurb program; stumbled across these guys and their online shop of phenomenally priced models. Didn't realize they were in San Diego until I went to check out--and it offered the option of free-pickup. Ecstatic, I clicked the "purchase" button and WHAM--another buyer was a second faster than me. So...I just went into the store in order to physically claim the machine. Here's what happened: I was greeted by Matt who was awesome (compliments on a woman's shoes will get you everywhere), and assisted by Tiffany who was an absolute doll-button and an incredible help. They brought out a model I inquired about but wasn't sold on that was in the rock-bottom mid-$500s range because of one small blemish...my initial intent was to spend more on a newer model. But their quality control is so discerning the "blemish" on the less-expensive desktop was something I literally can't even tell is there. In addition to the unit, I bought additional ram (Tiffany installed on the spot -- 8GB, $70 with my bundle discount), an upgraded Magic Mouse 2 ($45), and they kicked in my preference of a wired keyboard vs. Bluetooth at no extra charge. With tax, I was out the door for $712.00--with 2x the power in all areas of the machine, and running the latest version of OS. I literally paid less than half of what I would have forked over for the new properly-outfitted unit; $500 less than settling for the new entry-level iMac. The service received and the amount of money saved was just unbelievable--so long as this team is in business, I'm loyal to them. I'm absolutely the fussiest consumer imaginable, and this little business rocked my world. Buy. Local. read more

Quality Macs - New (to me) iMac, hanging out on my desk. #win - Computers Near Me - San Diego, California

A friend recommended these guys to me when I said I was looking for an older model new-to-me 15" MacBook Pro that still had USB ports. I was not disappointed. I looked online and was impressed with their selection. It was almost overwhelming! I decided to go to their store so I could talk to them in person and find the right laptop within my budget. Ross helped me out right away and was both knowledgeable and super friendly. Within minutes we'd found three candidates and Ross took the time to explain to me the differences in them. I walked out of the store with the perfect computer at the best price, well below my budget. I highly recommend this shop, whether online or in store. The services is excellent and the products are top notch. read more

My company purchased quite a few Apple Macs from these guys in the last year when they were across the hall from us. All work great for refurbished and practically brand new Macbook Pros. Recently they moved into a larger facility and I needed a new adapter for my 2008 Macbook Pro. These guys are legit. SUPER knowledgable, and knew exactly the type of adapter I needed. We chatted about lots of different products and how they've been doing since moving their shop into their new digs. They've increased their supply of everything Apple related and it's basically a candy store for Mac nerds like myself. It's set up like a mini Apple store with display models in their lobby and a technical operation behind glass. Think if the Apple Genius Bar had beer and no lines filled with old ladies trying to pull photos from their broken iPhones. They fixed my friend's laptop while we waited and played around on new computers, so it's basically like an Apple store without the fuss, long wait times, or pretentious millennias--no offense to millennials. Quality Macs is GREAT. Thanks guys! I highly recommend for buying a new Mac or getting something fixed. Apparently they also do trade-ins which is good to know. read more

Quality Macs - Rad Apple Outlet - Computers Near Me - San Diego, California

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Sold my 2015 15" Macbook Pro to cashforyourmac.com in August 2019. Of course was apprehensive that it might be a scam, but they offered more $$ than Apple.com was offering. Also, they have a physical store in San Diego with good online reviews. Transaction went smoothly and received my money through paypal one day after they received my laptop. I recommend using this company to sell your Apple products. read more

We love this place! Got a refurbished Mac for $800 instead of a $3,000 new one (and it works perfectly even though it's a 2018 model). Enzo helped us and was very professional and helpful! Would never buy retail as these guys have awesome products and service; we've been coming here for years and have never been disapointed! read more

Just bought a used iMac from them and LOVE IT! They were very honest about some minor scratches on the computer but when I received it...I couldn't even find the scratches. It literally looks brand new. I was super hesitant about making this purchase since I couldn't see it before I bought but I emailed their team and they were super responsive to answering my questions. Shipping was FAST! And the packaging was great as well. Will definitely be purchasing from them again! :) read more

I've only been communicating with Quality Macs via email, and their customer service through email alone has been amazing. I'll be trading in my Macbook and Macbook Air through their sister company in the next few days. Excited about these guys. read more

This is a loooong overdue review for the team at Quality Macs. I've purchased three laptops from them over the past year and a half. Every single time I visit the store, I'm greeted with kind smiles and vast knowledge in the field of Macs. Each computer I've purchased has been used. They have tailored each computer to my specific needs. Tiffany is well versed in the field of Macs. Being not so savvy myself, she was able to explain the computer and it's inner workings without making me feel like a dummy. The ability to search their inventory online, purchase, then, pick up in the store the same day is a wonderful thing. I've recommended Quality Macs to several people, and I will continue to do so. See you again for the next computer! read more

I came in looking for a MacBook since my old one pretty much broke down after 6 years of use! The person who helped me walked me through their eBay listings and helped me find the perfect MacBook Air for only $500! It's been about a week and so far I haven't had any issues with it. There is a small dent in the corner which is totally fine in fact I expected a lot worse bc of how cheap the price was. I was even able to get a trade in value for my old MacBook so it's nice that I can get some money back. Overall, the service was amazing and informative! Definitely check this place out if you're looking to trade-in or even find a decent MacBook for a great price! read more

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Stopped in here about a week ago to sell my old Macbook Pro and was blown away by the customer service! From the moment you walk in the door, you can tell that everyone working there is genuinely enthusiastic about their job and really wants to be there. They go above and beyond to try and accommodate whatever needs you may have and as cliche as it may sound, they really treat you like friends & family! Everyone I interacted with was a delight, but special mentions go to the people whom I interacted with the most: Tiffany and manger Mathew Rickey. After speaking with Rickey on the phone, I arranged to come to the shop in person to sell my Mac because I didn't want to deal with any of the horror stories about shipping and scams that you hear about online. Not only did he give me a very generous quote, but he also offered expedited servicing on my Mac! In all honesty, this is one of the best customer experiences I've had in a long time. They are a very transparent and honest business with a heavy emphasis on delivering the absolute best customer service possible. Everyone working there is a delight, and much of that starts with tremendous leadership from manager Mathew Rickey. The positivity & energy there is almost infectious! If you have any Apple/Mac related needs whether it's for purchasing, reselling, repairs, or just general accessories do not hesitate to swing by Quality Macs if you're in the area. I will definitely be sharing them with all my friends & family...I can't recommend them enough! read more

I have purchased from them very bad customer service They do everything possible to make them look good and screw you every possible way Extremely not satisfied the hundred percent satisfaction is not true stay away Gala read more

I have been a customer of theirs for a good few years now - each and every time I have used their services I am always grateful of their consistently awesome customer experience and their clear, clean cut, communication. Support this local business, you won't go wrong! Thank you guys for helping me get what I needed to replace my workhorse Mac, and for always leaving me feeling 100% satisfied with your service and after care! Simply put *the* best place I've ever been to, and will continue to be a patron of, for *any* Mac related hard/software or tech! read more

Ask for ROSS. He is very knowledgeable. He took the time to ask us what our needs were, go over the potential options, and make sure we understood each and every term for the computers we were looking for. He didn't try to "sell" us on buying something we didn't need. Overall great experience. Would highly recommend. read more

Quality Macs - Computers Near Me - San Diego, California

They are honestly one of the best apple product stores I've ever been to. If you're local to San Diego, swing by to inspect. I stopped by to get an iPad Pro, which I emailed them about online and came in person. Thanks to the holidays, I got a discount for coming in on foot. They have a lot of open box items, which are all personally inspected for quality and function. All the salespeople there are very informative and super love apple products. They have a lot of apple accessories and third party ones for the budget conscious. The store itself is kind of small, basically one of each family is on display (macbook air, macbook pro, imac, ipad etc) and all of their listings can be found online via their ebay page. In store there might be some that aren't listed but you should email for more information. All in all, very pleased with my purchase, got a hefty discount, new expensive toy, and a new store to go to for apple needs. read more

They deserve a million stars! What a seamless, stress-free, hassle-free transaction. I found them online, they quoted me the best price anywhere. I accepted their offer, and using their emailed "print-at-home" prepaid FedEx label, I sent my MacBook Air from Seattle on a Monday - and I had their payment in my hands on Thursday! I delivered exactly what I promised, and in turn, they paid exactly what they promised. It doesn't get any better than a business who exceeds expectations in customer service and communication. Don't hesitate for one second to do business with CashForYourMac - they're the real deal. read more

Very surprised and impressed with Quality Macs! If your spending budget prevents you from purchasing a brand NEW MAC I think you should take my advise and visit this store. Purchased a MACPRO (2014) with NEW Screen and16Gb RAM, this machine looks and performs great. Tiffany helped me out and she explained all aspects from RAM/SSD/HDD and etc. Very knowledgeably young lady! Visit this store, you will be surprised and happy you went there! read more

Turned in my 2013 Macbook Pro. They quoted me a reasonable buyback and credited within a day. Overall a great experience. I had a positive experience. Due to the pandemic I believe their store is closed. But you can call or go to their website for information and contact via email. read more

This place/business is above and beyond outstanding.. Purchased an "almost" new Macbook from them on ebay, and it was the best ebay experience I have had to date with great communication and service. The Macbook was perfectly described and packed with such care. I tend to do business exclusively with 100% rated sellers (as Quality Macs is!) and I wasn't let down. I look forward to doing more business with Quality Macs and referring others as well. 5 stars all the way to infinity and beyond!!! read more

I brought two computers in for cash this morning. Quality Macs was able to give me $170 for a late-2011 Macbook. They offered me a mere $30 for my other, computer (a fully functional and undamaged 2010 MacBook Air). This is the reason for 4/5 stars. I was really happy with the quality of the service at their retail store. Quiet, clean, uncluttered, and very clearly legitimate. Matt was an absolute doll helping me with my trade-in. He excels in customer service and made me feel right at home. read more

I've worked with alongside the team at Quality Macs for years now. They have a wide diverse supply of all Apple related products. They are very knowledgeable and have extremely reasonable prices. When you call in and get a computer they can typically have it ready by the time you want to come pick it up for a quick turnaround. read more

Absolutely flawless experience from the moment I entered the door, till the moment I drove off! About a week ago was my second time coming to quality macs to fulfill my companies apple product needs, and they didn't fail to deliver. Immediately upon entering my manager and I was greeted by Ross who took care of us every step of the way to find the perfect fit for us. We are not the most tech savvy, but not once did he take advantage of that to try and up sell on more than what we needed. While he was taking care of retrieving the two IMacs from the back room, Tiffany kindly helped us on a fantastic deal for an iPad and ipen. It was such a pleasant change compared to other times that my company went out in need of equipment for our company. Once we finished paying, Ross went out the door with us to bring our products to our car and helped to secure it for the long drive back to our office. My first purchase was a couple of years ago for a personal home computer. It still works perfectly without a single hiccup. I highly encourage anyone to drop by and see how much they can save you. read more

It was our first time visiting Quality Macs and I just wanted to give a big shout out to Enzo on the team who did such a great job helping me and my brother. He was patient, knowledgeable, and made us feel at eased the entire time. Seriously not just quality macs at Quality Macs but also quality service! Please let Enzo know we truly appreciated his efforts! read more

The place is right off the the 15 and it wasn't that hard to find. The space is used very well and all the computers are all displayed for you to play with and make your decision. What I like is you can see the back and get a peak at the staff working on other computers. To me it just says a lot about the business. From start to finish the experience was nothing but great. Matthew answered all my questions and the best part is I feel like I wasn't getting hustled into something that I didn't want. If you're looking for some good deals and not spend so much this is a great place. They stand behind their product...well refurbished product. Matthew, I appreciate the customer service, experience and the joke even though I already knew the answer...LOL. The computer is flawless and operates like you said it would. I'm very pleased and will probably come in the near future to get my old Mac Book Pro taken a look at. I'll probably walk out the door with a new lap top so just a heads up. Thank you again! read more

This place is awesome!! They really take care of you and keep it real. We have bought 3 computers here and all 3 been great zero issues! I'll be back read more

Had such a great experience with Quality Macs! I've been sporting a Macbook Air 11" and recently wanted to get a bigger screen with more GB since I started to take learning how to code more seriously. I went with 15" 2009 Macbook Pro and bought it online on their Ebay store via Paypal and picked it up in-person. While I was happy with the size of the screen, it turns out that I wasn't too happy with the resolution since it was a bit of an older model. I came back to return it since they have a 30 day return policy and they happily let me do so with no pressure. In fact, I ended up exchanging it for a newer 13" and I have to say I am VERY happy with it! (I'm currently writing this review on it) Great customer service and great products! The gentlemen working there are more than willing to help you find the right fit for you and with the 30 day return policy, you can always bring it back if you find that it's not the right Mac for you. If you're looking to get a new mac or upgrade, DO NOT go to the Mac store! "Adopt" a slighty older Mac for less than full purchase value. You can even trade your old stuff in too! They take all Apple products from the laptops to phones to watches. If you're even slightly curious, check out their website because all their inventory is updated daily! P.S. They gave me a free (used) speck case with my new 13" so I wouldn't walk out with it naked read more

This is my second purchase here, and I trust these guys with selling genuine apple products, used and refurbished. I haven't had any problems yet. My only suggestion is the customer service agent could be a little more helpful. She greeted me at the door but when I had questions on my purchase she gave me one or two word responses back and I had to be the one asking about the warranty and what features the product had. When I told her I spoke to someone over phone already, she didn't really acknowledge him or act like he worked there. All in all I would still come back to purchase apple products. read more

Great customer services Trade in value was higher than other competitors. Dont forget that you have a 30 day return if change your mind. read more

Came in looking for a computer for school and was recommended one, was told all of the specs and got to see the computer and check it out before buying. It came in great condition and has been so helpful. The person who helped me knew exactly what I wanted and my price range and I found what I needed. read more

Excellent experience! I sold them my iMac, iPad Air, MacBook Air, and Apple Watch. Matthew responded to my questions quickly, and he made sure to beat competitor prices. While they provide free shipping, I was close enough that I ended up driving to their retail location and I dropped off my devices. Their retail location is clean, the staff is really friendly, and the stock they had ranged from new-ish Apple devices to latest-gen iPad Pros unwrapped. I'm pretty sure I'll go to them first from now on because all their devices they had on sale had good to excellent discounts. This company definitely earned my trust and business. My devices were inspected and approved a day later and in less than two days I had a check in the mail. I highly recommend them for selling your Apple devices, or buying from them. Tip: if you're selling, describe your devices thoroughly and when in doubt, just email them with pictures if necessary. For me, they responded back either the same day during business hours, or if I emailed them at night, I received an email shortly after business opening. read more

My Macbook Pro was stolen from me this summer, and I didn't want to spend $2,000+ on a new one, so I was in the market for a refurbished computer when my friend recommended Quality Macs. I live in San Diego so I was able to pick up my order in the store a few days after purchasing online from eBay. I was able to get a like-new Macbook Pro for less than half the price of the ones being sold in the Apple Store, and needless to say, I was stoked. Because of accidentally being given the wrong battery and using it to charge the computer for a few weeks, (60 watt, which is for the 13-inch instead of the 85 watt for the 15-inch) I began to have frequent issues with the battery not being able to properly hold a charge. By the time I decided I was unhappy enough with the charging issue, my 30-day return/exchange period had already passed, so I sent an email to Quality Macs asking what could be done. Matthew (who is the best ever), replied with the upmost attention and concern, saying that they would gladly extend that guarantee and would allow me to return or exchange my laptop since I was not 100% satisfied. He included links to similar models for around the same price, and I could tell he was genuinely being helpful and not trying to "sell" me a more expensive option. I was even offered $50 off my new purchase if it exceeded the price of the first one. I came into the store and was helped right away by the super friendly, cool and collected Matthew. He let me check out some other computers, ran a test demo version so I could make sure everything was to my standard, and gave me absolutely zero hassle about returning the old computer, at one point casually mentioning that "it shouldn't be your problem to deal with the issue." I am typing this on my newly exchanged laptop and am twice as stoked as before. I have total faith that if I ever run into any future problems or issues, Matthew and Quality Macs will make solving it a breeze. A+++ service, quality, and value. read more

This was first time here and let me tell you the experience was legit! I was approached by Tiffany who helped me choose the best MacBook Pro based on what I needed it for. She also offered to check out my other MacBook Pro to make sure it was operating correctly. The prices here are competitive and when compared to other storefronts. This place is highly recommended. read more

This review is long over due. I picked up a MacBook here a few months ago and it's perfect for what I needed it for. I chose a slightly older one to save a bit of money, but it's all updated to today's software anyway. It's my first MAC so I had no idea what I was looking for. Ross was incredibly knowledgeable and helpful in narrowing down the decision for me. I'm still adjusting to how macs operate. Despite being very pro iPhone, iPad, Apple Watch, going to the Mac from a standard desktop has been a challenge for me. But the computer is very functional and runs perfect. Thanks Ross! read more