Patient, kind and thorough! Service over and above the call of duty! I've learned lots about my computer, and love the devices they set me up with! Don't hesitate to call them for help and to learn! Worth every penny and I highly recommend them to everyone! Don and Barry rock my world! read more

At length this business was able to see my point of view and satisfactorily resolved the issue.

The Computer Guy did a wonderful job of providing me with the needed Labtops and printer to setup a home computer systen that is adequate for my needs! He was very warm and patient with my questions and gaps in knowledge of computers!! I would highly recommend his services!!! W.F. read more

Last Saturday I asked the computer guy services to work on my laptop that's been having difficulty turning on and off, and they were phenomenal! The man I spoke to on the phone was extremely kind and I felt as if they genuinely cared about the problems I was experiencing. Not to mention... the pricing was very fair and I couldn't be more satisfied! It's always important to support local during these times, and these guys know what they're doing. Thank you guys for all your help! read more

Don and Barry went above and beyond the call of duty, to say the least. Through late-night time consuming scrupulous diagnostics, patiently and thoroghly informing me of my options, their guidance had me feeling I was in honest hands. I am now the proud owner of a perfect macbook air, along with several bonus bells&whistles, I paid half what I would have @the mac store, and my beloved old white macbook is still a handy dandy back-up. True Computer Guys of Excellent Service. Thank you Don and Barry! ~Sincerely, Keri Ellis read more

A few rants ago, I stated that I was going to try to be more mature on Yelp and not just be out to get people who wrong me. Well I'm going to have to come out of retirement and tell the world my story about how Best Buy's Geek Squad took advantage of my naivete and wasted over $200 of my hard earned money, much to my chagrin. But that's another story. I'll get to Best Buy one day when I'm not in such a good mood. The point is, if they hadn't screwed me over so royally, I wouldn't have discovered Computer Guy Solutions, the antithesis to Geek Squad's total lack of professionalism and disregard for customer satisfaction. Don and Barry are two guys who know their stuff and don't talk down to guys like me who don't speak the computer jargon. They explore several options with you before you commit to anything, and they're forthcoming with prompt and reasonable timetables for labor and repair. They did not try to up-sell me on things I did not need. This is very important to me, and so rare these days it was refreshing. They got rid of viruses Geek Squad missed, repaired files Geek Squad nearly erased, set up protections from future viruses and spyware, and got my computer's speed back up to par. In fact, they went above and beyond the repair services I paid for. I'm lucky these guys live right down the street from me, but I'd recommend them to you even if you live in Escondido. The service was that good, and good computer repair services are hard to come by these days. Between my experiences and those of my friends and acquaintances, there really aren't that many pros out there who are at the top of their game and manage to refrain from taking advantage of people who might not speak the language. This is also a good place to go if you need internet on the fly and need to drop in someplace. It beats the library, and CGS has cooler magazines than the library anyway. Cool little lounge area. Thanks again Don and Barry. I have a feeling you guys have long and fruitful careers ahead of you. read more

Big thanks to Computer Guy Services for repairing my desktop PC. They were incredibly informative, thorough, helpful, generous, and thoughtful throughout the entire process. From the minute I dropped off my computer, they were communicative by phone every day, to let me know the status of my computer repair. They also gave me several detailed options throughout the process so I was getting exactly what I needed without having to spend more money than needed. CGS was very attentive to my needs and my budget and could NOT have been more helpful when I picked up the computer- explaining every last detail of the repair and upgrades they performed. They went as far as cleaning the entire machine inside and out without charging me any extra, and they even gave me a pair of computer speakers for FREE because they saw that I could use them and they had a pair at the office that were compatible with my machine. I will never go anywhere else for any computer repair needs! I highly recommend these guys. read more

Barry and Don saved my life when I spilled water on my Macbook Pro. I frantically brought my computer into CGS and was terrified because I work from home and take online courses (my Mac = my life). The guys at CGS quickly dried everything out and managed to save all of my data on my hard drive. When it came time to talk business, I never felt like they were trying to sell me something that wouldn't benefit me. I definitely needed extra internal storage, so Don recommended to install a hybrid drive. Thing is a beast and I couldn't be happier. They also did a full recovery and installed Mac's new OS, including iWork and all my existing files. I had wanted (and needed) to update my hardware and double my RAM for quite some time, so I now consider that expensive spill a blessing in disguise. The whole thing took about a week - during which time I was able to use their computer/internet and even download CS6 trials to get my work done. I definitely recommend taking your computers/electronics to the wonderful guys at CGS!! Thanks again :) read more

These guys are great!!! My computer screen busted and they ordered a new one for me, even meeting a pretty unrealistic deadline so I could bring it to a work meeting I was having. On top of that, they cut me some pretty decent deals on Computer Protection junk and had decent prices to begin with. I would recommend using these guys! read more

Excellent customer service and great products at a very fair price. I'm really happy to have such a great computer store with nice friendly staff so close. I bought a new Mac book andYes it was refurbished but it came with all this great upgrades as well as a one-year warranty. Really happy with my purchase and this store in general read more

We had a laptop die on us and decided to give these guys a try. They fixed our machine in the timeframe they offered and returned it to us in a condition we could imagine- it was beyond pristine. They went above and beyond for us and that is why they get 5 stars. As an aside, we are "computer people" and could have easily done the job ourselves, but in the interest of saving time we had them do it. 100% satisfied we are. read more

My PC wouldn't boot. I'm pretty computer savvy and didn't have time to trouble shoot myself since I was still in the process of moving so I brought it to them. It took them 10 days to tell me that my computer just needed cleaning, then another few days to do a simple cleaning and get it back to me. So it ran me about close to $200 which I think is pretty steep. They also wanted me to pay in advance, which I thought was odd. Have never had to do that with anything, whether it be a car, lawnmower, or computer. They did do a few extras like install a free anti malware program that is widely available for free download online, but I think that is part of the normal diagnosing process. They are competent at what they do and very nice, but for the amount of time it took them to do something simple and the price, I wouldn't recommend them. read more

My laptop was overheating and shutting down so I took it in. It took a week to get a call back about diagnostics, which I thought was long, and the result was "nothing's wrong". Ummmmmm, but it shuts down all by itself multiple times a day??? They suggested I get it "dusted out" and then buy a cooling pad. Did both, still not fixed. Nice guys but appear to be disorganized, don't call back when they say, and don't communicate well when they do. read more

Don and Barry were not only very friendly and patient, but very helpful when I needed help with my laptop. They went over the possible reasons why I was having issues with my laptop constantly shutting down on me before doing any work on it. They also explained my options, and potential outcomes for getting it serviced. I thought it was a great price considering the work they did to get me up and running again, as well as the additional improvements they made and suggestions they gave. I love the cooling pad they suggested, too. I'm happy to support local business, being an OB local myself, but I would recommend them to anyone. Thanks guys. read more

They helped me.upgrade my laptop from windows xp to windows 7. Smooth process and fast, friendly service!

Took my sony vaio laptop to these guys because i had a screen problem explained to them that i thought the screen inverter was going bad and they said the screen was going bad we see this everyday and weve been doing this for years and said it would be around $250.00 to replace it i said i don't think it is the screen and i don't want to invest 250.00 into this one i would rather just buy a new one they tried to sell me a new one i said thanks but no thanks went home ordered a screen inverter on ebay for $4 free shipping installed it in 5 minutes and low and behold it works perfectly watch out for these guys the average man on the street is more educated all i did was google the problem and saved $246.00 go elsewhere read more

Barry and Don (owners of Computer Guy Services) have an impressive selection of MacBooks and other computer products. Barry and Don spent a lot of time with me to ensure that I purchased the Mac that best suited my needs. These guys go above and beyond for their customers and I highly recommend this small business to anybody looking to purchase a Mac or in need of computer repair. read more

Barry and Don are the most helpful folks I have ever worked with. They have wonderfully calm demeanors and always greet you with a big smile as you pass through their door. They make supporting this local business effortless. Thank you! read more

EXTREMELY OVERPRICED! The amount they charge for data recovery is unheard of! Please people call around to get better deals. Also their merchandise is outdated and overpriced as well. I'm not sure why this business charges a lot more than others but I won't be doing any business here and just wanted to warn others that are shopping for a computer repair. Also, even though I know that issue with my computer they still require a diagnostic fee before the repair...Now if that isn't ripping people off I don't know what is!!! read more

After my laptop got dropped I thought for sure all hope (and data) was lost for my electronic baby. Not only did "The Computer Guys" recover all the data from my broken laptop, they put it on my new computer and gave me a tutorial on how to find everything. In addition, I was able to use the computers in the internet cafe while they were restoring my computer. The employees couldn't be more helpful, personable, and patient with my computer inexperience. Tell your friends: Computer Guy Services is what locally owned business is all about. Keep up the good work, guys! read more

Barry, the owner of Computer Guy Services, has always been extremely helpful with all of my computer inquiries and purchases. I seriously don't know how I would've survived my last semester of school without his advice and service. All of his employees are always very professional, informative and friendly. I've had CGS back up files on my computer, assist me with issues regarding my motherboard to my battery. They always strive to get me the best price on the market for whatever my computer needs are and they are always efficient with service. I highly recommend this family run business for all of your internet, computer or tech-necessities! read more

I totally appreciate, Barry and Ryan at Computer Guy Services! I had my hard drive replaced at the end of 2014 and when I called with a question today, March 10, 2016, Barry was happy to help and gave me the tip that worked wonders and got me back to work quickly! read more

I took my Mac here after having every system and eventually my iCloud account hacked. The guy took a look at my computer and spent about 15 minutes or so looking at system logs before he gave it to me straight that there was nothing they could do to help. I appreciate them not wanting to sell me on anything that wouldn't help at that point and advised going straight to law enforcement. read more

I desperately needed to print something out, and after running around Ocean Beach trying to find a copy center. I was told to go to these guys and they took care of me. When I was there I talked to them about fixing my laptop which is over run with virus and malware, and I feel assured they will do a good job. I'm gonna bring it in next week, and I will post an updated review on the service. read more

Excellent and fast service! These guys not only fixed my lap top but made a lot Of improvements that I was not expecting!

My three year old laptop that I use for work just wouldn't turn on while I was on a tight deadline during Christmas week. Ouch! A friend recommended CGS in OB and off I went. These guys are the best! My laptop needed much more than a new battery, and because of my machine's features and processor it was worth saving. In the meantime, I used their in-house computer station and then a complimentary loaner from them to finish up work without skipping a beat. Don meticulously went through everything, provided bonus upgrades and thoroughly explained everything he did and made sure I understood all my options. I've got my computer back with every bit of my data saved, safe and sound. My trusty workhorse is now upgraded, better than when I first bought it, and I understand how to better take care of it. Both Don and Barry treat customers as #1 with great service and technical advice. Thanks guys...I'll be back with my other laptop! P.S. The coffee's good. :) read more

I love these guys! Don helped me purchase and mac book they refurbished! He answered all my questions and was so knowledgable and you can tell they want the customer to have the very best! They went above and beyond to meet my needs! I recommend them to everyone. I was referred to them and couldnt be happier! they are passionate about patient which makes for a wonderful experience. Thank you so much! My life is so much more organized with my new computer! read more

These guys ROCK! I own a local business and somehow, some way accidentally hit keys on my computer keyboard in just the right way and my whole screen flipped upside down. I was mortified because I NEED my computer to run my shop. I called CGS (again) for help. They were so patient and kind to me and helped me figure out exactly what to do to flip my screen back to normal. THANK YOU!!!!! I will only ever take my computer to these guys. read more

Best computer services I have ever experienced. After taking my MacBook pro to apple and various other computer stores with hard drive issues, Computer Guy Service not only completely fixed my computer to better than new condition, but also hooked me up. They knew exactly what my computer needed and didn't try to take advantage. Don was able to help me on price and went above and beyond to help me and fix my computer problems. I never thought I would be so stoked after leaving a computer repair store. If you have any issues with your mac, go to CGS. If you are looking to buy a mac, go to CGS. They have slightly used mac's with all the newest hardware and programs at a fraction of the price. A+++++++ They are knowledgeable and provide you with the services you need, on an individual basis. read more

Barry and Don provided great customer service by offering a quick, easy solution to my hard drive formatting issue, I would highly recommend their shop to any consumer! read more

What great service! The gentleman behind the counter helped me so much today. You wouldn't believe the situation I found myself in! My phone was about to die so I did t want you use the last bit of life I had to as a documents into my work, the Internet on my lap top was not working for some reason and I had tried everything to get it to work the gentleman worked on my lap top I was able to charge my phone for a bit and even use a self-serve computer for $2 every ten minutes which I only needed 10 minutes to send what I needed to my fellow co workers before our office closed. Thank goodness for this place or I would have never sent everything in on time. read more

Called to inquire on hard drive data recovery, the guy on the phone took the time to explain to me honestly the process and possible cost involved. (Had just called another place, where that guy said, "no problem, we can help you" even though no one else had been successful...hate that kind of nonsense!). Anyway, even though Computer Guy Services couldn't help my disaster, their honest and sympathetic response was awesome. Given their approach I think they are worth a try! read more

These guys need a lesson in service. Initially friendly but then impatient. Also so worried about being paid for their services, wouldn't spend 5 minutes explaining the laptop I bought. Also a thin veneer over their arrogance. read more

These guys totally took advantage of my ignorance and trust. Both in my ignorance of computers and thinking they cared that I was a local in o b. sold me an old Mac book pro from 3 generations back for almost the price of a new one. When it crashed after a month they immediately pulled out there receipt saying they were only responsible after 2 or so weeks. Offered to fix it for $475 and acted like they were doing me a favor. Took It somewhere and fixed it for $125. These guys will take you for a ride if you let them. read more

I dropped off my computer here for a diagnostic when it suddenly stopped working on me. I paid ahead of time for the work. The price was comparable to all the other places I looked. But I wanted to keep it local and CGS was right in my neighborhood and had good reviews. They did not call me to tell me the status of my repair for several days. When I stopped by to ask about it, Don was at the counter. He told me that someone else was working on it and he could not give me an update yet. He offered that if I wanted my computer to be fixed faster I could pay more money to give me priority. But I was in no hurry I just wanted to know what was wrong with it. I received a call from Dave the guy who was diagnosing my computer a week after dropping it off and was informed that it was fixed but that it had a pretty much unfix-able memory card slot and the RAM is only running at half capacity. He suggested a fix for it but did not strongly recommend it. I respect that he offered but did not insist on the additional repair since it was not supported by the manufacturer. The next day when I went to plug in my computer at home I noticed that Dave had given me the wrong power cord back with my laptop. I called and left a voice-mail about this error and received a call the same day from Don who apologized and asked me to come in so I could get the right adapter. When I went in he was very nice and tried every power cord they had there until mine was found. He even went an extra mile and cleaned up some pop ups and start up stuff that was annoying me for free and gave me a mouse pad and the $20 yelp discount for all my trouble. I would highly recommend this place to anyone who is having computer problems or just wants their computer to run faster. They really are pros and care a lot about their customers. read more

If you want your computer done right go here. Sure they may be a bit more expensive, but believe me it is well worth it! Don got my computer totally "new" again and added extra programs for me. They also threw in some wonderful freebee's! If you want it done right with the best guarantee in the computer repair business, pay the few dollars more and trust these guys to do it right. Your are hiring long time computer specialist here with years of repair experience and I sure am glad I did.These are not fresh out of high school guys that "guess" at problems like Best Buy hires. Thanks again Don, you are quite the professional. read more

I've only met Don, but he's great! The service was fantastic. I needed my computer sooner to leave for a flight and he made that happen:). I've learned so much from him over the years about my computer and how to better care for and use it. I upgraded to the solid state hard drive and man my computer is fast! This business gives great service, they are honest, friendly and super helpful!! read more

These guys are awesome! I took my broken computer in and they spent countless hours trying to figure out what was wrong with it and when they finally determined it was the motherboard they offered to take the working parts of my old computer and put it in one of the refurbished ones at no extra charge! Would highly recommend!!!! read more

These guys are a class act. They are great communicaters and expert problem solvers. When presented with an extremely difficult circumstance they came through like champs! I would recommend to anyone. read more

i have been using Computer Guy Services for years -- from saving the day when malware took over one of my computers, to buying a new computer, to updating what I thought was an out of date computer (which runs faster than when it was new) BUT THE BEST YET .. my 13 year old grandson arrived in town for 2 weeks and had no idea how to use my Mac for games and whatever 13 year olds do on computers. So I scheduled a training session at Computer Guy Services -- Barry and Don were off the charts. They worked so well with him ..within seconds they were talking "game" stuff that I didn't care to understand, so I just left him there. He hasn't stopped talking about how much fun he had at the Computer store and how smart the guys were. Which, of course, gave grandma the opportunity to tell him how important it is to support local businesses. He is doing quite well on the Mac and asked me if he could take it home with him -- he lives in Colorado -- Thank you Barry and Don ... you guys rock at everything computer!!! read more