Basic fast food Mexican restaurant with a bit more expensive prices. Located at the Harford Mall but has its own entrance. Service was ok, nothing above and beyond. I wasn't happy to see a tip option on the card reader but most places are requesting tips for service now. It was empty inside. Most people were there to pick up food or get food to go. There is two bathrooms. Lots of mall parking out front. It cost $15.37 for a steak and cheese quesadilla and large fountain drink which is overpriced for the quality. read more

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Shrinkflation has hit this place hard. Pay more to get less food. Pay extra ($5) to get a tablespoon of "extra" protein. The food is bland, you think you're getting something spicy, nope, not spicy at all. Very flavorless. Do yourself a favor and don't waste your money here. I'm seeing so many new 5 star ratings on Google reviews, that make me question if those are even real?? Allegedly. Anyway either find out for yourself and waste time and money or just don't. There are so many great options out there compared to here. read more

Best food i have ever had i highly recommend eating here. My dad brought me here and it is amazing.

The food is ok. Not as good as similar places. Service was good and ambience was ok. All in all not impressed but would eat there again in a pinch. read more

You thought chipotle was stingy... don't even waste your time coming here. I got a burrito and they gave me half a scoop of steak so I asked for a little bit more steak and they refused, saying I had to pay for double. Their rice is very dry and nasty as well. I think if we pay money for the food we should be getting a fair portion. Will not be coming back here again. read more

This place has turned around! It's always been our go to spot for lunch but they started to lack in customer service and cleanliness. But they have gotten back to having great customer and a clean dining room! So happy to have them back on our go to list. read more

Don't go to this QDOBA I ask for double meat the server gave me single then got upset because I asked for what I paid for then over charged me for my meal???? Then I noticed they were cooking fresh food and packing it up for them to take home! Really when u charged me extra????? And the service sucks! Chipotle here I come from now on!!!!!!!!!!!!!! read more

I stopped in to pick up a quick lunch at 11:30. I assumed all the food would still be pretty fresh since they just opened. I got the surf and turf bowl. The shrimp is dry and hard as a rock. There was a half of us rocksolid avocado in there. And the whole thing just smells "off." It's really an edible. $20 wasted. I was super friendly when I was talking to the staff there. I even gave them a five dollar tip. I said thank you when I turn to leave, and no one even responded to me. I will never return here again. read more

QDOBA Mexican Eats - NEW Surf & Turf Bowl. Hard chunk of avocado, bad shrimp - Mexican Near Me - Bel Air, Maryland

The QDOBA by me now serves Breakfast !! They have 5 different choices served in 3 different ways, in a bowl, burrito or on a quesadilla. We all got a ,potato and burrito. It was delicious !!! We plan on going back to order it in a bowl. They don't have the breakfast choices on the website yet and you should check if the location by you serves breakfast. The location I went to is next to Harford mall in Bel Air, MD. read more

Great place to eat, clean fast food spot. the team members are amazing. I love to dine in evert time I visits

Nope. Ordered online. When you do this you are supposed to skip the line and go straight to pick up. I waited there with my squirmy toddler for over 15 minutes. When I finally was acknowledged, my order had not been started yet. Another 10 Minute wait. When I got my food, you guessed it. I was wrong. Why have an online order to save time if you can't do it? read more

i love qdoba but how does a bowl come ice cold where the cheese doesn't even melt? This was absolutely disgusting.

We used to love Qdoba but this Harford Mall location is run horribly and not worth my time or money.

the service was quick and fast. i was standing in line watching the young man kelvin move fast and still get everything perfect on the persons order. when it was my turn he took his time to understand what i want and how i wanted it not one complaint about my complicated order. if more people like Kelvin worked in the customer service industry it would be amazing. read more

I can't say enough about the establishment particular location. Past the food always being incredible the staff goes above and beyond to deliver customer service that I could only describe as Disney level. Every single time I walk in there they go in they are super friendly and go out of their way to say hi and smile. That's not even to speak of their operations. I've found myself complimenting the mangers and staff on duty multiple times from being as impressed how they can handle such lines and the volume they do as fast!! Kudos to all at this location. You guys really do set the example. Thanks.. read more

I love qdoba & the food here is great. The staff is friendly and welcoming. I definitely recommend this qdoba.

Ok guys. It's been 10 months since I went back to this place and guess what, out of chicken again. This time on Sunday at 1:15 pm. Had to wait 10 minutes. My sons burrito not wrapped correctly. Obviously you have total disregard for the community. I officially give up on this place. Please don't send me a code for a free meal. I didn't use the last one and won't use a new one. read more

This location continues to be a dump. Can't go into order, they're only doing "onlines" orders. They're online menu was incomplete, I couldn't order steak there but could at other locations. Call to ask if they have steak and they said they do, and they'd swap the chicken I selected for steak. Well that never happened- I got some of the most burnt fucking chicken I've ever had. How hard is it to cook chicken over an open flame? This location is a shit hole, if I ever want Qdoba I'll drive the extra 30mins to the next closest location- anything to avoid the incompetence at this location. read more

The food is good but the restaurant is filthy. Needs a major cleaning, bathrooms are disgusting, food and trash always left on and under the tables. read more

Went in today and ordered the protein bowl .. they had no guacamole then we had asked for cauli rice and they said it's on the menu but they don't have it and they never took it off the menu. Then they were stingy on the veggies so had to ask for more. They had no lids for the bowls and no forks so they handed everyone spoons. They also said the fountain soda machine wasn't working either. Still got charged same price for half a bowl. This place just seems very unorganized. I understand being low in stock on one item but not like 3-5. No one was mean but definitely need to figure out some stuff because it's in a very busy location so need to get stocked up and be prepared and ready for the customers. Also lots of flies read more

Similar to Chipotle but more expensive. Food was just ok. Workers didn't seem to enjoy their jobs. I only came because I had coupons. Not coming back again read more

+ Consistent, fresh, friendly. Perfect portion sizes. Love the chips and queso! Great student discount program. - The line can get long at lunch times and tables often need to be wiped clean. A dining room/table attendant would be good for and hour or two each day. read more

This qdoba has a hard time getting an order right. Food ordered through Door Dash equated to five lonely stripes of lettuce in a bowl w less than a handful of fajita veggies. Really shitty. read more

I would give no stars if I could. I ordered food from them on doordash. Just a ground beef burrito bowl. My food came...and they forgot the ground beef. My toppings were not fresh and the rice was hard. The only good part of the bowl, was the queso. My friend got the ground beef tacos and she said they didn't taste good and were lacking flavor. Very disappointed. read more

The first time I did an online order for a salad, you literally forgot the LETTUCE. For a SALAD. Not to mention they also forgot the fajitas and salsa... I just ordered online again for another salad tonight. You forgot the fajitas yet again, plus the honey chicken I had to pay extra for. Anyways... Chipotle for life. read more

ABSOLUTELY DISGUSTED. I got my food today door dashed and I go to eat my food and it taste like someone dumped the entire salt shaker into my food. I will never order from this company again and I will make sure that I tell everyone I know to go to Chipotle over this nasty location. Get it together and make your food the right way. read more

Ordered catering buffet for 15 people. When I got there the manager came out with the food and never stopped talking on her cell phone. All she did was confirm my name and say "here you go all set-do you need help?". I carried my food out and get in the car to leave, then receive a call that I did not get my cold items so I should come back. I go back in and get the cold items and then go home. Now I unpack the food and find they did not give me any tortilla chips. I paid extra for queso dip and the first thing on the menu listing is tortilla chips. I try to call but it just rings with no answer. I try several times, same thing. Now I have 15 minutes before my staff come for our holiday party! I get frustrated and call the catering department at their headquarters. The woman I talk to says that she will call the store herself. After waiting five minutes on hold she tells me that the store manager will call me shortly. No call at all in the next 20 minutes and I try calling the store again, no answer again. Then I call back the catering department and get a man on the phone, who asks me what I want him to do. I tell him to call the store and try to get them on the phone. He tries but they don't answer. I ask for some compensation or reduction in price and he says he can't help me, but will file an escalation form for the district manager to contact me in the next day or two. Now its 5 days later and no one has contacted me. I would never recommend using this store for catering as they just don't have their act together at all. I am very disappointed in the corporate office's customer service as well. They obviously don't care about ruining someones holiday party. read more

Great food. Always fresh. Free toppings (queso and quac) are a plus. Lines at times are long.

Place was absolutely disgusting!!! Food on almost all the empty tables and half-eaten food under them. Three to four people behind counter staring at each other. No access to an allergy menu in store either. I won't be eating here anytime soon read more

Came here to receive curbside pick up, my meal was late when brought out to me over 15 minutes passed the time of pick up which I was okay with because I understand it was busy but when I got home and saw the lack of food put in my almost 10$ bowl was unacceptable, the steak was burnt it looked as though they put almost no sour cream or barely any corn in my bowl as well. This is by far one of the worst experiences I've had at Qdoba. I will remember that next time and go to Chipotle instead. read more

Staff is less than friendly, restaurant is ALWAYS filthy no matter how busy or slow... food is cold and the meat is dried up. This is the worst qdoba I've been to read more

AVOID - $$$$$ Most expensive Mexican food in area. Chipotle or Baja Fresh more food, less $$. Everything is a "side", extra charge. $24 for one bean burrito (no meat), 3 tacos, 2 sides of chips and 2 drinks. Where to start, 1.) chips are old and stale (they do give you a lot, but a lot of Sh@# is Sh@#, 2.) queso is cheese wiz, at best. 3.) salsa is large dice tomatoes (no taste) 4.) Meats are pre-made (like taco-bell) and runny/ wet. Save your $$ and time. Go elsewhere. read more

My daughter loves this place and we are in frequently. My daughter loves the rice and I always get her extra. This week things must have changed. I brought my family and asked for a side of rice in a different cup smaller cup. They stated changed cups and would have to now charge me more money. His explanation didn't make sense and all and all was charged for 5 servings of rice when normally order one side and have my order from burrito bowl on side. We still ate there and food good but getting too greedy and not going to be convenient for me to take my daughter here. My 1-2 visits a week will be no more. Sorry I love your food but your position on this policy was a game changer. read more

Terrible staff and terrible food. This isn't the first time but I have given them several chances. Never going here again. I hope someone else takes that location. Worst Qdoba I've ever been to. read more

I am new to town. I loved Qdoba where I used to live and was excited to find something familiar. Unfortunately, this place was disgusting. There were flies everywhere, but that's just the beginning. A woman staff member was on break, bringing her phone on speaker to other workers behind the counter and they were all giggling and chatting maskless OVER open orders. Literally bent over the food, inches away. She also lifted her shirt and scratched her stomach in the food and guest area, completely rubbed her entire face with her hands (nose, mouth, forehead, etc.), and then stuck on one glove on and started making food without washing her hands. I was waiting for a mobile order, as that is all they are accepting right now, and I was so appalled that I left and had my husband call and cancel the order. They asked what his name was and they told him it was all taken care of. Three days later, no refund yet. Come to find out, that their app is run through GrubHub and they never submitted anything for a refund of our over a $20 order. Currently on the phone with Grubhub for over 20 mins now trying to get a refund. read more

Has a fly problem. Actually had dead fly on the counter. Told 3 counter people. They all ignore it. Hope no dead flies in their salsa ..... but who knows???? read more

Great selection of Mexican/Tex-Mex food. Similar concept as Chipotle but more selection. You can choose from nachos, burritos, quesadillas and salads. Selection of meats, chicken and also a few vegetarian options. Fast and friendly service any time I have been there. read more

Not only was the customer service TERRIBLE but the food was bland and tasteless. The steak was dry, guacamole was bland and the taco salad dressing was so watery. Won't ever be back to this location!! I'm upset I spent my money on food I won't be eating! Don't waste your time coming here, go grab some chipotle instead!!! read more

Been to this location a few times. The employees seem uninspired. Seems a bit dirty. AND I saw an employee eating a meal behind the counter, didn't wash his hands and walk back up to start serving customers while still chewing his food. So gross!!! Who manages this place?! read more

Having been to various Qdoba locations over the past decade, it's pretty easy to figure out what to get when you visit Qdoba... So when this pregnant lady wanted a burrito.. to Qdoba we go! First, in the middle of the assembly line, the lady behind the counter put pico de gallo on my burrito. I spoke up that I wanted the corn salsa instead. She GLARED at me like "how dare you" and practically yelled at me as she removed the pico de gallo from my burrito. I'm sorry, but it was reminiscent of the "Soup Nazi" episode of Seinfeld, but with salsa. I took my order to go and ate it when I arrived at home. Looking over my receipt, I realized that I was charged for a fountain beverage that I, obviously, did not get. Ridiculous. I'm not sure I'll ever return to this location. I don't think that customer should be treated that way for not wanting pico de gallo.. and now I'm pissed off that I was charged for an item that I did not order. read more