My first time coming here and I was surprised by how they allowed me to get my pedicure done as a walk in. A lovely nail tech who is African American named kiara greeted me with her name and welcomed me and was a pleasant delight.
I asked her how long was the wait and she was asking me what I would like done today. Before I can even let her know, rudely, an Asian female came up and pushed her out the way and said go get the towels I have this and said hi how can I help you? And I told her well I was about to tell your tech that I wanted a pedi and would like to go with the deluxe.
And asked if I can have the person who greeted me to do it. The asian lady was really rude and not a great helper when she said I will get someone who is a professional to take care of my service for today for they are booked with appointments but she can squeeze me in. She left and said give her a few and started to run my water (so I thought) and put her client in it. I walked up to her and asked for her name and she said jade, I asked how long would it be and she said in a few minutes.
11 minutes later she called for a lady named lucie to do my pedicure and she said she couldn't do it for she has an appointment.
Well the Asian lady came back to me and said im just going to have kiara (who I wanted originally) to do my pedicure. Kiara came and was really nice with a good demeanor and was happy to do the service until I asked for gel polish. I WISH I HAVE NEVER ASKED FOR THIS! Because Jade came over and told the African American lady that she was going to have someone else takeover the appointment. And told her to switch with another nail tech. Well kiara was not impressed and I understand. Because while she was at the end of my pedicure I have asked if I can switch to gel and kiara was nice to say yes I don't mind doing that for you. But ever since I did that I had a girl named Laura do my feet and she just did a bad gel polish.
I wish they never switched techs because it was bad and I asked for a color and Laura said the color won't show and put a color on me she said will show. I didn't argue with her and just allowed her to finish. I've seen that kiara was upset and talking to some girls in Spanish (found out she is actually Hispanic) and told her she should leave this place. And she told me that it's ok and asked was everything ok with the services she provided? And I told her yes, and said I wanted to give her a tip to her personally ($40) for I seen what was clearly going on. She smiled and kept it positive and told me to have a blessed day.
I would give it 5 stars if kiara completed it. But since everyone else was involved I have to give it 1 for the bad service, paint, and lies. Especially the change in nail techs and calling the African American a non professional when she did an excellent job with the service. I hope I see kiara around because she did an excellent job personally and physically. She has excellent customer service and you can tell she is women who is good at what she does. I just pray that lady jade doesn't continue treating her like that or any other employees at all like that!
SN: they don't accept cards which is a bummer read more