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    Updated 2 weeks ago

    Services - Puls

    TV mounting

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    The technician texting me
    Yvette B.

    I scheduled to have a full motion tv bracket installed the technician didn't bring the bracket , he used a flat bracket that was at my house instead ( which I didn't want ) . He also took my antenna off my tv , I can't watch live tv because the antenna is off and I can't get to the back of the tv because he used the wrong mount . I reached out to customer service they are not trying to accommodate me at all . They want me to pay for them to remove the bracket ( the one that I never wanted ) and pay for the one I originally scheduled for . They haven't even returned my calls . The technician also text me saying why did I call and file a complaint . This place is very unprofessional

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    7 years ago

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    Erica G.

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    5 days ago

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    Alyssa G.

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    10 months ago

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    Alyssa G.

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    8 months ago

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    Alyssa G.

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    9 months ago

    Horrible customer service and huge markups. The person who was dispatched was fine, but the company is horrible.

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    Alyssa G.

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    2 years ago

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    1 year ago

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    Alyssa G.

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    2 years ago

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    4 years ago

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    Alyssa G.

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    1 year ago

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    Alyssa G.

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    8 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Donnell was prompt, professional, and diagnosed my refrigerator problem quickly, not to mention having to move my fridge that has no wheels!

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    3 years ago

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    7 years ago

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    Erica G.

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    7 years ago

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    3 years ago

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    Alyssa G.

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    3 years ago

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    Alyssa G.

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    6 years ago

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    Yervant M.

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    7 years ago

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    Erica G.

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    4 years ago

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    Alyssa G.

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    6 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    Alyssa G.

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    10 years ago

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    5 years ago

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    Alyssa G.

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    7 years ago

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    3 years ago

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    Alyssa G.

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    7 years ago

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    6 years ago

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    Alyssa G.

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    3 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    Laurel S.

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    4 years ago

    Rearranged my day for a no show. Waited 3 hours and not even a phone call. Common theme with this company

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    Alyssa G.

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    7 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Puls

    Review Highlights - Puls

    Cell Savers called and sent me texts with updated AND checked on how my service was after the repair.

    Mentioned in 3 reviews

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    Verify this business for free

    People searched for Mobile Phone Repair 3,943 times last month within 15 miles of this business.

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    Techpro99

    Techpro99

    (26 reviews)

    Irving Park

    Came in to A.B. The store clerk was extremely helpful and understanding of my unique situation. My…read moreXbox repair was quicker than expected, and Sam (employee) was very patient and polite when I came to get my Xbox runs smoothly and without any problems. I highly recommend going here for any repairs to your electronics

    I had a very frustrating experience with this business and would not recommend it based on what…read morehappened to me. I brought my iPhone in on 4/7/26 for a battery replacement. I was told to leave the phone charging for several hours and not to use it, which already seemed unusual, but I followed the instructions. The next morning (4/8/26), the phone would not turn on at all. I went back to the shop right when the listed opening time said they would be open, but the store was closed. I ended up waiting and coming back multiple times, and the business did not open until after 2 PM. This made it very difficult to get timely help. When I finally spoke with the technician, he examined the phone and told me that there had been a short circuit. However, he did not take responsibility for the issue and instead tried to explain it in a way that suggested it wasn't related to the repair. I requested a refund for the battery replacement service since the phone was no longer working after the visit. Initially, there was resistance, but I was eventually refunded $66. Overall, the experience involved poor communication, long delays in opening hours, and a repair that resulted in my phone no longer functioning. I ultimately had to replace my phone. I recommend asking detailed questions about repair policies, turnaround time, and warranty before using this service.

    New Era Repair - Awesome keyboard repair!

    New Era Repair

    (33 reviews)

    Ravenswood, Lincoln Square

    VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

    I had the misfortune of requiring a major screen repair on my phone after a fight broke out at a…read moreevent I was at. My phone was knocked off a table and landed straight on marble screen side down. There was total darkness on the screen as well as in my life. While I am not glued to my phone on social media, like most people, I do it a lot for making reservations, Yelp check-ins, emails and text messages to a few people. I do have a second phone, so all was completely loss, but this was my primary phone. As it was a Friday night, I reached out to a few places on Yelp and New Era was the only place that responded right away. The Doctor and I were scheduled to leave town the following week and I was trying to get the phone repair ASAP to take with me. Juan was very responsive and took care of me right away. The repair looked amazing with the screen working as intended. Unfortunately the damage was not just with the screen, but far more extensive than initally thought. Not sure what happened during that fall, but the phone would not stay connected to network, even though my second phone as well as The Doctor/Queen's were fine. I ended up needing another phone, which was needed as I wanted something smaller for going into my smaller Louis Vuittons. But the work that Juan did was amazing and fast, and the price was just right. I am going to take in my HP for a rehaul, just haven't had the time to do so yet. But I will be taking it as well as some other ones in for additional memory, etc. to improve the performance.

    Puls - mobilephonerepair - Updated May 2026

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