Terrible customer service Ordered delivery and apparently they use Uber Eats. I was shorted multiple items, including one of the two entrees, in addition to my macaroni and cheese which was an upcharge. I immediately called the restaurant -several times - and left very reasonable and polite voicemails. Additionally attempted multiple times to contact the driver, all of which were ignored. Also emailed the customer support listed on the website the next day. That was ignored. They stole $50 from me and didn't care whatsoever. read more

Food was very good, service was great and the Hitmakers entertainment was excellent!!

Great happy hour pricing on tasty Puckett's Mules. Generally thoughtful service, with good food at fair prices. BBQ sauces were solid. Not a 5, but a solid 4 plus. read more

Horrible experience rebecca was our waitress and it took about 20 minutes for some drinks and about another 30 for green beans then had to cancel my "cold" turkey sandwich never once asked if we needed more drink or anything then it took three different times to get our check so we could leave and get food somewhere else Been here before but after that I will not go back Hate to see the place with more than 20 people read more

We had a great bartender but many of the tables were dirty and waitresses standing around chatting which is one of my least favorite things to see as a veteran in the industry. The atmosphere seemed a nice place to hang out and chat. I had a cherry limeade and although the bartender just "winged it" he did a pretty good job.... Not as good as the one I had in Memphis that hooked me but good enough that I ordered a second one. We don't eat here but we have heard good things. read more

So we were on a road trip today driving across Southern Tennessee and on our way back to Nashville we decided to cruise through the quaint Town of Franklin, Tennessee. After walking through the Town and checking out all of the Civil War history and main historical monuments, we started getting a little hungry so we cracked out our trusty Yelp app and found our way over to Puckett's and boy we were glad we did. Turns out we arrived on Live music night and we caught "Rooted in Grace" which are the most talented groups of kids that entertained us tremendously singing all sorts of Christian and country songs that were awesome. This complicated things a bit as reservations weee all taken up but the staff were awesome and fit us in at the bar which was great as we talked up a storm and made a few friends as well. Once we settled in at the bar with our server / bartender Donny, we proceeded to order some drinks which were really good. I ordered an Old Fashioned and a little wine for my wife and we were good to go. For appetizers we orders the Fried Pimento Cheese bites with Pepper Jelly which were really good as well. For our main courses we had the Puckett's BBQ Platter and the Shrimp and Grits and as you can imagine they were both excellent. Now I will say that we did not have dessert on this occasion but I did spy a pretty big Apple Cobbler with Vanilla ice cream that looked amazing. Overall, we had a really great day today and closing out with a great diner at Puckett's was just icing on the cake. If you find yourselves in Franklin, TN with a case of the hangries, well now you know. Wishing you all a great evening and enjoy the great food Y'all! read more

Annual pilgrimage to Nashville has to include Puckett's! Good country cooking with great service! read more

Puckett's Restaurant - Smoked Meatloaf with fried okra and mashed potatoes with brown gravy - Barbeque Near Me - Franklin, Tennessee

Wy wife and I ate here at the Franklin location today. It was a 30 minute wait on a Sunday at 11:15 a.m. or you could sit at the bar. Guess what? We sat at the bar. We bith got the bbq platter. The ambiance is good.The bartender was nice and attentive. The Brisket was ok and the pulled pork was very good. Homemade slaw was very good. Bbq beans were very good and a tasty corn cake. Moderately priced. Its worth a visit. You have to try the Mac & Cheese. read more

Puckett's Restaurant - Bbq platter - Barbeque Near Me - Franklin, Tennessee

If you want to enjoy an amazing breakfast when visiting Franklin, Tennessee, this is the place! I had the Brisket Hash with grits on the side (gotta get grits when you're in The South!) and MAN OH MAN that was seriously delish! The venue looks like a general store along the walls, with shelves of commercial-sized products. There's even a full bar for later on in the day, but they do offer brunch-y libations for brekkie. Our server was excellent as well! Can't wait to get back here again! read more

Puckett's Restaurant - Brisket Hash & Grits on the side! - Barbeque Near Me - Franklin, Tennessee

It's such a shame to share this. If you have ANY SORT OF FOOD SENSITIVITY (especially gluten allergies/intolerance), definitely AVOID Nico at all costs. As a longtime Williamson County resident, I was thrilled to finally share Downtown Franklin and famous Puckett's with my family, visiting from Illinois for my little sister's birthday. She has a SEVERE gluten allergy, so chatting with the server is always crucial. We were quickly greeted by Nico, and upon mentioning my sister's allergy, his entire demeanor changed. He quickly became dismissive and shouted "chicken or maybe salmon" as he walked away. Totally taken off-guard, my sweet, quiet sister's face said it all... I knew that scared her. When he returned with the drinks, I did my best to provide Nico with context on the severity of her allergy and suggested speaking with a supervisor to see what options were available. Ignoring the request, he quickly left yet again as I continued to speak. My sister was shaking, eyes swelling. Having driven four hours for the day to celebrate a happy birthday, she was broken. We left immediately, and I can honestly say I won't be back. As someone with years of hospitality experience in all shapes and colors, this level of disregard for such a life-threatening matter is universally unacceptable. Busy Saturday lunch shift or not, please do better, Puckett's... I'm stunned. read more

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Sigh. So the food and service is always solid but I have to say that one of the things that made this restaurant GREAT and unique was the nightly live music. Since last Fall they have shifted to music mostly on the weekends and some nights even with a cover charge, which honestly is a turn off in Franklin. I used to bring people from out of town here all the time and it was so different for Franklin and would leave friends and family with such a great impression. And while it's just a solid culinary experience, there are other decent competitors for just the food and this isn't something I jump to anymore. On top of that it's definitely a no for me if it's a night with a cover - I'd rather tip on my own (and have done so) and we aren't IN Nashville. I know people in this town are seemingly fighting for street corners to sing - plenty of really talented ones! - so I can't imagine booking is that difficult. I just want to hear semi decent live music, it doesn't have to be a CMA or Grammy winner. I don't know why they went to this model - I would think maybe there may be less turnover of tables when there is music but people are still sitting and drinking and frankly just showing up (the last few weeknights I visited the place was sad and dead). I feel like half of Puckett's brand is how they launched some of the most famous country music stars at the Nashville location. We obviously still eat here on occasion when we want BBQ but to it's not my go-to for guests anymore and I really hope they go back to the nightly music. read more

Food was delicious and server was fantastic. We always enjoy the nice vibe of this restaurant as well as the food and drinks.

I've been here a couple of times. Expect a bit of a wait! It's quite popular. The food is always good; sometimes the live music is a bit loud. You can also get the BBQ sauce in bottles to take home! read more

Yummy southern food, live music, grocery and bar! Really fits in Franklin. The fried chicken was the best id ever eaten. Ribs fell OFF the bone. read more

Our food was delicious!!!! Our server at the bar today could not have been better! Loved my fried bologna sandwich and sweet potato fries, the Mojo Burger was excellent and the Farm (plate of food) did not disappoint! Highly recommend eating here!!! read more

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First time to this little Gem. Great food service and ambience. Staff were so great for us first timers. Highly recommend this place.

This would be 5 stars but our experience at the airport location cost them 2 stars. We visited the Franklin location and the food and service were amazing! It was so amazing and the wings were so good that we wanted to go again on our way out of town at the airport. Big mistake. As usual, the airport version of a restaurant can completely ruin a restaurants reputation and this was no exception. In fact , this was may be one of the worst examples of that. For starters, they don't have the wings. This was disappointing but not a huge issue. We also waited 30 minutes for our drinks and another 30 for food. Over an hour before we even started to eat. And they weren't even very busy. Once we eventually got our food, certain side items weren't available, but instead of letting us know, the staff took it upon themselves to choose different side items for us. This was weird especially since they didn't seem to understand why that may be a concern. It was ultimately just mediocre food with bad service and nothing like the Franklin location. read more

Don't waste your time trying to eat here as a couple when there's a waiting list. They will repeatedly pass over you and seat larger groups. My wife and I came to this conclusion after waiting an hour and observing larger groups being seated ahead of us. Too many good restaurants in downtown Franklin to have a business waste your time with such nonsense. read more

the place to be in franklin the food is incredible. the smoked meatloaf is a favorite of mine. we've also had the barbecue platters and piggy mac and it's all sooooo good and flavorful and smokey. their barbecue sauce is also amazing. it's so sweet and smokey and just so good. if there's one thing you need to get it's the cinnamon roll bread pudding. i don't care how full you are, you need to get it!!!! service was great and everyone is so nice and friendly! read more

Puckett's Restaurant - Smoked Meatloaf - Barbeque Near Me - Franklin, Tennessee

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On a Monday, I made a dinner reservation many hours in advance and arrived on time. Waited five minutes for the hostess who then acknowledged my reservation and told us we could only have the table for forty minutes. As a consolation she said she might be able to get us more time. I've never heard of such a crazy situation, so we promptly left and won't be returning. My local Franklin friends said they are consistently disappointed with Puckett's. read more

If you want true Southern cooking, this is the place to go to. I ordered a fried chicken breast with mashed potatoes and fixings, which included green beans (southern style, so not to my taste, but if you love these types of green bean beans, this is the place. . My son ordered bbq beef with French fries and coleslaw. The slaw was tart and fresh. He liked his meal a lot. We started with an order of pimento bread which was amazingly yummy! We sat at the bar, so our server took great care of us. The name of this operation sounds like there are lots of groceries here and the restaurant is a part of it. It's really the other way around. All restaurant. A little bit of groceries and simple and clean. I would go back when I head to Tennessee again. But only after I tried other places to eat first. I like variety. read more

Ate at the Church street Nashville location on Saturday, September 20th at 1PM, when we walked up to the hostess desk & I said a table of 5, 1st thing out of her mouth was do you have a reservation, no I don't, looking around the place was half empty? Waitress was somewhat rude & seemed very rushed, ordered the green fried tomatos & nachos w\brisket & pulled chicken & should have known not to order the brisket after the brisket was hard as a rock & the chicken was super dry & hard. When my brisket order came & it was 3 slices & all were not warm, not tender, not moist & hard, macncheese tasted like it came from a box vs homemade. All of our party did not like their meals as everything was dry, hard and seemed very old. One n Done read more

Hockey and baseball fans should absolutely come here for breakfast/Brunch! You can order their Sausage Patties and use them as pucks during practice since there is virtually zero moisture left in them after they cook them. Also for baseball players, you aren't forgotten! Order their biscuits! The outside is so dark and hard you can use them for batting practice! You can scrape out the inside biscuit if you would actually like to eat something however. read more

Fun local restaurant. Great homestyle menu items. Very friendly and helpful staff members. Highly recommend the cinnamon roll bread pudding. AMAZING. Generous helpings. The pulled pork was done just right. The spicy BBQ sauce is the perfect topping. We had a great experience and thoroughly enjoyed the food and the ambiance. read more

Puckett's Restaurant - Cinnamon roll bread pudding - Barbeque Near Me - Franklin, Tennessee

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We absolutely love Pucketts! The chicken biscuit is our favorite and the spicy bbq sauce is to die for! Can't wait to go back!

I found myself in downtown Franklin and I decided to revisit Puckett's. It's been a couple years since I've dined with them and my first for Franklin. Not to say the food isn't good, it is very good. The issue is I ended up moving to the armpit of Middle Tennessee and Puckett's isn't convenient for me anymore. The closest one is downtown and us long-tenured residents usually avoid downtown except for special occasions. I arrived at 6:30 on a Thursday and there was already a 1 hour wait. Luckily I found a seat at the bar after waiting about 30 minutes. I ended up choosing the Chicken Fried Chicken dinner, which includes a Cajun corn cake, mashed potatoes, and Southern green beans. While I was waiting for the food, the live music entertainment started playing. He was really good and I enjoyed his songs. If you're wanting good food and live entertainment, Puckett's doesn't disappoint. The best part of my meal was the chicken fried chicken. The Southern green beans were ok. It had a ton of bacon in it, which I liked but it needed a good shake of the salt shaker to make it taste better. The Cajun corn cake was slightly spicy but sweet cornbread. I love sweet cornbread and this hit the spot (but it was so tiny). The mashed potatoes were under the chicken fried chicken. By itself, it was kind of bland but the point is to eat the chicken fried chicken with the gravy and the mashed potatoes all at once. I got two thin fried chicken breasts stacked on top of each other and smothered with a heaping serving or white gravy. I typically don't care for fried chicken breasts (because of the dry factor) but these were hands down, THE BEST fried chicken breasts I've ever eaten. Seasoned perfectly and incredibly juicy. It was difficult for me not to inhale the chicken. The country gravy was creamy and brought the entire entree together. I'll definitely be coming back to try this and other entrees again! read more

Puckett's Restaurant - Chicken Fried Chicken, Southern Green Beans, Mashed Potatoes, Cajun Corn Cake - Barbeque Near Me - Franklin, Tennessee

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Cold afternoon and stopped in for Cherry Cobbler topped with vanilla ice cream plus coffee. Hubby and I enjoyed it.

My wife and I visited this location on a weekday morning (more like brunch time - around 10am), so my review is based on breakfast items. Overall, I'd say this place is decent and worthwhile to visit as a breakfast option but it is far from being a standout dining option. (We've dined at both this Franklin location and the Nashville location - which is why we visited the Franklin location) First, the atmosphere is your typical no frills rustic southern charm, which is fine by me. That's why I'm in Franklin, TN! Next, our waitress was super friendly and personable, with a great personality - and she provided great service too! Last, but certainly not least, the food was for the most part 'meh.' The only standout part of our meal was the cast iron cinnamon roll appetizer that my wife and I shared (and is pictured here). Big kudos on that dish! The main course however was just 'ok.' I had fried chicken, eggs, potatoes and toast. My wife had pancakes, eggs, and sausage. The chicken was pretty dry/boring and aside from the proverbial salt and pepper flavor that accompanies breakfast foods like eggs and potatoes, the flavor was just unremarkable. In contrast, The Row, in Nashville, TN, will provide a breakfast option that will knock your socks off! So again, the service and decent quality of food make this a viable breakfast option, but temper your expectations on the flavor scale. read more

Puckett's Restaurant - Cinnamon roll - Barbeque Near Me - Franklin, Tennessee

Awesome food and staff. Wish they stayed open later. Save room for the deep fried brownie. read more

Puckett's Grocery: A Culinary Ode to Southern Comfort In the heart of Franklin, Tennessee, lies a culinary gem that exudes the warmth and charm of Southern hospitality. Puckett's Grocery, a beloved local institution, offers a dining experience that is both unpretentious and deeply satisfying. With its eclectic menu of Southern classics, Puckett's has earned its place as a destination for food enthusiasts seeking comfort and authenticity. The Ambience: Upon entering Puckett's, one is immediately struck by the restaurant's inviting and convivial atmosphere. The rustic decor, replete with vintage memorabilia and wooden accents, evokes a sense of nostalgia, transporting diners to a bygone era of Southern simplicity. The conviviality of the staff and the lively hum of conversation create an ambiance that is both welcoming and relaxed. The Shrimp and Grits: The shrimp and grits, a quintessential Southern dish, are executed with finesse at Puckett's. The succulent shrimp, cooked to perfection, are nestled atop a bed of creamy, stone-ground grits. The dish is elevated by a rich and savory sauce that imparts depth and complexity. It is a masterful rendition of a regional classic. The Smoked Meatloaf: The smoked meatloaf is a testament to Puckett's mastery of the art of smoking. The meatloaf is tender and moist, with a smoky flavor that permeates each bite. The dish is accompanied by a tangy and robust sauce that complements the meatloaf's richness. It is a dish that is both hearty and soulful. The Eclectic Offerings: Puckett's menu is a celebration of Southern culinary diversity. The chicken sandwiches are crisp and flavorful, while the wings offer a delightful balance of heat and tang. The brisket salad is a refreshing and satisfying medley of textures and flavors. The MoHo hamburger is a robust and indulgent creation, and the sausage and cheese platter is a nod to the region's charcuterie traditions. Our party of eight was thoroughly impressed by the array of offerings. The Experience: Ultimately, Puckett's Grocery delivers an experience that is both memorable and gratifying. It is a place where diners can savor the flavors of the South in an environment that is steeped in tradition and warmth. Whether it is the impeccable service, the artful execution of the dishes, or the sense of camaraderie that pervades the establishment, Puckett's is a dining experience that resonates with the heart and palate. In summary, Puckett's Grocery is a beacon of Southern culinary excellence, where the comforts of home-cooked fare are elevated to new heights. It is a place that merits a visit for those who seek to explore the rich and diverse tapestry of Southern cuisine read more

Puckett's Restaurant - Pucketts!! - Barbeque Near Me - Franklin, Tennessee

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Came in on an impulse and was not disappointed! The food was absolutely delicious and filling. I had the hot chicken sandwich, sweet berry tea, Mac and cheese, and some fries. Plenty to go around! The staff were prompt and friendly. We were seated fast and the energy in here is lovely and welcoming. I will be coming back here when I visit again! This place is lovely and definitely worth a stop. read more

Puckett's Restaurant - Barbeque Near Me - Franklin, Tennessee

Our good friends live in Nashville so we came here for breakfast the last day of our trip. We walked in and there were several tables open and available and the chick seats us at a table for 8, right smack dab in the middle of the place and the table was wobbly so, I wasn't about to put up with that. She moved us but totally gave us an attitude. Whatever. Our server, Spencer, made up for it. He was attentive, super friendly, and answered all our questions about the menu. I ordered a cocktail, yes, at breakfast and it was wonderful. It was the Sweet Tea vodka drink with peach schnapps. Had 2 of those and the hash brown bites and I was stuffed. I took care of the bill and had to look at it twice because for 4 people it was over $120. WTF did we order? Anyway, paid it, tipped Spencer very well, and as we were walking out, I noticed the cute truck stickers with the restaurants name and I told the girl who sat us that I was going to take one and she tried to charge me $2.99. Um we just spent an enormous amount of money for breakfast and you wanna charge me for a tiny sticker? Girl, please. Keep it. read more

Puckett's Restaurant - Friend - Barbeque Near Me - Franklin, Tennessee

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Once again Puckett's delivers good food, great service and top notch musical entertainment. The talent of these musicians and songwriters are unmatched in my opinion. We have never been disappointed with our experience at the Franklin location. It helps immensely when there is a free parking garage across the street for convenience. That and Franklin is not only a very adorable community but one steeped in civil War history. read more

Puckett's Restaurant - Cherry cobbler with ice cream. - Barbeque Near Me - Franklin, Tennessee

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Best breakfast in Franklin, Tennessee. Menu is vast; food was fantastic. Best pancakes I ever ate; service was great; ambiance great will go back for sure. read more

Worst slow cooker chicken I've ever had. Very dry. Restaurant is also not gluten friendly.

Had lunch here to day. Chicken and dumplings were all chicken broth and some dumplings, red beans and rice with sausage had zero flavor and no sausage. Fried okra tasted like fried styrofoam. read more

We are not from Tennessee, just passing through and found this cute place! Food and service was amazing! Sides are just as good as the entrees. Would 10/10 recommend the chicken fired chicken or the piggy mac! For sides we get red bean, rice and sausage which has delicious! Thank you! read more

I was visiting from out of town. Cute place. I came here in the morning for breakfast. Service was good. I ordered bacon, eggs, home fries, and a biscuit. I was disappointed that the bacon was not thick. The home fries were nothing special. But the biscuit really was delicious. The next night my husband and I went there for dinner. The hostess was not friendly and seemed annoyed. They were busy. The female hostess said there would be a 30 minute wait and that she would text us when the table was ready. After we were seated, the female waitress took our order. I remember her name but won't put it in the review. She brought our food, and that was it - she never came to our table again. She was busy making drinks behind the bar. I just don't understand how a server can neglect their table. People were pouring into the place and there was one party of 24 people who came in. It was chaotic. My husband ordered the portobello mushroom sandwich and there was hardly any mushroom in it. The brisket in my sandwich was tough and thick. I started to get annoyed at the lack of service and went outside. My husband had to go find the waitress and ask for the check. If you own a restaurant, you have to have good service and food. read more

Puckett's Restaurant - In the morning for breakfast...calm. - Barbeque Near Me - Franklin, Tennessee

I didn't know what love was until Puckett's!! This was one of the best meals I have ever had. The restaurant wasn't too loud, the staff was great, and the food was delicious. Seems like everyone makes reservations so plan ahead or expect a wait. It's so worth it though. read more

Puckett's Restaurant - Piggy Mac - Barbeque Near Me - Franklin, Tennessee

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The wait time was 15 to be seated at 2:30'pm and then took 15 for order and 45 for food delivered. Waitress was great. Burger ordered MR and were well done. Won't be back! read more