After searching for three days for the ideal self storage facility in Yonkers, I finally found the…read moreperfect one! The other ones were nightmares with poor customer service, shady parking lots and old dirty lockers. I found this on Google and drove over there. I was so happy! It is safe clean. Laritza, the young lady who helped me book my storage space was extremely accommodating ,knowledgeable and friendly. I like the fact that you can pull inside and it's heated, which will come in handy when it's cold and raining everything is clean they were even mopping while I was there and the building smells great. I feel safe as they have lots of cameras and monitors highly recommend it if you are looking for storage don't waste your time going anywhere else.

Hi I'm new in the neighborhood and needed a little extra…read morestorage space.. they handled my initial call for quotes, my sign up, and even my lost key w warm customer service and professionalism. No pressure to sign up and no upsell pressure. Ali and Raheem are everything ; ) The space is clean, well lit, and and accessible. My only complaint is the tight parking area..

I had to make about ten phone calls just to ask where the room was located from the elevator, they…read morewouldn't tell me, both central customer service and the store were incapable of doing anything that made sense, and I had to go and look at the unit. Then I declined because of the smell of the floor cleaner which I have severe allergies to artificial fragrances. I said I didn't want it. Later I changed my mind thinking I can use a gas mask to go there because I couldn't find a same size climate controlled unit elsewhere. I called again and the manager sounded annoyed because he had closed out the reservation and had to do it again, and told me he didn't know if the unit was still available and I told him to stop BSing me and then he hung up on me. Lazy, rude. They are empty and that is why. Someone was watching over me because I found a unit elsewhere after this call that's larger and less money and also climate controlled.

New and clean. They don't have enough carts, so be prepared to wait. It's still fairly new and…read morefilling up, so as time goes on it will likely get worse. They have three entry doors, with room for two cars in each. But - there are no lines so often people park in the middle of the bay leaving no room. Disappointed.

The service is absolutely five stars. Both Alex and Livan were extremely helpful in finding the…read moreright unit size for me and were very patient and kind during the process (moves can be stressful!). However, I have to take two stars away for the loading dock / parking situation. If you are coming with a car - you shouldn't have a problem, but getting a box truck to the loading dock is difficult as cars are parked haphazardly and the alley is very tight.

I have been a long-time tenant at Storage Post Yonkers, storing thousands of dollars' worth of…read morepersonal and professional belongings tied to my career in automotive, healthcare, fitness equipment, and cleaning machines. Throughout the years, I have always paid on time (with the rare exception of expiring cards), kept my units tidy, and never left behind garbage. I've generally gotten along with staff, though turnover has been frequent. Unfortunately, my experience with the current lead staff has been extremely negative. Before I even opened an additional unit, I was recovering from a work-related injury and on workers' compensation. At that time, I asked if my rent increase could be reconsidered due to my financial situation. The lead staffer refused, showing no empathy for my circumstances as a long-term paying customer. Later, when I did open another unit, he misled me regarding a promised rental rebate, failed to properly process a transfer for my employer, and only sent incomplete or generic paperwork. After realizing I could not rely on his follow-through, I stopped engaging with him directly. Instead of maintaining professionalism, the lead staff responded with ongoing sarcasm and targeted remarks whenever we crossed paths. This behavior escalated to harassment over the span of a year. Most recently, after I returned from traveling for work, he publicly confronted me about picking up a package "late," despite my decade-long history of never having an issue with packages at this facility. When I expressed my frustration, he escalated the situation, chasing after me in an aggressive manner and threatening to terminate my rental. In my view, the lead staff has abused his authority and acted unprofessionally, creating unnecessary hostility toward a long-term tenant. My career and life's investments are stored at this facility, and it is unacceptable that they are being jeopardized over personal grievances rather than company policy.

This place is the bare minimum. There are no lights in the storage spaces, and mice are running…read morearound. The storage does have a lot of vertical space because of its high ceilings, so the price isn't too bad for the space. There is also no temperature control. Besides this, it's great as a temporary solution, but NOT for long-term storage.

This place is decent enough in regards to customer service. However, the entire building is…read moreliterally INFESTED with mice. On several separate occasions while sitting in front of my unit sorting things, i've watched MULTIPLE mice scurrying through the halls and running in zig zags from unit to unit. the scariest part of seeing this regularly, is that its gone from a thing id only see in the evening to it happening as early as 1pm in the afternoon!! I complained of it to 'Aliya' in the office and her response was its the fault of customers who 'may' be storing food... I thought, fair enough. But immediately thought about the amount of time i spend there, (i use it as an office/safe meetup location for transactions) so i spend ALOT of time there during their office hours and in THREE entire months, i have never ever seen anyone cleaning, sweeping, NOTHING!! Aside of course from ONCE on the 1st floor only which coincidentally was just a day before their boss showed up! Im no expert, but im quite sure the lack of cleaning contributes to the infestation in a enormous way. I mentioned the lack of cleaning to the girl aliya and she made it clear that she has no issue boldly lying because she responded by saying she cleans daily!! LIE!!!!!! There are tissues and scraps of paper throughout the floors that are over a month old and in the same spots which i have documented daily with either pictures or video! Infact all ive ever seen her do outside of the office is lazily stroll through the halls watching videos or talking on the phone. SHAMEFUL. Unless u don't mind families of mice rummaging through your items, and an all around filthy property, id choose another location as i will also be doing.

Super friendly and helpful staff. Was able to get in and take care of everything really quick…read more Sherine was awesome with getting me sorted out. If you come and she's hear know you're in good hands.

I recently rented a storage unit in Yonkers and had a disappointing experience. I was quoted $293…read morefor an 8x8 unit over the phone, but upon arrival, I discovered unexpected charges that were not clearly communicated. The staff was pleasant during our conversation, but their pricing policy seems unreliable and non-transparent. I feel frustrated and misled by this company. Overall, my experience has been negative, and I would advise others to be cautious.! Their price raises by monthly, impossible to budget. And if their late payment fees are absurd!!

Excellent facility- helpful people clean and safe Couldn't ask for better customer service by…read moreBobby and Ashley Definitely recommend !!

Bobby gave excellent customer service and was very informative about the specials running on the…read moreunits. He went above and beyond.

Johnathan was a very helpful young man,explained everything really well. Facility is kept very…read moreclean and neat.

Great customer service Nicole C was very kind. Nice answered questions and was very helpful.read more

Honestly, Oz was not our first choice for movers but they will be our next choice. Manuel and his…read morecrew showed up on time, loaded everything we were moving, went to stop # 2 and got what was necessary there and on to our final destination. Unloading and assembly of furniture was pulled off without a hitch (except for the fact that they had to hand carry the couch up to the 3rd floor because it wouldn't fit in the elevator). I would highly recommend this company and will not hesitate to use them again.

Attitude was horrible. They broke one of my tv's and one of my night stands ... and DIDN'T TELL…read moreME!! ... while they delivered the furniture upstairs and had me sign paperwork downstairs!!! They knew they broke furniture and had me signing papers while knowing the condition they left my furniture! I only hired them since they had a high star rating here on yelp!!

So, it was my first time renting a storage unit and before I got to Safeguard, I had called a few…read moreplaces. I visited Safeguard first since it was close to me. It was clean, organized, and Christine was the person I met when I got there. She was very nice and was very patient in helping me understand the process and what I like to call "Storage Lit" was a very pleasureable experience for me. I wound up getting a rental that day and it was super easy. I highly recommend this place and will save you the leg work... the others in the White Plains area are dingy, smelly, and are old so there is lots of dust and smelly carpets. This place cannot wven compare to the others! Ask for the deals they currently have. You get a nice break in the beginning but your contract will go to regular pricing once you have determined the package you get. You will be very happy here!

DON'T USE THESE STORAGE UNITS OR DO IT AT YOUR OWN RISK! Purchase the highest priced insurance…read morethey offer! I opted for the lowest insurance which garners you only $2,000 recovery if, in fact, you need it. Boy did I need it! That $2,000 didn't cover the bed I had to replace as my 'new bed stored there' was destroyed by rodents as was my three piece couch, the majority of my clothes, pillows, carpets, basically everything had to be tossed. I spent $300 plus a month FOR NOTHING, and management couldn't care less and would not right that wrong. The place is disgusting, in spite of how clean it looks. BUYER BE WARE!!!! Look at pictures I posted of the damage to my property on 6/2/2017. I am still reeling from it as I've been without a couch since. Awful service. Did not come through when needed, no reimbursement, absolutely nothing. No skin off their chins. DISGUSTING.