Cancel

    Open app

    Search

    Extra Space Storage

    3.5 (25 reviews)
    Open 8:00 am - 7:00 pm

    Extra Space Storage Photos

    You might also consider

    Recommended Reviews - Extra Space Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 days ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Always excellent service and easy storage in and out of the building, I return here all the time! Definitely recommend!

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Jadira and Akil were consummate professionals and always provided an easy and pleasant experience.

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A W.
    0
    1
    0

    2 years ago

    Q was very helpful, it was a good experience, very easy process, good access to the location

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Jadira was amazing!! Outstanding customer service. We booked our unit same day. Extra Space Storage has a great employee on there hands

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    The cost is very reasonable, the staff is amazing and the space is perfect for my needs and location. Happy customer here!

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Malik was very helpful and easy to work with. Great attitude!

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kash A.
    149
    4
    1

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan M.
    315
    8
    0

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Kiaa is awesome! She showed my around with enthusiasm and helped me get everything setup. Would highly recommend!

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    Super friendly and super helpful.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Clutter Moving & Storage - Clutter's professional moving experts

    Clutter Moving & Storage

    (841 reviews)

    West Village

    I've used Clutter's multiple pickup /drop-off service, and I want to be very clear: every single…read moremover I've worked with has been exceptional. They are professional, efficient, mostly careful with belongings, and consistently helpful. If I could hire the movers themselves, I would; they are the strongest part of this company. Unfortunately, the claims/ and most customer service experience is the complete opposite, and it has reached a point where I would hesitate to use Clutter again. My original (close-out) appointment was cancelled because Clutter attempted a second authorization on my card without notifying me despite the fact that all fees had already been paid. I keep my cards locked due to past fraud, so the lack of communication directly caused the cancellation. When I contacted the claims department, the responses I received were unprofessional, templated, and dismissive. Instead of acknowledging this, the representative by the name of Dayane responded with, "I'm sorry that you felt the need to..." - a phrase that is inappropriate, unprofessional, and shifts blame onto the customer rather than addressing the company's actions. To make matters worse, when the issue was escalated, the next representative, used the phrase "from your perspective." As someone who has worked in customer service for most of my career, I know the difference between neutral language and dismissive, liability‑shielding language. Phrases like "your perspective" or "you felt the need to" are not neutral - they minimize the actual issue and place the burden back on the customer. This is not how I was trained to speak to customers, even in difficult situations, and it's concerning to see it used repeatedly as part of their standard script. To be fair, Karoll did offer to schedule a call, and I appreciated the willingness to follow up. But the fact that it took escalation to receive a basic level of professionalism only highlights the inconsistency and lack of training within the claims/customer service team. Clutter has a great concept and outstanding movers, but the claims/customer service department needs serious improvement. Until that happens, the customer service experience - not the movers - is the reason I would think twice before using Clutter again. BTW - A clothing rack and several of my bins were returned broken

    AVOID CLUTTER. My inventory is currently fragmented across two states. Despite initially confirming…read morethat items shipped from Florida would be integrated into my Seattle account, they later sequestered new items in Florida without notifying me that they would be trapped in a separate regional silo. Now that I am in New Jersey, Clutter refuses to consolidate or deliver my property, citing "service area" restrictions. The most absurd part of this ordeal was support suggesting I fly to Florida to meet a truck in a "Walmart parking lot" to retrieve my own items. Much like other customers who have reported massive additional fees and logistical deadlocks due to Clutter's refusal to consolidate separate pickup locations, I have found their system to be a series of intentional hurdles designed to keep property sequestered behind "system glitches".

    Extra Space Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...