I would recommend to others I love the place it's great customer service here Ive been with them…read morefor a while it's great

What went well!? How about everything! I had a classic storage issue: too much stuff and nowhere to…read moreput it. That's where Alicia at Security Public Storage came to the rescue. She was super friendly and explained everything in a thorough and efficient manner. I appreciated her professionalism and her commitment to helping me find the appropriate sized storage space to keep the ridiculous things I'm attached to. I would like to suggest that future storage facilities be constructed where at least one unit is actually an industrial incinerator or compactor that will destroy the contents at the 6 month point. It's not for everyone but I know at least 2 people a year would take advantage of this service. I know I would.

Clean and easy access. Brooke, she is very friendly and understandable to your needs.read more

Storage Star has been a great find for us, they are clean, friendly and mostly affordable. Brook…read morethe onsite manager is super responsive and treats us like we matter, I left a tiny lock on our unit temporarily because i didn't have the big lock and the next morning Brook called and said I noticed you had this teeny lock on the unit so she offered a loaner until i got there and put my own on, i thought that was nice!! Highly recommend, glad we gave them a chance - Lonnie F

New to Vallejo. Needed great , clean , safe and reliable place to store things …read more Owners are nice and friendly. Great customer service and the cleanest storage place I have ever seen . Can you find cheaper places ? I'm sure . But you get what you pay for . This storage place is worth every penny!!! This storage is the best !!

I needed to de-clutter and prepare for a down-size move, and so I needed to find a convenient…read morestorage business. I compared locations, prices, and reviews and set up a couple of appointments to make my final decision. My first visit was to Anchor Storage - with Magdelene (she runs this location). My gosh - What a fun/funny feel-good experience it turned in to! She's certainly a breath of fresh air! During a tour of the facility, and seeing how clean, well-organized, and well-managed Anchor was I cancelled the rest of my appointments, rented a unit there and my day was done! (Except, or course, for the all of the movind and storing I still had to do! Lol!)

Nice storage particularly this location. Nice and clean, secured with cameras, there is a staff…read morechecking the area during the day. I would give a 5 star if I was given the info during the enrollment that my storage would require few steps and not accessible by car, and that the advertised discount wasn't given upon first registration or enrollment.

Very hospitable and responsive and responsible manager Marie. Super helpful, and friendly,…read moreabsolutely professional and pro-customer. Highly recommend!

We stopped by here on Sunday, 21June and we're so glad we did. From the minute we walked in till we…read moreleft (after booking a storage facility)....the customer service was 5 STARS. It's hard to find this kind of customer service these days. 1. The storage facility was secured and clean! 2. The rates were very reasonable! plus we were able to get their promo of 50% off the first 2 months. 3. The customer service (lady name Tabitha to be specific) was WONDERFUL!! She was pleasant to deal with. She took the time to answer our questions and didn't rush us. She gave us different options that will work with our needs.

I'd LIKE to write a positive review. I am simply trying to make a reservation. I am unable to…read morechoose a Sunday move-in on the website - and ABSOLUTELY unable to contact anyone at the location. Only a call center (which is obviously in the Philippine Islands), and that is unhelpful. I know that business models are bad, but this is horrible.

This is a great facility, located right off of Hwy 29 in Napa. Great customer service, a variety of…read moreunits to choose from, wine lockers also! Restrooms available during business hours, EZ-PAY available, locks available also... closed on Sunday & Mondays... CLEAN FACILITY, GOOD LIGHTING

My unit was rented by my 47yr old daughter. Do to the fact my oldest sister past away in 7/2/25.She…read morehad a one bedroom apt. that we had to pack and then her storage unit. Both were in Capitola, CA. The unit rented at 297.00 plus 15.00 insurance. The 2nd mo. it went up above 300 something, I'm not sure because my Daughter pd it also. The next month I paid it and it 406.00mo. the amount stayed there for 2 more months. That's when I looked into other storage places. I found one 2'x3' larger for 188.00. I went to let Star know I was planning on moving by the end of the month since I'm on a fixed income. The office personnel asked why if that was my only reason for leaving, which at that time it was. She said since I was an elder and took the contract over that she could call and get it reduced if I would stay. So I did. The next month it went down to the original rent. However before the next payment was due I got an email notifying me the rent would being going up. I paid 412.00 after a 43.00 dollar discount for being a senior. So now I'm going to have to find another unit that I can afford. Also the unit is open till nine or so pm but there is no electrical outlet in or near so I can't see after it gets past dusk. Also the only restroom on the property is in their main office. So if it wasn't open I had to put everything I had been putting outside the unit back in and leave to go use another restroom. By then when your working alone it doesn't even cross your mind to go back and start over!

Best customer service and prices.Been storing with them for 2 years now and never a problem.Always…read morethere to help you.

I've had to move quite a few times in the last 5 years. This is by far the BEST storage facility I…read morehave used. The prices are very competitive, the entire lot is in great condition and I have always felt they take their security extremely serious. I have recommended this facility to a few friends and family members and will continue to!

These guys are terrible! I rented a unit tor one day , never moved on and after double checking…read morewith my movers determined the space was too small. I explained and they at first would not let me cancel? Said their system doesn't do refunds.... After waiting for a call from manager after 3 days I just disputed on my credit card. Run away . Customer service doesn't apply here .

Friendly & helpful staff. Good price for the size unit I'm renting. It looks to be very secure.read more