The storage unit is clean & secure. The people are courteous and helpful. We were able to get a…read moregood deal for the first 3 months, even after the initial was pretty affordable.

I'm a new tenant, so can't review on long-term rental experience, but the property manager, Karen,…read morewas super friendly and helpful as I decided on what size unit to rent. I'd initially considered another storage facility in AmCan but their prices were much higher than Midway's. I'm also much happier with the location of the property, kind of off the beaten path. Happy with my decision to rent at Midway!

Rate increases they don't tell you about upon securing and renting a unit and I've now experienced…read moreanother rate. Increase only being there 6 months. The rate increases are double the amount I now have to move my belongings which is not an easy task as I have just moved everything I own from one city to another. I do not recommend extra space storage. They are the worst storage company I have ever dealt with..... And in response to your response, Emily, an automated service that can't even locate the zip code for American Canyon is not at all helpful again. As I said, extra space storage is absolutely at the bottom of the list or non-existent of one I would recommend to anybody

Friendly and helpful staffs. They are always ready to do above and beyond ! I would definitely…read morerecommend this place.

They handled our situation very quickly and easily, were flexible about drop off and pick up, and…read moreall went very smoothly.

Overdue review…read more Ordered POD for 2 month rental to pack boxes from house to POD right in my driveway. Best price around Excellent customer office service Shawn (driver) was prompt, accurate, helpful & professional each time I dealt with him

We stopped by here on Sunday, 21June and we're so glad we did. From the minute we walked in till we…read moreleft (after booking a storage facility)....the customer service was 5 STARS. It's hard to find this kind of customer service these days. 1. The storage facility was secured and clean! 2. The rates were very reasonable! plus we were able to get their promo of 50% off the first 2 months. 3. The customer service (lady name Tabitha to be specific) was WONDERFUL!! She was pleasant to deal with. She took the time to answer our questions and didn't rush us. She gave us different options that will work with our needs.

I'd LIKE to write a positive review. I am simply trying to make a reservation. I am unable to…read morechoose a Sunday move-in on the website - and ABSOLUTELY unable to contact anyone at the location. Only a call center (which is obviously in the Philippine Islands), and that is unhelpful. I know that business models are bad, but this is horrible.

Alanzo was a great help! Fast and Easy to register. Very clean units with great security!!!!…read moreHe made the whole experience painless. Very happy with service!!! Highly recommend!

Move in was seamless, fast and easy. Staff was super helpful and kind. They held my reservation for…read morea couple of days until I could find time in my schedule to come into the office

I've had to move quite a few times in the last 5 years. This is by far the BEST storage facility I…read morehave used. The prices are very competitive, the entire lot is in great condition and I have always felt they take their security extremely serious. I have recommended this facility to a few friends and family members and will continue to!

Best customer service and prices.Been storing with them for 2 years now and never a problem.Always…read morethere to help you.

At the last minute my wife and I were looking for somewhere to store our RV and came across this…read moreplace when all other local storage places were full. Although they are the new guys in town, they have an excellent facility, courteous staff (Sean stayed late to let us in) and are easily accessible from HWY 29. We trust our RV here knowing there is 24 hour video surveillance, code accessed gate and someone on site 7 days a week. Our favorite thing about Paoli Loop is being able to look over and see our travel trailer everyday we drive into work.

Mitch and brother-in-law Sean are honest, good guys. There are other businesses in the same space…read moreand someone always on the premises and that insures that your vehicle is safe. Can't say enough good stuff about Mitch's professionalism and courtesy. Worth checking this RV storage out!

Came in to view a unit... left renting a unit lol Alicia &…read moreCarrie are amazing and helpful. Carrie showed me a few options and even did a good deed for me. I appreciate the level of security and how they operate the business. Very friendly, helpful and detail orientated.

What went well!? How about everything! I had a classic storage issue: too much stuff and nowhere to…read moreput it. That's where Alicia at Security Public Storage came to the rescue. She was super friendly and explained everything in a thorough and efficient manner. I appreciated her professionalism and her commitment to helping me find the appropriate sized storage space to keep the ridiculous things I'm attached to. I would like to suggest that future storage facilities be constructed where at least one unit is actually an industrial incinerator or compactor that will destroy the contents at the 6 month point. It's not for everyone but I know at least 2 people a year would take advantage of this service. I know I would.

Dana is wonderfully professional. Place is really well kept secure and clean. Great prices and…read moreseamless process. Thank you. Top notch

Extremely friendly Manager, super quick process to get a storage unit. One of the cleanest storage…read morefacilities I have ever used in the bay area in the last 30 years. I'd recommend this place.

This is a great facility, located right off of Hwy 29 in Napa. Great customer service, a variety of…read moreunits to choose from, wine lockers also! Restrooms available during business hours, EZ-PAY available, locks available also... closed on Sunday & Mondays... CLEAN FACILITY, GOOD LIGHTING

My unit was rented by my 47yr old daughter. Do to the fact my oldest sister past away in 7/2/25.She…read morehad a one bedroom apt. that we had to pack and then her storage unit. Both were in Capitola, CA. The unit rented at 297.00 plus 15.00 insurance. The 2nd mo. it went up above 300 something, I'm not sure because my Daughter pd it also. The next month I paid it and it 406.00mo. the amount stayed there for 2 more months. That's when I looked into other storage places. I found one 2'x3' larger for 188.00. I went to let Star know I was planning on moving by the end of the month since I'm on a fixed income. The office personnel asked why if that was my only reason for leaving, which at that time it was. She said since I was an elder and took the contract over that she could call and get it reduced if I would stay. So I did. The next month it went down to the original rent. However before the next payment was due I got an email notifying me the rent would being going up. I paid 412.00 after a 43.00 dollar discount for being a senior. So now I'm going to have to find another unit that I can afford. Also the unit is open till nine or so pm but there is no electrical outlet in or near so I can't see after it gets past dusk. Also the only restroom on the property is in their main office. So if it wasn't open I had to put everything I had been putting outside the unit back in and leave to go use another restroom. By then when your working alone it doesn't even cross your mind to go back and start over!