Joe was very helpful and responsive to all my questions before we reserved our storage unit. The…read morebuilding felt very secure and clean. Love that they have hand trucks available to use. Check online for better pricing!

It's a bait and switch. Doubled our rent after 60 days. So watch out. Not a trustworthy companyread more

I needed to de-clutter and prepare for a down-size move, and so I needed to find a convenient…read morestorage business. I compared locations, prices, and reviews and set up a couple of appointments to make my final decision. My first visit was to Anchor Storage - with Magdelene (she runs this location). My gosh - What a fun/funny feel-good experience it turned in to! She's certainly a breath of fresh air! During a tour of the facility, and seeing how clean, well-organized, and well-managed Anchor was I cancelled the rest of my appointments, rented a unit there and my day was done! (Except, or course, for the all of the movind and storing I still had to do! Lol!)

It's hard to get ahold of anyone at this location. You call, no one answers. Leave a message, they…read moremay call back, but you usually have to call numerous times. You'll be real lucky if someone is actually in the office. The sign says open, but no one is at the front desk. Doors are locked. This has happened repeated times.

Great storage business. We started with our travel trailer and our boat. Well maintained lot and…read moreaccessible with larger trailers. Karen, property manager has been nothing short of amazing, organized, friendly, and helpful. She knows her tenants and we decided to move our storage from another location and have everything under one business for convenience and price. Not a corporate feeling storage company that seems to be taking over all the small businesses. Karen goes out of her way to provide great customer service. Gateway is clean and recently tidy'd up. Highly recommend this location and support local long time business.

From the owner: Gateway Storage takes pride in offering a simple and hassle-free self-storage experience for all of…read moreour customers in American Canyon, CA. We make sure our storage units are clean, secure, and ready to rent for both residential and business needs. Gateway Storage also offers online rentals and online bill pay 24/7 to make your experience quick and easy. Feel free to look at our available storage units and give us a call if you have any questions or simply rent your unit right on the website.

For any questions that you may have about prices, required locks, storage locations and dimensions,…read moreand/or specials, talk to Jeff! Jeff was very easy to talk to and answered all questions with patience and clarity. He personally showed the available storages which made it easier to choose the right one.

I would give zero stars. Steer clear from this storage place. My unit was in the hallways and the…read moreunits are not completely sealed off. The ceilings are open connecting all the other storage units. Mice got into my unit because of the open ceilings. There was mouse droppings all over my couch that cost $3k. End result - a damaged couch and belongings. I should have done research on how to choose storage units before I chose this place. For a small unit, it was around $190 per month and slowly raised to $200 over two years. They make you purchase insurance which only covers $500 of damage due to rodents which includes a $100 deductible! Apparently, they're not responsible for any damage caused by rodents because other storage units may have food stored and there's nothing they can do about it. Their answer is, "talk to your insurance about this." Zero stars.

Just want to acknowledged Jennifer for being so nice in assisting me choosing the right storage for…read morewhat I needed. Also to thank Jessica in helping me resolved my issue with the link I got for the lease agreement and was patient enough to explained to me any questions about it. I chose this storage as I've seen it every time I attend the Sunday Mass at St.Catherine as well maintained and I feel safe going there even by myself. Thank you and keep up the good work! I'll definitely share this place to my family & friends.

Have 2 in HI, 1 in CA. Clean & friendly helpful staff in…read moreoffice; unlike the worst public storage wt no one to help or even have wheeled carts available.

Courtney was very helpful explaining my options, made the process very simple…read more Came in to ask questions Ended up renting two units. Competitive pricing & great service. Also very chill area.

terrible business ethics, no customer service & all they want is more money. They offer no help &…read morewon't fix any issues you have.

Nice clean property used to park car and motorcycle places to store my car out of the weather…read moreinside the container

Great storage. Dry fully sealed spaces. All storage is front drive up access. If you work with…read moreChase the owner you can get slightly cheaper rents. All credit card payments.

Nice storage particularly this location. Nice and clean, secured with cameras, there is a staff…read morechecking the area during the day. I would give a 5 star if I was given the info during the enrollment that my storage would require few steps and not accessible by car, and that the advertised discount wasn't given upon first registration or enrollment.

Very hospitable and responsive and responsible manager Marie. Super helpful, and friendly,…read moreabsolutely professional and pro-customer. Highly recommend!

I moved out last week and was expecting a refund for the rent I paid for this month. I spoke with…read morethe manager, and unfortunately, they don't prorate, so I won't be getting a refund. It's really frustrating. Extra Storage does prorate, though--so I recommend going to them instead. Google says, Learn more ... Public Storage offers refunds in certain circumstances when moving out of a storage unit, including: Unused rent If you prepaid a month or more of rent and haven't used it, Public Storage can refund the unused months. They are wrong about this!

easy access and good hours .open early and late. no hassles when i cleared out my stuff.read more