Rob is very helpful in assisting me with quotes and his time. He was very patient and provided…read moregreat feedback.

Staff is easy to work with. Very helpful when I needed an extra unit. Clean and convenient…read morefacility!

The location managers have been great. We had to move units, because the floor in first unit in…read morethe front building at 111 Cedar was dirty-looking, maybe just stained from years of use, but did not look clean - needed repainting? They moved us to a unit in the back building, which appears newer, but it did cost us a few more $$ for the same size unit. One star off, because CubeSmarts billing have an interesting payment FEE added if you pay in any other way than at the location, or via Auto-pay. Auto-Pay accepts credit cards, for $0 FEE. BUT beware that if you don't setup Auto-pay before your first payment is due (after the rental day), there is NO way to avoid paying a 2% FEE for an online or phone payment using a credit card, and CubeSmart will not allow you to register for Auto-pay until you pay that first month's bill, and the FEE, unless you're willing to drive back to the location to pay in-person. This is a short-sighted decision by CubeSmart to nickel-and-dime small amounts of money from customers who are often customers for years. There is very little upside for them, and a silly amount of downside (for example, you're reading this right now!), so hopefully they find these FEES worth it to their business. If I sound a little annoyed - you're right! =) So, advice for 11 Cedar renters: 1) Choose the rear building, if the attached photos matter to you, and 2) If you care about FEEs, setup Auto-pay ASAP after you rent.

So so helpful. The place is spotless and many units and sizes available…read more Robert and the office staff were professional and welcoming and made moving my mother in law from North Carolina to New York, much easier. I highly recommend this Cubesmart location!

This is my first experience with renting a storage unit and I am so very happy and satisfied. The…read morefacility is immaculate. I could honestly eat off the floor. As a single woman, I always feel extremely safe - there is always a helpful staff member downstairs and the lighting it great. The I began renting in June and the temperature was always comfortable - it's now December and I've been warm and toasty. I think that the value for your hard-earned money is well worth it.

Jaqueline at the Tuckahoe Westy Self Storage was a fantastic help today with getting me into a…read morestorage unit in the bigger size that I needed. I had rented at another storage place on Central Park Ave that was cheaper but it was so dark and smelled like mold even though the building is new. I also once used the place across the street that was like a dungeon. Dreadful. The light and the air quality at this location is divine! It's like the Taj Mahal of storage. I will never park my belongings anywhere but here. I love this place! Thanks again Jaqueline for all of your help! Much appreciated.

This place is like every other storage place, lures you in with a cheap rate, then raises the rate…read moreevery few months, and on top of that, there's a whole bunch of surcharges. Who's heard of an energy surcharge? And why do I have to pay it? Who knows. Insurance - they charge an extra $12 insurance for "my protection" and will only take it off when I send my renters / house insurance. Why does it matter? If I don't have insurance I lost my stuff. If I have insurance and something happens, my insurance company will still handle the insurance, whether or not I showed you a copy of my insurance. My insurance on my personal items should not matter. It's just another way for them to charge extra fees and make it difficult for you to remove fees. If there's a way for them to rip you off, they will.

Amazing facility and staff! Highly recommend for any and all storage needs…read more Staff was so accommodating and the facility was cleanest one we've seen.

We signed up for a storage unit in October. Pleasant staff, lovely storage unit. There was a guy in…read morethere who had multiple units and we overheard him talking about how much the price had increased, which should have warned us off. Alas, they raise the rent every few months. Started out at $87 and in less than 7 months, they've raised it to $197. We're taking our business elsewhere. BUYER BEWARE!!!

I was the very first customer at the Hawthorne facility decades ago. I was there until a month…read moreago. Everything that was good had turned bad. By the way, their site adverises 562 5 star reviews, but you should read some of them. You won't see mine, I'm betting. It started with the every-three-months rent increases. If I'd stayed, I would be paying close to $7,000 a year for a 10x15 space with no electricity at a storage site where the front gate hasn't been reliably closed in over a year. The tenant over me decided to store two large bags of ice melt which liquified and dripped into my space causing hundreds of dollars of damage. Another tenant (same one?)) complained that the generator I used to keep batteries charged was leaving "smoke" in the climate controled area. That wasn't true, but I bought outdoor cable covers and moved the generator 30 feet away against the fence. A year later I get a call telling me that "corporate" didn't want anything "electrical" going on and that I couldn't use the generator. Note that I used a Furman industrial power surge protector (for trickle chargers...).Funny thing: at least two other renters used their generators at the same site. I needed to get tree sap off my wife's car and all my cleaning equipment was at Hawthorne. Site manager sees me and says "This isn't a car wash". He also related that another tenant had complained that I had washed a motorcycle there. Horrors! US Storage is at least the fourth owner and operator of this site, and they successfully drove me out. NIce work.

So, it was my first time renting a storage unit and before I got to Safeguard, I had called a few…read moreplaces. I visited Safeguard first since it was close to me. It was clean, organized, and Christine was the person I met when I got there. She was very nice and was very patient in helping me understand the process and what I like to call "Storage Lit" was a very pleasureable experience for me. I wound up getting a rental that day and it was super easy. I highly recommend this place and will save you the leg work... the others in the White Plains area are dingy, smelly, and are old so there is lots of dust and smelly carpets. This place cannot wven compare to the others! Ask for the deals they currently have. You get a nice break in the beginning but your contract will go to regular pricing once you have determined the package you get. You will be very happy here!

DON'T USE THESE STORAGE UNITS OR DO IT AT YOUR OWN RISK! Purchase the highest priced insurance…read morethey offer! I opted for the lowest insurance which garners you only $2,000 recovery if, in fact, you need it. Boy did I need it! That $2,000 didn't cover the bed I had to replace as my 'new bed stored there' was destroyed by rodents as was my three piece couch, the majority of my clothes, pillows, carpets, basically everything had to be tossed. I spent $300 plus a month FOR NOTHING, and management couldn't care less and would not right that wrong. The place is disgusting, in spite of how clean it looks. BUYER BE WARE!!!! Look at pictures I posted of the damage to my property on 6/2/2017. I am still reeling from it as I've been without a couch since. Awful service. Did not come through when needed, no reimbursement, absolutely nothing. No skin off their chins. DISGUSTING.

Bonnie was so friendly and helpful , she made it so the elevator was open and the moving guys could…read morebring our items up and down w/ out having to use the fob every time. That was a godsend. She also allowed me to hang out inside in the air conditioned office while the movers were working, as it was one of the hottest days so far. This place is very nice, and in a quiet area and right off the highway. It's easy to get to.

I just finished storing at Safeguard Self-Storage in Larchmont…read more The facility is well-kept and easy to access. The staff is helpful and personable. I would have stayed longer but I had to consolidate the items I was storing with other items at a different storage facility. If you are looking to store in the area. This is the place. If you are driving down Fifth avenue between New Rochelle and Larchmont, do yourself a favor and drive past Public Storage and store here instead. Public Storage on the same block is an unprofessional mess. Safeguard self-storage is by far a superior customer service and storage experience.

I moved here from another storage facility, and I could not be more pleased…read more I will give you my pro tips first: 1- Expect to spend about an hour doing the paperwork, getting the tour and having the rules and procedures explained, etc 2- you can bring your own padlock, but if you do not, you will need to pay $14 to get a lock for the facility. You cannot come back with your own padlock later. I pass 4 other storage facilities on the way to this unit. It is worth the trip. Manager Theo And everyone else inside the office and out are attentive and courteous. The place is immaculate, I have never seen such a pristine storage facility. The bathroom as well. Customer receives a unique code to access the facility. You drive your vehicle in, and park on the right (see video). There are large lifts that you can put your items onto; they bring them up to the floor that your unit is on (assuming it is not on the first floor). You can then take the stairs or the elevator to retrieve your items. Unlike my last place, where you had to wait and/or argue with other customers for use of a dolly, there seem to be enough for everyone, and you check them out in the office. I was driving a U-Haul, and they helped me get in and out, which is above and beyond in my book. All around a great experience. I would highly recommend, especially if you have been underwhelmed by other options in the area.

The service, quality and value is superb!…read more The facility is clean and the ease of driving in is a must. I HIGGLY RECOMMEND