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    CubeSmart Self Storage

    3.9 (8 reviews)
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    Updated 3 months ago

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    Safeguard Self Storage

    Safeguard Self Storage

    2.5
    (8 reviews)

    I rented a unit from this facility for close to two years. I paid on time every month and caused no…read moreissues. From time to time with no proper notice, the price of my unit would jump up tremendously. When I would call to inquire as to why, "that's just the way it worked there," I was told. The price became so high ($371 a month for a 10 X 10 unit) I had no choice but to leave - which cost me more unnecessary money. I had to rent a truck and hire movers to help move me to another storage facility, not too far from this one to get the same size unit for $169 a month - that's $200 less!!! You would think someone which a sound business mind would make sure their rates were competitive and that they would want to retain good tenants - but not here. Greed reigns over integrity and good business practices here. All to say I'm happily out of there but the BS has t stopped. As of recently my phone has been blowing up from a collection agency claiming that I owe this place money, when everything has been squared away and settled. My entire life I've maintained perfect credit and I'll be damned if this place of business that lacks basic integrity is going to screw that up for me over a false claim. I've tried to get ahold of management multiple times - have been told that 'Greg' would get back to me to address this issue and weeks later I'm still waiting for that call. I have no choice but to leave this feedback that I've been trying to refrain from doing but you have to skip this place. Trust me. Do yourself a favor and do not do business with this place!

    Do not put your belongings in this facility and do not buy insurance. If there's a hurricane and it…read moregets flooded the insurance will not cover it unless the whole building falls down. Hurricane ida ruin my things and nobody wants to be held accountable. A whole lot of bullish*t going back and forth with these people. They will not cover flooding, the insurance it's a third part vender and they don't cover anything.

    J & G Moving

    J & G Moving

    4.9
    (100 reviews)

    This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

    If you are looking for the best movers these are your guys. They came earlier then on time for my…read moremove. They are without a doubt moving ninjas. If I was in your position I wouldn't waste any more time looking further as this is the best it gets. They helped me so much and the two guys they sent were so nice. I can not say enough good things about them. They came with a multitude of supplies to ensure all my things were taken care of and the speed at which they moved was unmatched. I have a really large television and they managed to get it off the wall with ease. Lastly they have the best insurance and they sent me the COI that my building requested (luxury building)..I will be recommending them to all of my friends and family. In all honesty this was the best moving experience I ever had. I wouldn't have used any other company. If you don't contact them at least for an estimate you would be doing a dis-service to yourself.

    Pat's Moving & Storage

    Pat's Moving & Storage

    4.8
    (23 reviews)

    We worked with Pat's for a cross-country move from Michigan to New York. They were a recommended…read moremover listed by my employer, who has supposed to pay Pat directly, but when we kept running into issues with my org's business office, Pat proved time and again to be level-headed and reassuring. When I initially reached out, he asked me to take pictures of my things so he could estimate time and labor. I also created a spreadsheet, and shared a Google folder with images. His quote included everything listed, and was transparent, and the same price I paid at the end. When his crew arrived at my house in Michigan, and our house was in a state of disaster, they got us packed and moved in a matter of hours. Every single one of them was incredibly sweet, courteous, good-humored, and diligent. We packed most of the important/fragile/precious things, and they packed the big items and a bunch of random stuff we might have forgotten otherwise. Everything made it safe and sound, they parked in the area designated by my new apartment builder super, maneuvered the apartment like pros (cause they are!) and the entire move was made really simple and painless for us. Even when I was at my most stressed, Pat and his guys were the absolute best and bringing me down and just getting things done. I'd definitely recommend them. They were honest, hard working, and just a joy to work with, despite some challenging circumstances. Note: If you're moving long distance, they require a deposit in advance (to cover gas, lodging, materials, etc.) and don't accept credit card (or they didn't at the time I wrote this), so be sure to plan and get a bank check to him in advance. Pat's great at documentation and providing receipts, and will take care of you! He's also really good at communication (phone/text) despite his busy schedule.

    My business partner and I had to move from our office yesterday and Pat's Moving & Storage provided…read moreexcellent and efficient service. We received a quote a few days ago and there were no unexpected additional fees on moving day. Pat and his movers promptly arrived at our office at the scheduled time. The move was complete within 4.5 hours. Our items were handled with the utmost care. I highly recommend Pat's Moving & Storage. Thank you to Pat and his awesome team!!!

    Solidarity Movers

    Solidarity Movers

    4.9
    (243 reviews)

    I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

    Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

    CubeSmart Self Storage - selfstorage - Updated July 2026

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