BAIT & SWITCH - BEWARE OF INTRODUCTORY OFFERS! - Secure Self Storage is a beautiful facility, well-lit, heated, elevators, hand trucks, even vans you can use. That was the reason we chose to take advantage of the "introductory" offer to rent a 10x10 unit for $179, $10 less than the similar unit we'd been renting for years elsewhere. We moved all our stuff in, and then, to our horror, they RAISED THE RATE BY 60% IN ONE YEAR. We called to complain and they said that we were still under market rate and they had added expenses and were raising us. I countered that I was aware that things have gotten more expensive, our taxes have gone up, our electric bills have gone up, but NOT BY 60%. They were having none of it. So now we're trapped because it would cost us hundreds of dollars to move our stuff out. We're investigating with our councilmen as to whether there might be some regulatory laws because this is outrageous. Also, there is a senior discount of 5% which they neglected to tell us until I brought it up. So when you accept an introductory offer BEWARE. Somewhere in the pages of fine print there is something about we can raise the rates, but who would have dreamed that they would fleece us to this degree? read more