There are additional storage options in this area but I was lucky to find Westy's first, and it…read moregets a gold star! Every employee was courteous, professional, informed, and a PLEASURE to work with. The rates are very reasonable despite walking into what appears to be an upscale hotel! I couldn't believe how easy it was to establish an account and have my stuff moved into an immaculate storage room. And, as importantly, how easy and quick it was (very important on moving day) to complete the close-out paperwork after my movers had finished moving out! Kim Darien, CT

The entire facility is immaculate. They never raise the rates on you, so you aren't going to absorb…read moresneaky charges that'll make you have to use movers (again) to store your belongings. The staff are professional and Shawn was tremendously helpful with my move, which required a 10x20.

We had to use their services to rent a vehicle in order to make a move and the ease of being able…read moreto do everything online was great. My son took care of all the reservations and it was easy to get in and out. They would have gotten 5 stars if not for the unwelcoming attendant who assisted us when we were returning the vehicle. But overall the experience was pretty much easy to get in and out.

Tyrell & Myra were excellent, professional and sooooo knowledgeable! U-Haul better be paying them a…read moregenerous living wage because they freaking AMAZING! I rented a truck to move my goddaughter into storage since she's on college break. I ended up needing a storage unit at the end because the storage unit I rented (from a competitor) was a whole scam and was demolished. So Tyrell & Myra saved me again. The truck and storage unit were just what I needed. Truck return was easy. The facility is spotless and feels open thanks to the windows around the perimeter. The bathroom is huge and spotless (first time I've ever seen a clean U-Haul bathroom). Tyrell & Myra were handling calls, doing their duties and working the counter. They're the reason your customers use this location so I hope you treat them like the blessing they are to everyone!

Excellent facility and very good personnel. Terrel Walden…read morewas totally helpful and attentive to my needs and questions. I also got a tremendous price during the on-line promotion!

New, clean, friendly and professional. Terrell took excellent care of me and found the perfect…read morestorage unit for my needs. I had used the Stratford location 2 years ago, and Janet was excellent. That's why I chose to use this company again. But this new place is a bit closer to home and a lot cheaper right now. Highly recommend!

I was very disappointed with finding mold on a ot of my furniture when I picked it up. They said…read morethat they do not cover mold so beware that the Norwalk facility seems to have problem maintaining correct temp and dryness to prevent mold.

I can't believe this company still haven't refunded me for the unauthorized charge in my Cc it's…read morecompletely unacceptable, with the excuse of they haven't found the paper I signed before walking out of the facility!! They are completely unorganized, poorly trained, By the way this was an old review

I sold my property in Massachusetts and needed a storage unit for 9 months. Thanks to Mike and…read morePaul, my experience has been awesome. They are both so professional, polite and most helpful...not to mention, the personal touch of remembering my name. Recently, I needed to down size my unit and Mike was extremely knowledgeable in helping me decide on the unit size. This facility is very clean and safe. I will definitely recommend it to anyone looking for a storage. Thank you Mike and Paul...you are the BEST!

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

This place is the absolute best for storage in the New Haven/ Yale area! Reasonably priced,…read moreamazing and helpful staff, easy access, and very secure. We kept our things here for a year while we looked for a house and we never had trouble accessing the unit or getting help when needed. They have tons of handcarts to assist with moving and supplies if you need them. If I ever need storage in New Haven, this needs to be your first and only stop! As a bonus, the music in the storage area is great ... added a great ambiance while packing and unpacking!

Mouse infestation and they tried to charge me for something that this infestation destroyed, that I…read morewould've otherwise had someone come pick up to purchase. They claimed I left it in my storage unit (which wasn't true), and charged me for another month. The manager is nice, but this was unacceptable.

My family of 5 just moved from San Diego CA to Monroe CT and had an wonderful experience with…read moreMurphy Moving. As you can imagine, moving across the country with 3 little kids is already stressful as it is, but they made the moving part much easier on us. I worked with Geraldine for the initial virtual walkthrough to get an estimate of the costs. She was amazing. They have a local moving company in San Diego that they work with. On moving day, the movers came and picked up our stuff and put them into 4 wooded crate containers. We opted for the crate containers because we needed to put our stuff in storage while we shopped for a house in CT. They drove our stuff out to Newtown, CT where they put our items in storage. From the on, I worked with Kyla on billing and let her know when we were ready to have our items delivered to the new house (about 2-3 months later). We paid for a portion of the bill upon pickup of our items and then the remainder upon delivery. We also paid a monthly fee for few months of storage. The overall communication with the company has excellent. The movers on both sides were great. Roberto, our lead delivery person (2 guys) that delivered our items were great as well. They were quick and asked to make sure where things should go. Absolutely recommend for local and long distance moves! They made it much easier to move cross country!

Great moving co. They were very careful with my furniture and worked quickly. There price is very…read morefair and their was no damage to any of my items! Went way above and beyond with our move!! I would definitely recommend them!

Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them