Janet the manager has always been good but my frustration has grown with the bay doors never…read morefunctioning as they should. They are only open during office hours which is no good for someone like me who typically goes to my unit after work. You still have access to the regular door but this makes several more unnecessary steps. The district team lead who called to address the issue offered nothing in terms of resolution. I asked her who does she report to which she refused to answer and she hung up the phone on me. Very RUDE!!!! Wouldn't recommend; look elsewhere!!!

Customer service was excellent. The facility was clean and well lit. Wide variety of sizes…read moreavailable to choose from.

Hello, I'm so glad to have this platform to share my thoughts and feelings about Stratford Self…read moreStorage and Theresa who has guided me through renting my 2 units. Selecting the correct sizes that I need was difficult on my own so I am extremely grateful for Theresa's patience and understanding. Theresa is incredibly helpful and friendly, making the entire process of renting a storage unit so smooth and easy. Theresa truly went above and beyond to guide me through this journey. And, so pleased that I chose Self Storage and none of their competitor's. Another huge reason why I am pleased with my choice is the cleanliness of the facility. It is so important when storing personal belongings to know that my items are stored in a secure & clean facility. Thank you Self Storage of Stratford & Theresa

From the owner: Self Storage of Stratford, located in Stratford, CT, has the highest quality storage at the best…read morerates in the area. If you can find a better price on a comparable unit, we will match it. Our dedicated staff will help you every step of the way, while our amenities ensure you get everything you might need. We have a wide selection of standard and climate controlled spaces to provide a storage solution specific to you.

Should actually be 1/2 star rating. Horrible customer service, No local management on site and DO…read moreNOT return texts or calls. Main office has been going thru remolding for months now. Gate has been inoperable for the last 2 weeks. It very frustrating when no one respond to your inquiry's. There a note taped to the window that says "Call or Text". After numerous calls and texts, I finally got thru and promises were made and no action or response. Not a way to do business, Had to finally called corporate to help out and do local managements job. Local management needs to step up your game. Simple fix, Just do your job... A two plus year customer and now gone.... Left with a bad experience.

I have stored our sold household belongings at Life Storage for 4 years. The facility is immaculate…read moreand the staff is always helpful. Thank you for keeping our stuff safe!

After hiring a moving company a couple years before, I knew what I liked and did not like. I had…read morerequested a quote from Collegian when I last moved in 2016. However, I went with another company, that quoted me a flat hourly rate. I thought a 3-man move would be quick and efficient, at only $150/hour, guess-timating about $500. However, those movers were not, in fact, efficient (mainly due to back-office/poor dispatching issues, since it was the end of the day). With Collegian, I dialed the phone number and reached a person. I didn't get re-routed to a local office. I spoke with an actual, local employee. I told him about the size of the job and what items I needed to move. I requested an early move time, which they put in my request. I immediately received an email confirmation with a link to my account details on the website. A couple days before the move, they confirmed via email, acknowledging my morning move-in request would be granted. I was given an arrival window of 8-10:30 am. At 8:30 am, I received a call that the crew was on its way. They added another man (from a two to three-man crew), which increased the price an extra $25/hour. I figured that the move would have gotten completed faster. By 9:15, the crew arrived and got started. It wasn't a huge move, just furniture. It took an hour to get everything in the truck and wrapped up. Once they got to the new location, it only took an hour to unload the truck and move everything in. Nothing was damaged. The crew (led by Rick) was professional, respectful, and efficient with their time. By 11:45, we were completing the paperwork to close out the job. The only snag was the final tally of the job cost. I was quoted around $4-500, but was billed for $750. It seemed high, so I double checked it and called the office the following Monday. George acknowledged the error and agreed to get me in touch with the bookkeeper. Erin, the accountant, got back to me with an invoice stating the amount I overpaid and promised to send a check to reimburse me for the over payment. THIS is how you run a business and merit a 5-star review; meeting expectations and correcting discrepancies in a timely fashion. Thank you, Collegian. I will turn to you first the next time I have to move (hopefully not anytime soon). **I previously reviewed All My Sons for a 2016 move. Check that out for comparison.

Were late. As in a day late. Didn't care about my stuff. Were in a hurry the entire time.read more

I have moved several times in my life and have never had such a great moving experience as I did…read morewith Desrosiers. The crew was exceptional. They worked non-stop and were extremely efficient, polite and courteous. I was out of my old house and into my new address in one day which was quite an accomplishment. I would highly recommend Desrosiers. Linda W.

I just moved for the first time in 25 years. I cannot express how much I love Keith and his crew…read more Each mover was absolutely incredible...professional, careful, willing to help with anything and everything. They brought my stress level way down during a very emotional and exhausting time. I am a Realtor in CT and will be recommending them to everyone. The best of the best!! Thank you guys! D. Donohue

Kim and the staff is excellent! have rented on and off with them for years and have never been…read moredisappointed. Highly recommend!

Terrible place! My car was parked down from my unit and it wasn't far enough to the left for an…read moreemployee's who called the police!! An awful experience. Don't rent from the Milford Cubesmart. The Branford Cubesmart is much more customer friendly, no flashing lights and sirens there.

Frank Diaz with Meyer is an absolute pleasure to work with. He is incredibly kind, hardworking, and…read moreprofessional. Everything was done quickly, efficiently, and with great care. Frank made the entire process seamless and stress-free--he's fast, reliable, and truly easy to do business with. I couldn't recommend him more highly!

Thank you to Troy and Tim for the BEST move ever. They moved us from Ct to NC and were amazing on…read moreboth ends. There was another packer in Ct that was also super professional. Linda was also amazing and handled all our concerns. Thank you William B Meyer and Bill H for your extremely professional handling of the move!! Best, Patti and John Sent from my iPhone