Look somewhere else. The place has a smell, it's so outdated and creepy. The lights turn on so…read moredelayed you're walking in the dark. I booked a unit online, tried to stop by the office 4pm on a Thursday and no one was there which was surprising. I own a business so have a few units around CT. I mainly use public storage and I have always had great experiences. I wandered around this place for an hour. I never got sent a map. There is no map posted or signs to navigate the unit number rational which seems to random. I literally could not find the unit number. I went to all entrances, all elevators all floors. I called the number in the office and left a message as I left frustrated that I wanted to cancel my reservation. The property manager was just short with me immediately snapping at me. I got refunded my deposit or whatever but they cannot refund a $30 admin fee. Which is outrageous because there was no admin it was all a computer email/ txts. There was no actual person on site or on the phone who could help me. The guy was obviously frustrated I get it but no reason to take it out on a customer.... He was making very unprofessional comments that were just completely unnecessary. Bottom line, skip this place go to the 30 other newer cleaner storage places in the area. The property manager mentioned he also works at the Bridgeport location which is interesting because I always see staff on site and each time they have gone above and beyond to help. I have never had an issue with staff there and certainly never had the attitude I received here.

Great space, clean. Carts were always available. Easy access. Highly recommend. Good value for the…read moresize

I am lazy so I just picked a name I knew. I ended up paying 10x as much as I should have and if it…read morewasn't for the almost monthly price increases, I might have been a happily overcharged customer for years! Luckily I tried to contact customer service for an explanation for this month's increase and was told by the chatbot that they are only open until 6pm PST. It was noon PST at the time and when I tried again, I realized it is just always closed. So I called the phone number which gives you 2 options. Pay your bill or hang up. No way to get a person. Fed up, I went to an alternative and am now paying 10 times less!! Thank you Public Storage for being so terrible. You are going to save me so much money!

Very disappointing experience. Public Storage renewed my unit at $180/month, while my friend pays…read moreonly $90 for the exact same space. When I contacted customer service, they ended the chat while I was still asking questions. I also asked multiple times if the lock fee was a deposit--they told me not to worry and promised a refund, which never happened. The year before, I shared a unit with friends and rats destroyed 70% of our belongings. Everything was covered in droppings or chewed. After a year of complaints, all they gave us was one free month. Poor service, dishonest communication, and serious cleanliness issues. Avoid this place.

I love the renovation, facility is a lot cleaner than a few months ago. Very friendly staff, and…read moresuch a welcoming environment. I like the new kiosk set up. The other system in the kiosk was kind of confusing to use, the new set up is much more clearer and works fast to make payments, although the staff always seems to be around to help.

Place is a dump with awful security. Rates keep going up and quality keeps going down. They…read moredon't even have a security gate in the loading area anymore.

We had to use their services to rent a vehicle in order to make a move and the ease of being able…read moreto do everything online was great. My son took care of all the reservations and it was easy to get in and out. They would have gotten 5 stars if not for the unwelcoming attendant who assisted us when we were returning the vehicle. But overall the experience was pretty much easy to get in and out.

Tyrell & Myra were excellent, professional and sooooo knowledgeable! U-Haul better be paying them a…read moregenerous living wage because they freaking AMAZING! I rented a truck to move my goddaughter into storage since she's on college break. I ended up needing a storage unit at the end because the storage unit I rented (from a competitor) was a whole scam and was demolished. So Tyrell & Myra saved me again. The truck and storage unit were just what I needed. Truck return was easy. The facility is spotless and feels open thanks to the windows around the perimeter. The bathroom is huge and spotless (first time I've ever seen a clean U-Haul bathroom). Tyrell & Myra were handling calls, doing their duties and working the counter. They're the reason your customers use this location so I hope you treat them like the blessing they are to everyone!

We've stored everything from machines to paper files with Wilton Storage through the years…read more Excellent facility with no restrictions on access. Michelle is always a cell phone call away, very helpful and reliable. Highly recommended!

From the owner: Our storage facility is accessible 24/7/365. It's climate controlled and we have many ground floor…read moreunits. By appointment only, available to meet you when it's convenient for you.

Hello, I'm so glad to have this platform to share my thoughts and feelings about Stratford Self…read moreStorage and Theresa who has guided me through renting my 2 units. Selecting the correct sizes that I need was difficult on my own so I am extremely grateful for Theresa's patience and understanding. Theresa is incredibly helpful and friendly, making the entire process of renting a storage unit so smooth and easy. Theresa truly went above and beyond to guide me through this journey. And, so pleased that I chose Self Storage and none of their competitor's. Another huge reason why I am pleased with my choice is the cleanliness of the facility. It is so important when storing personal belongings to know that my items are stored in a secure & clean facility. Thank you Self Storage of Stratford & Theresa

From the owner: Self Storage of Stratford, located in Stratford, CT, has the highest quality storage at the best…read morerates in the area. If you can find a better price on a comparable unit, we will match it. Our dedicated staff will help you every step of the way, while our amenities ensure you get everything you might need. We have a wide selection of standard and climate controlled spaces to provide a storage solution specific to you.