We have used Westy storage in Fairfield for many years John…read more& Lyndi are the office people and very helpful and always friendly. The facility is always immaculate and the bathrooms are the cleanest I have ever seen! Highly recommend Westy storage.

Absolutely the best. Very prominent location in Fairfield. Building feels like a 5* hotel, roomy,…read moreimmaculate. Easy check in process with very pleasant and welcoming check in person. He even stayed late when mover was still bringing items after closing time. Easy process for mover to get to loading area, enter building, get large carts to wheel to storage unit. Comfortable and very attractive waiting area for unit renter to sit. Storage units easy to get to. Many on main floor, others require using an elevator. Well-designed with metal walls, tall doors to allow big furniture to be wheeled in, high ceilings to provide extra space. Good lighting, heated, well worth the price for all these amenities. Rest rooms clean and well-equipped, well-located. Alice K. for Kings Highway Westy

Nice facility…read more Really enjoyed and appreciated the professionalism and friendliness of Analia and Jerrod (?). Showed me a couple of options. I like the 10x20 unit that we rented. Convenient access to a loading entrance. Good carts for lugging things. Overall a very positive experience. I will strongly recommend that people check out Public Storage in Fairfield.

Look somewhere else. The place has a smell, it's so outdated and creepy. The lights turn on so…read moredelayed you're walking in the dark. I booked a unit online, tried to stop by the office 4pm on a Thursday and no one was there which was surprising. I own a business so have a few units around CT. I mainly use public storage and I have always had great experiences. I wandered around this place for an hour. I never got sent a map. There is no map posted or signs to navigate the unit number rational which seems to random. I literally could not find the unit number. I went to all entrances, all elevators all floors. I called the number in the office and left a message as I left frustrated that I wanted to cancel my reservation. The property manager was just short with me immediately snapping at me. I got refunded my deposit or whatever but they cannot refund a $30 admin fee. Which is outrageous because there was no admin it was all a computer email/ txts. There was no actual person on site or on the phone who could help me. The guy was obviously frustrated I get it but no reason to take it out on a customer.... He was making very unprofessional comments that were just completely unnecessary. Bottom line, skip this place go to the 30 other newer cleaner storage places in the area. The property manager mentioned he also works at the Bridgeport location which is interesting because I always see staff on site and each time they have gone above and beyond to help. I have never had an issue with staff there and certainly never had the attitude I received here.

I am lazy so I just picked a name I knew. I ended up paying 10x as much as I should have and if it…read morewasn't for the almost monthly price increases, I might have been a happily overcharged customer for years! Luckily I tried to contact customer service for an explanation for this month's increase and was told by the chatbot that they are only open until 6pm PST. It was noon PST at the time and when I tried again, I realized it is just always closed. So I called the phone number which gives you 2 options. Pay your bill or hang up. No way to get a person. Fed up, I went to an alternative and am now paying 10 times less!! Thank you Public Storage for being so terrible. You are going to save me so much money!

Very disappointing experience. Public Storage renewed my unit at $180/month, while my friend pays…read moreonly $90 for the exact same space. When I contacted customer service, they ended the chat while I was still asking questions. I also asked multiple times if the lock fee was a deposit--they told me not to worry and promised a refund, which never happened. The year before, I shared a unit with friends and rats destroyed 70% of our belongings. Everything was covered in droppings or chewed. After a year of complaints, all they gave us was one free month. Poor service, dishonest communication, and serious cleanliness issues. Avoid this place.

I have moved several times in my life and have never had such a great moving experience as I did…read morewith Desrosiers. The crew was exceptional. They worked non-stop and were extremely efficient, polite and courteous. I was out of my old house and into my new address in one day which was quite an accomplishment. I would highly recommend Desrosiers. Linda W.

I just moved for the first time in 25 years. I cannot express how much I love Keith and his crew…read more Each mover was absolutely incredible...professional, careful, willing to help with anything and everything. They brought my stress level way down during a very emotional and exhausting time. I am a Realtor in CT and will be recommending them to everyone. The best of the best!! Thank you guys! D. Donohue

We had to use their services to rent a vehicle in order to make a move and the ease of being able…read moreto do everything online was great. My son took care of all the reservations and it was easy to get in and out. They would have gotten 5 stars if not for the unwelcoming attendant who assisted us when we were returning the vehicle. But overall the experience was pretty much easy to get in and out.

Tyrell & Myra were excellent, professional and sooooo knowledgeable! U-Haul better be paying them a…read moregenerous living wage because they freaking AMAZING! I rented a truck to move my goddaughter into storage since she's on college break. I ended up needing a storage unit at the end because the storage unit I rented (from a competitor) was a whole scam and was demolished. So Tyrell & Myra saved me again. The truck and storage unit were just what I needed. Truck return was easy. The facility is spotless and feels open thanks to the windows around the perimeter. The bathroom is huge and spotless (first time I've ever seen a clean U-Haul bathroom). Tyrell & Myra were handling calls, doing their duties and working the counter. They're the reason your customers use this location so I hope you treat them like the blessing they are to everyone!