I am lazy so I just picked a name I knew. I ended up paying 10x as much as I should have and if it…read morewasn't for the almost monthly price increases, I might have been a happily overcharged customer for years! Luckily I tried to contact customer service for an explanation for this month's increase and was told by the chatbot that they are only open until 6pm PST. It was noon PST at the time and when I tried again, I realized it is just always closed. So I called the phone number which gives you 2 options. Pay your bill or hang up. No way to get a person. Fed up, I went to an alternative and am now paying 10 times less!! Thank you Public Storage for being so terrible. You are going to save me so much money!

Very disappointing experience. Public Storage renewed my unit at $180/month, while my friend pays…read moreonly $90 for the exact same space. When I contacted customer service, they ended the chat while I was still asking questions. I also asked multiple times if the lock fee was a deposit--they told me not to worry and promised a refund, which never happened. The year before, I shared a unit with friends and rats destroyed 70% of our belongings. Everything was covered in droppings or chewed. After a year of complaints, all they gave us was one free month. Poor service, dishonest communication, and serious cleanliness issues. Avoid this place.

Absolutely the best. Very prominent location in Fairfield. Building feels like a 5* hotel, roomy,…read moreimmaculate. Easy check in process with very pleasant and welcoming check in person. He even stayed late when mover was still bringing items after closing time. Easy process for mover to get to loading area, enter building, get large carts to wheel to storage unit. Comfortable and very attractive waiting area for unit renter to sit. Storage units easy to get to. Many on main floor, others require using an elevator. Well-designed with metal walls, tall doors to allow big furniture to be wheeled in, high ceilings to provide extra space. Good lighting, heated, well worth the price for all these amenities. Rest rooms clean and well-equipped, well-located. Alice K. for Kings Highway Westy

John at the Kings Highway location has been a friendly and helpful part of my very happy 3 years at…read moreWesty Self Storage! In fact everyone who works there gives us excellent customer service. The facility is super clean and it is conveniently located. I've had many storage units here over the years. I've referred Westy's to many of my friends. The best there is!!

I love the renovation, facility is a lot cleaner than a few months ago. Very friendly staff, and…read moresuch a welcoming environment. I like the new kiosk set up. The other system in the kiosk was kind of confusing to use, the new set up is much more clearer and works fast to make payments, although the staff always seems to be around to help.

Place is a dump with awful security. Rates keep going up and quality keeps going down. They…read moredon't even have a security gate in the loading area anymore.

We had to use their services to rent a vehicle in order to make a move and the ease of being able…read moreto do everything online was great. My son took care of all the reservations and it was easy to get in and out. They would have gotten 5 stars if not for the unwelcoming attendant who assisted us when we were returning the vehicle. But overall the experience was pretty much easy to get in and out.

Tyrell & Myra were excellent, professional and sooooo knowledgeable! U-Haul better be paying them a…read moregenerous living wage because they freaking AMAZING! I rented a truck to move my goddaughter into storage since she's on college break. I ended up needing a storage unit at the end because the storage unit I rented (from a competitor) was a whole scam and was demolished. So Tyrell & Myra saved me again. The truck and storage unit were just what I needed. Truck return was easy. The facility is spotless and feels open thanks to the windows around the perimeter. The bathroom is huge and spotless (first time I've ever seen a clean U-Haul bathroom). Tyrell & Myra were handling calls, doing their duties and working the counter. They're the reason your customers use this location so I hope you treat them like the blessing they are to everyone!

Uhaul has become the worst company to ever try to deal with. The customer service is non existent…read more There online reservation system flat out lies to you. I tried to rent a truck at a local location. They took the reservation only to call me and tell me the truck could only be picked up 40 miles away. I looked up the location and the rating of that sight made me puke. I call and refused to pick up the truck there and they canceled the reservation and told me I could pick up a truck 90 miles away. I called management to complain and they only thing the manger cared about was if I read the disclaimer on the website as if they wanted to make sure I could not sue them. I will never try to rent from Uhaul. No service, no quality.

A nightmare of an experience. My storage units changed overnight; I was directed to the wrong…read moreloading bay; I couldn't find or access my storage units; my swipe card didn't work; no one competent would help me; all of this while I was paying movers to sit in 90+ degree weather. A disaster. I couldn't be more dissatisfied. I called HQ, only to be told to talk to the general manager of the Bridgeport facility. Useless. If there were zero or negative stars, I'd lodge them.

So I went to this location to get a van for my moving and the customer service ladies. We're really…read morerude and mean all they care about is how they going to charge your card and whatever you do,if you don't fill the gas, if you don't clean the van, that I was gonna charge you like they are so spectacular About charging you, OK so I managed to get through the checking in and all that on the paperwork And then I was outside trying to move the van. I have to call the lady to ask her a few question because it's my first time actually using their service and she was all rude and mean telling me how she is not responsible for teaching me how to drive how rude I am never using this company again, I just heard About The Home Depot van rental, next time I'm definitely using Home Depot. They were rude and mean.!! And on top of that I was charged twice with no explanation. These people are horrible. They take your money for no reason and they are rude!

I rented a pick up truck with a four wheel trailer.Went to pick up and the tire light was on.left…read morerear needed fifteen pounds of air.They took care of that.Go to drive away maintenance needed light is on.had to go 250 into mountain of New Hampshire to pick up a car.Driverside sunvisor wasd snapped off,then when parking truck keyless remote not working had to lock/unlock manually.No big deal.Car is inm middle of nowhere go to tie down car to the trailer and one rear holddown strap was broke in half.Had to temporary repair with part of strap from another strap that I had.managed to make it home informed U Haul rep of the problem and he starts screaming(LITERALLY)at me and says TIE DOWN COULD NOT HAVE BEEN BROKEN WHEN PICKED UP.Then they have the nerve to charge my card 72.00 for a new tie down.I have used U haul many times and it has always been a good experiance.This time was horrible.

Hello, I'm so glad to have this platform to share my thoughts and feelings about Stratford Self…read moreStorage and Theresa who has guided me through renting my 2 units. Selecting the correct sizes that I need was difficult on my own so I am extremely grateful for Theresa's patience and understanding. Theresa is incredibly helpful and friendly, making the entire process of renting a storage unit so smooth and easy. Theresa truly went above and beyond to guide me through this journey. And, so pleased that I chose Self Storage and none of their competitor's. Another huge reason why I am pleased with my choice is the cleanliness of the facility. It is so important when storing personal belongings to know that my items are stored in a secure & clean facility. Thank you Self Storage of Stratford & Theresa

From the owner: Self Storage of Stratford, located in Stratford, CT, has the highest quality storage at the best…read morerates in the area. If you can find a better price on a comparable unit, we will match it. Our dedicated staff will help you every step of the way, while our amenities ensure you get everything you might need. We have a wide selection of standard and climate controlled spaces to provide a storage solution specific to you.