This place is like every other storage place, lures you in with a cheap rate, then raises the rate…read moreevery few months, and on top of that, there's a whole bunch of surcharges. Who's heard of an energy surcharge? And why do I have to pay it? Who knows. Insurance - they charge an extra $12 insurance for "my protection" and will only take it off when I send my renters / house insurance. Why does it matter? If I don't have insurance I lost my stuff. If I have insurance and something happens, my insurance company will still handle the insurance, whether or not I showed you a copy of my insurance. My insurance on my personal items should not matter. It's just another way for them to charge extra fees and make it difficult for you to remove fees. If there's a way for them to rip you off, they will.

Amazing facility and staff! Highly recommend for any and all storage needs…read more Staff was so accommodating and the facility was cleanest one we've seen.

We have used Westy storage in Fairfield for many years John…read more& Lyndi are the office people and very helpful and always friendly. The facility is always immaculate and the bathrooms are the cleanest I have ever seen! Highly recommend Westy storage.

Absolutely the best. Very prominent location in Fairfield. Building feels like a 5* hotel, roomy,…read moreimmaculate. Easy check in process with very pleasant and welcoming check in person. He even stayed late when mover was still bringing items after closing time. Easy process for mover to get to loading area, enter building, get large carts to wheel to storage unit. Comfortable and very attractive waiting area for unit renter to sit. Storage units easy to get to. Many on main floor, others require using an elevator. Well-designed with metal walls, tall doors to allow big furniture to be wheeled in, high ceilings to provide extra space. Good lighting, heated, well worth the price for all these amenities. Rest rooms clean and well-equipped, well-located. Alice K. for Kings Highway Westy

Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them

I am lazy so I just picked a name I knew. I ended up paying 10x as much as I should have and if it…read morewasn't for the almost monthly price increases, I might have been a happily overcharged customer for years! Luckily I tried to contact customer service for an explanation for this month's increase and was told by the chatbot that they are only open until 6pm PST. It was noon PST at the time and when I tried again, I realized it is just always closed. So I called the phone number which gives you 2 options. Pay your bill or hang up. No way to get a person. Fed up, I went to an alternative and am now paying 10 times less!! Thank you Public Storage for being so terrible. You are going to save me so much money!

Very disappointing experience. Public Storage renewed my unit at $180/month, while my friend pays…read moreonly $90 for the exact same space. When I contacted customer service, they ended the chat while I was still asking questions. I also asked multiple times if the lock fee was a deposit--they told me not to worry and promised a refund, which never happened. The year before, I shared a unit with friends and rats destroyed 70% of our belongings. Everything was covered in droppings or chewed. After a year of complaints, all they gave us was one free month. Poor service, dishonest communication, and serious cleanliness issues. Avoid this place.

Awesome place, units are clean, easy access and great rates! Would definitely use again.read more

The staff at Sunshine Storage is fantastic! They are always so helpful with my space and the…read moreequipment there makes things a breeze. I wish other storage locations would make things like this easy.

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

At first this facility was great! But then I noticed an increase every 6 months, no warning, they…read morelured me in with a terrific rate, then bumped me up until I couldn't afford it!! I asked the employee why, she said " now they can get a better price for your unit, and they are trying to force you out, it's supply and demand"..well if that isn't the epitome of greed! Very disappointed!!

This place is the absolute best for storage in the New Haven/ Yale area! Reasonably priced,…read moreamazing and helpful staff, easy access, and very secure. We kept our things here for a year while we looked for a house and we never had trouble accessing the unit or getting help when needed. They have tons of handcarts to assist with moving and supplies if you need them. If I ever need storage in New Haven, this needs to be your first and only stop! As a bonus, the music in the storage area is great ... added a great ambiance while packing and unpacking!

Mouse infestation and they tried to charge me for something that this infestation destroyed, that I…read morewould've otherwise had someone come pick up to purchase. They claimed I left it in my storage unit (which wasn't true), and charged me for another month. The manager is nice, but this was unacceptable.

My family of 5 just moved from San Diego CA to Monroe CT and had an wonderful experience with…read moreMurphy Moving. As you can imagine, moving across the country with 3 little kids is already stressful as it is, but they made the moving part much easier on us. I worked with Geraldine for the initial virtual walkthrough to get an estimate of the costs. She was amazing. They have a local moving company in San Diego that they work with. On moving day, the movers came and picked up our stuff and put them into 4 wooded crate containers. We opted for the crate containers because we needed to put our stuff in storage while we shopped for a house in CT. They drove our stuff out to Newtown, CT where they put our items in storage. From the on, I worked with Kyla on billing and let her know when we were ready to have our items delivered to the new house (about 2-3 months later). We paid for a portion of the bill upon pickup of our items and then the remainder upon delivery. We also paid a monthly fee for few months of storage. The overall communication with the company has excellent. The movers on both sides were great. Roberto, our lead delivery person (2 guys) that delivered our items were great as well. They were quick and asked to make sure where things should go. Absolutely recommend for local and long distance moves! They made it much easier to move cross country!

Great moving co. They were very careful with my furniture and worked quickly. There price is very…read morefair and their was no damage to any of my items! Went way above and beyond with our move!! I would definitely recommend them!