Clean and secure facility. Ray is very helpful and quick to rectify issues. Has multiple security…read moremeasures in place and is never crowded. My only complaints would be the billing on the first of the month, I try to rearrange my bills so they are not due on that date and my rate also increased and overlooked the small post card and never received an email. I would have definitely liked more notice and the ability to budget for the increase. I dont think the price increase was unfair or unreasonable but was significant to me, sort of makes me wonder how often rate increases will happen. This is obv more of a company wide thing vs customer service, which the facility itself and management has been helpful. ²

GOOD NEWS. I wrote a review earlier this week in response…read moreto a problem with Global Self Storage of Clinton CT. To update that complaint I must say without a doubt the people in charge of that business definitely listen and monitor the content I received a call from a person who represents Global in a high management position. He was extremely interested in this problem, and in all truth he and I rectified the issue and I am very happy to report we came to an amicable solution that allows me to continue our business as before. The facility is clean, secure and well managed, and now very affordable.

Tessa was great to deal with & was very knowledgable. Made leasing a storage unit very easy.read more

From the owner: Residents and entrepreneurs in Clinton, Connecticut, seeking out self storage have found the right…read morechoice with MJM Self Storage of Clinton. Along with renting storage in various sizes, you can choose from heated or standard storage. Search selections on our website today.

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

Worst move and worst customer service ever. Salesperson didn't ask enough questions about items…read morebeing moved. They said they would.pack items and when they arrived to pack up items I was informed that it would cost more. So I agreed to pay. The person in charge was rude and ignorant and just blaming me for all the items. The company put the items into storage and I was charged for that, that was fine. Then it came time to have items moved to new location. The man in the office wasn't professional at all telling me the dates and times he could move the items. Not really accommodating me. Then he was rude about the fact I had to arrange funds before the move. Then the items arrived to be moved into storage unit and home. Well pictures were broken, a folk art piece broken, china cabinet damaged on bottom, then come to find out pieces left behind because they decided to put some pieces into another part of there warehouse. No idea why, he gave excuse that the warehouse manager wasn't there to help sort. So I asked to have those pieces delivered, yet again he told me when he was going to do it. I was to be thankful he wasn't charging me for storage. So in the time that passed lost a tv, a new bbq still in box, hardware for putting a bed together, a very large painting, smaller painting done on driftwood, then I was given a tv not even mine. So again I asked him for my things. He said that now I have to file a insurance claim. He was to send out the forms, that was on march 17, 2021. Still no forms, then he said he mails forms every two weeks. Weird business practice. So I started unpacking items. Pieces missing on crystal decanters, crystal bowl broken, a pair of victorian cases damaged. That was only.in three boxes much more to unpack. These people don't care about your items and are just rude and ignorant. I think the man in charge should be fired and if he is the family man running this business should be shut down permanently. Never never never do business with these people I paid over $3000.00 for a move from ct to rhode island.

I cannot recommend these movers. The salesperson did not ask enough questions to find out how much…read morethere was to move; was in a hurry on the phone. After the move, no one mentioned the following: a hi-riser bed was dis-assembled to move and not re-assembled after, just left with parts scattered on the floor; significant scratch on piano bench; plug for floor lamp missing making it unusable; a carton was left in the basement and not moved; other minor scratches and smudges.

Very friendly service and clean units. The people working at Stonewall are informative and happy…read moreto show the various units available. Easy to do business with.

From the owner: Beautiful brand new facility located on scenic Oregon Road in Cutchogue. All our units are ground…read morelevel!! Besides self storage, we offer Unit2Go portable storage, UPS shipping and Penske truck rentals. We are truly one stop shopping!

Very professional and personable could not have asked for a better experience. Good communication…read moreby the office and the movers to let us know each step of the move. Jay and his guys could have not been more helpful during the actual move. Great guys.

Will consider editing this once move is hopefully completed tomorrow. I will be using a different…read moremoving company to get my stuff out of their storage unit. There is no self storage option by the way which Yelp seems not to know. 1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. 2. I've moved multiple times with my same set of furniture and items and these were the slowest movers I've had by far. 3. They want to charge me $265 to "transport" my items from their warehouse in West Haven... onto the loading dock of their warehouse in West Haven. So basically $265 to be able to get my things back and have nothing to do with them ever again.

Staff was very helpful with booking my unit 2 go to be delivered. The delivery guy was on time and…read morewas friendly. Had plenty of room for my belongings.

If I could give zero or negative stars I would have. For the love of god DO NOT USE THIS COMPANY…read more They were recommended by serv pro who is doing the rehab work on my house. I was told that "we use them all the time and they're great." I didn't want it to be on the driveway for fear of damaging since they will be sliding it off and they only have a huge truck to deliver it on. 16,000 lbs will definitely make an indent on a on a brand new driveway. So today is the day when the work starts. Units 2 go said they could be here no earlier than Tuesday between 11-4. At 10am the serv pro representative calls and receives an estimate that they will be there around 2pm. 4pm rolls around no one has come. We have all the stuff for the storage unit out on the driveway waiting for this company to come. I call the guy Tom and he said we are getting the unit from riverhead and then will be out to you. They hadn't even picked up the unit yet to deliver it. They FINALLY get to my house at 5:30pm and that's where the real fun starts. The driver comes over and asks where we want it. I tell him we are planning to put it on they lawn (common practice for people who don't want it on their driveway). I tell him where our cesspool is (it can't go over that for fear of collapsing it) and show him a space that is plenty big enough for it. He gets a bit snippy and asks why it's not going on the driveway. He then says he's not sure about the spot on the grass cause he's afraid of getting stuck. I tell him it's mostly tree roots in that area and it should be fine, but if he tries and doesn't feel comfortable maybe we can figure something else out. His response is that he simply walks away without saying anything to me and I get very frustrated. I go inside to see the amazing crew that was doing the demolition on the house to ask one of them to talk to him as I'm annoyed and he seems to not be responding well to me. I have gotten attitudes like this before because I'm a woman, and I wasn't willing to put up with it after an already long day. One gentleman goes over and reports back that he is calling his boss. The next thing I see is this guy turning the truck around. The new direction he was facing matches my suggestion about how he should back into the area. The crew and I thought that he was getting ready to try so they start moving their vans out of the way, but HE JUST KEEPS DRIVING!!! Leaving us with a driveway full of stuff and NEVER SAYING ANYTHING TO US. I've driven large vehicles and have trailered a number of large trailers before and this was not a difficult situation. Apparently he is not only a misogynist, but a terrible driver as well. I called Tom, the worthless guy that answers the phone. If he's the owner, he is one gem I hope I never encounter again. He said his driver didn't want to do it and that he didn't care that I was left stranded in the dark at 6pm when the legitimate businesses that I could have called were already closed. What an absolute piece of garbage. If he had even just gotten there at the timeframe he indicated to both me and the rep from servpro, I would not be this furious. But I am so disgusted with the completely incompetent staff, the awful customer service, and the unacceptable service that they provided even before the terrible driver drove off. I called 1-800-pack-rat and it was a seamless delivery. They even have better equipment AND provide a guarantee that they won't damage the driveway. They cared about the experience, were MUCH more professional, AND came through in LESS THAN 14 hours with the delivery! AMAZING! PLEASE do yourself a favor and STAY FAR AWAY from this terrible company!