1. Route 80 Self Storage

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North Branford, CT

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Route 80 Self Storage

3.0 (2 reviews)
Open • Open 24 hours

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3 years ago

Very friendly staff. Clean units, conveniently located. Reasonable pricing. Highly recommend!

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11 years ago

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U-Haul

U-Haul

(6 reviews)

This U-Haul location is clean, well run, and staffed with friendly and knowledgeable people. Garren…read morethe manager is a prime example of a dying breed of professionals truly committed to customer service. I purchased a trailer hitch for my car online through U-Haul to save some time and money. Due to several back orders these parts had a significant lead time. I called to cancel my order in favor of an install at my local U-Haul location. Unfortunately, the parts arrived at my home anyway. I arranged an install time and location and found out the install itself would cost more than if I had just had the parts purchased and installed at a physical location. Garren took this into his own hands, worked directly with me and made a solution for me we could both agree on. My car had a stubborn area of frame that needed to be rethreaded. He went above and beyond for me and helped me out. He singlehandedly repaired my relationship with U-Haul and helped me with a safe and reliable installation. If you have moving, trailer, rental, or storage needs...look no further as you can rest assured you will have friendly, professional and timely assistance at this location!

Not the best experience, but not the worst either. Went to pick up a trailer for moving down the…read morestreet. The trailer itself was nice, no issues with it and attached and worked perfectly. Had some issues returning it, but nothing severe. First was when dropping it off, the worker didn't ask for any names for the reservation and had to go back in after putting the trailer away. Secondly, worker had me put the trailer away at their parking area, which wasn't how it was done in the other locations and took me a bit; signs also indicated to drop trailer off at drop off lane. Overall decent experience and would come back if I need to move.

Budget Truck Rental

Budget Truck Rental

(2 reviews)

This place will try to con you out of money. I wish I could give it lower than one star…read more In January 2012 I rented a truck from them. I filled the gas tank and returned it. When I filled the tank it showed stopped at the tank. I tried several times and it stopped so the tank was full. The gas gauge however, showed that it was only 3/4. This was either a defect with the truck or a known scam they run. When I returned it I left a note stating that I filled it and the pump topped off yet it showed low. Then I get a call from a woman named Janet, who was completely rude. She claimed she bought thirty dollars in gas and charged me that thirty plus a penalty for not filling it. The woman raised her voice and tried to belittle me, then she hung up and would not take a call from me after that, like a child running away, extremely unprofessional. Even if it needed a quarter of a tank, that is NOT thirty dollars worth of gas. Horrible business demeanor. When I called to complain to the main office, the supervisor sighed when I told her, as if she had to deal with the same situation from the same person in the past. She apologized profusely and refunded me my money. I would rather pay more for a truck than ever rent from this place again.

After confirming our reservation over a week in advance, we received word on the morning of pick up…read morethat they were unable to accommodate our 10 ft truck request. While they offered a 16 ft truck with no charge, it was at a great inconvenience to us, as we were not looking to deal with (and had no need for) a truck of that size for a move to Boston. Upon pick up we were assured that the truck was fully functioning and had received regular matience, however once we got on the road it came to our attention that the right break light and blinker did not work. Of course we could not get a hold of the office at this point, as they had closed and would not open before our move the following morning. Incredibly disappointed. Nothing but added stress during an already stressful time. Look elsewhere!!!

Route 80 Self Storage - selfstorage - Updated October 2026

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