I want to thank Carla and Bob who have been exceptional in customer service at Self Storage of…read moreBranford. They are kind, professional, helpful and accommodating. And the storage is clean and very well kept. I highly recommend this company. They are excellent and I give them 10 's. Thank you all!

From the owner: Self Storage of Branford is a state-of-the-art self storage facility in every way. We have…read moreacclaimed service, offer affordable storage unit pricing, top-notch security at our storage facility and much, much more. Stop by today for business and personal storage solutions. We look forward to meeting you!

Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them

This place is the absolute best for storage in the New Haven/ Yale area! Reasonably priced,…read moreamazing and helpful staff, easy access, and very secure. We kept our things here for a year while we looked for a house and we never had trouble accessing the unit or getting help when needed. They have tons of handcarts to assist with moving and supplies if you need them. If I ever need storage in New Haven, this needs to be your first and only stop! As a bonus, the music in the storage area is great ... added a great ambiance while packing and unpacking!

Mouse infestation and they tried to charge me for something that this infestation destroyed, that I…read morewould've otherwise had someone come pick up to purchase. They claimed I left it in my storage unit (which wasn't true), and charged me for another month. The manager is nice, but this was unacceptable.

Milano Self-Storage is a well oiled machine. Staff is always efficient, friendly, and on-point…read moreregarding all interactions. Storage facilities are additionally well kept. Thanks to the whole team and Jan in particular. Well done!

I have rented self-storage spaces several times in the past. I have learned to value a place that…read moreis affordable and accessible 24/7 all year long. It is important to know that my stored items are safe and secure, and the facility is dry. Milano self-storage meets all of these criteria. Jan, in the main office, is helpful and patient. Paying online is great. I have nothing but praise for Milano.

This is the worst storage experience I have ever had. I have decided to leave this facility and to…read morefile a complaint with consumer affairs. I just paid a bill for $697.00 for a storage unit of 10 x25. The orignal move in rate was approximately $299. 4 years ago. Their late fee policy is 20% or $20. "whichever is higher," so $104.00 for paying my storage 17 days late. Wow. Then the real kicker: The storage went up $67.00 per month to $520.00. (They actually have the audacity to state 35% discount on the bill) I called the store manager and advised of the multitude of people all over the internet complaining about these business practices. I am moving out and I am filing a Complaint with Connecticut Consumer Affairs and with the BBB.

UPDATED JUNE 2022: The elimination of the courtesy moving truck, a significant jump (40%) in rental…read morefees, and the departure of an excellent site manager (Bianca Ortiz) leads me to believe there is a new owner. I can no longer recommend this CUBESMART location.

Our family has been doing business with Aldrich Storage for at least the last 6-7 years. The owner,…read moreKurt Aldrich, is frequently around checking on the property. He's personable and one of the most down-to-earth people to work with - which is rare these days. Their rates are lower than other competitors and rental terms are more flexible. The facility is routinely maintained and feels safe. Kurt also genuinely cares about the people who rent his units. During an especially hot summer, he checked in on our family over several days, bringing us water to help us stay comfortable. The owner is easy to reach by phone and consistently returns calls promptly, making communication reliable and stress-free. I would highly recommend Aldrich Storage.

I rarely need to access my storage unit, so I'm not familiar w/ the process for that. But I do…read moreknow the owner is also lenient & works with people on disability / financial assistance who require additional days from the due date (which is the 1st) to cash storage payments. Usually 2-3 days leniency. The facility is clean & free from an abundance of traffic coming in/out. I've had my belongings stored w/ Aldrich Storage since 2013 and am overall pleased w/ the service.

My husband and I have used RCB for nearly a decade for our self storage needs! It all began when my…read morefather who was local passed away and I had to clean out his condo unit. I just need an extra place to store his things and we have utilized the unit for multiple moves to and from Brooklyn and New York City and now we have landed back on the short line of Connecticut.... The team at RCB has always been so friendly and helpful. They are very quick to respond and honestly some of the nicest people I've ever done business with. Are things have always been clean dry and kept secured I could not ask for more! The access is extremely easy to navigate well. Also feeling safe with the camera systems that are installed.... We highly recommend RCB!

I have been a customer for 3 years and I found Rob very easy to work with . The location is great…read moreand easily accessible as are the units I highly recommend this business

The Lock up came into my life during a big move and relocation out of New York city. Their garage…read moreunits are 24 hour access and pristine. I was in two 25' garages for over a year. Ken at the Branford location is a hospitable as they come. The second stage of my Lock up experience was the step down from a complete house...a 7"X10"x9" unit that held all the little leftover bits and pieces. Again a beautiful indoor facility air conditioned, carpeted - good lighting - 14 hour access. I can whole heartedly recommend the Lock-up on North Main in Branford, CT prices are very competitive, direct billing is easy and the customer support is really comforting in times of stress. We are lucky to have it so conveniently in Branford.

Moved me out of state so they picked up one day and delivered the next day. Booking was very easy -…read morecould do it all online and via email though when I did call I was able to speak to a human. They were on time. The price was very reasonable ESPECIALLY compared to the non local Companies that my job recommended that would have taken days to deliver my stuff. The guys worked hard and none of my stuff was broken or lost. They strapped my pictures and fragile Boxes in the truck and shrink wrapped my furniture.

I was excited about using this company but it was a very incomplete move. It seemed like they had a…read moreschedule to keep because they loaded things up quickly but they sealed up their truck as I noticed things not taken. It ended up that quite a few things were left that I had to end up moving myself the rest of that weekend. Very disappointed in this experience.

My husband and I spent the entire day looking at various storage facilities in the area and ended…read moreup choosing Public Storage in Brandord for a few reasons: 1. The service was fantastic! When we walked in we were immediately greeted by Renae who was at the front desk. We explained what we were looking for and she gave us all the details, pricing and available unit options. She was extremely knowledgeable and answered every single one of our questions without even batting an eyelash! 2. The unit was very clean when we were given a tour of it. The price for a 10x20 unit was the best one in the area especially with the $1 move in special. The location of the facility is convenient to the highway and has easy access in and out. Renae was great explaining about the locks and the security of the premises. She helped us figure out if everything we needed to store would be able to fit in the unit. 3. The paperwork and lease agreement was a fast and easy process! Again Renae was wonderful in explaining every section of the contract, including the insurance options before we signed. We are very happy with our decision to use Public Storage in Branford, prices were very similar for other facilities in the area but it was because of the exceptional service we recieved that sealed the deal for us!

Excellent news service and walking thru signing up process -- very good price on unit-- good…read moresecurity for storage area