This whole storage situation has sucked. I started out at I believe $130 for a 10x25 and it went up to $400 a month and that's just a lot but I went in and the manager on site was able to transfer me to a smaller unit that hopefully stays at the price given. not much clarification besides "sign the iPad" hopefully I can get my stuff down to Florida and be done with this whole storage fiasco. It's hard to give a 5star review when you're dealing with the most and asked to give a 5 star after bad management and attitudes could be better all around. Over all I'd give this entire experience 5/10 read more

Trying to figure out why my 10x15 has creeped up in price to almost $400 per month ($15 insurance add on included) while an indoor 10x15 is listed for sale for about $250. Feels like you sign up for one price and it continues to increase until. You move units. read more

Public Storage - Almost $400 for a 10x15 indoor unit. - Self Storage Near Me - Northglenn, Colorado

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Jess, was courteous, conscientious, and knowledgeable. She suggested to look at the storage units, prior, to making a decision,, to make sure it was the right fit. Also, she suggested using the insurance company, that provides special benefits and is reasonable priced. The Storage Units are immaculate and the drive way between units are generous, for large trucks, to maneuver, easily. Definitely, would recommend this storage facility. read more

The WORST EVER!! We have been there for over 3.5 years and they will not work with us at all. Customer service is a JOKE! They say they are going to do something and they don't and when you call back they is no indication regarding the conversation. PLEASE BE AWARE OF THE COMPANY. We see if they post this! Happy hunting! read more

Signed up online. Got a follow up call from Michelle at Northglenn location to answer any questions and setup move in date. Finished signing up online and was able to open gate and go direct to storage unit. Jess was there after I locked up to adjust some paperwork. Place seems clean and safe. read more

Jess was very helpful. I wasn't sure what I needed to do and she walked me through and walked me to my storage unit. She showed me what to do and even pointed out the bathroom. She was great! read more

Jenn was very nice and helpful in getting me informed on my unit. Very awesome.

Great service.. I keep coming back to the same public storage location, because the service is the best and I feel comfortable...

My experience was great! It was super fast to get a storage. I did everything online, super easy. The prices are very good. And its no contract or commitment. Highly recommend. I've been renting storage for the past 5 years and still am till this day. Highly recommend. Very clean as well. read more

Flew in from Phoenix to get 50 years of memorabilia from my unit. Packed everything uip and felt rushed because PS just did away with their proration. It's 10-31-17 and I have just a couple hours to get my stuff out. We rushed up the street to a u-haul and the chick behind the counter said... I don't know how to do the paperwork. So, we had to get busy finding another location. On the way we hit heavy traffic and were gone for over an hour. What should have taken 10-15 minutes ended up talking valuable time as the sun is sitting. On our arrival everything was gone. My entire life in boxes was gone. My unit was in the back of the facility. Of course PS says no cameras coverage on your unit. I filed a police report. PS gave the officer all the people that entered while we were gone. My entire life memories wiped out. No chance of making a claim because we left some items outside the unit. I'm very sad that all my Marine Corps stuff is gone. Some of that stuff I've had since 1980. So why didn't we put all the boxes back in the unit before getting the truck. Well it's simple. I just didn't want to pay November's rent because I had to come back on 11-1-17. Also, I wanted to get on the road that night. If PS still prorated I would had made another choice. After spending a couple thousand over two years, the last thing you want is to pay $106 for one days storage. The flight, boxes,tape,paper,truck back to Phoenix plus hotel was already over a thousand dollars. I'm not blaming PT for my stuff vanishing in thin air. But it does seem suspious that a unit that's hidden in the back with no clear vantage point was ripped of in such a short amount of time. The wired part of the story was they left me a calling card. A 5 in Kachina doll. I looked up the meaning of the doll while on standby at DIA. It's meaning was destruction. Was this a death threat? Or, just a coward stealing my life's memories. Message to coward. You better hope I don't figure out your identity. If I do, you'll be picking up Sig buts in a orange jump suit off the I-25.I already have a good idea who you are. read more

Public Storage - Go to Ripoffreports.com and enter the report below. - Self Storage Near Me - Northglenn, Colorado

The interior light by my unit was burnt 4 months, from May to September 2018. I reported the problem 4 different times, to 4 different people. I finally made a complaint with the district manager, who didn't fix it. I had a large interior unit for climate control, controlled access & lighting. I had to wear a headlamp to see inside my unit. R There were 4 different people at the front desk this summer & fall. I've never seen such a large turnover and had storage here 4 years. I moved out and got a unit closer to me for a much better price. read more

Make sure you read all of the fine print. When you get a free month offer, it includes a $21.60 admin fee (at least on the unit we rented) that they'll bill you. When you walk out of there and are clear that you've paid all that you owe until Feb 1st, it makes you awfully mad when your husband is trying to access the unit and can't get in!!! I didn't look at their emails because I was told I didn't have a payment until Feb. 1st. They did remove the $35-ish dollar late fee which is good because it keep my head from actually exploding. When you're preparing for a move, you don't need extra things to worry about. Be careful when it comes to your storage space so you don't become a casualty of suspect business practices. Hopefully this is last time we need to use a storage unit! read more

Didn't have any problems. The new person Public Storage hired was very helpful and did everything she could to provide good customer service. read more

My storage started at $140, each year they raise the price. Now it's at $210 a month. Fucking trash! Especially during these times of a pandemic. They have the nerve to continue raise prices. Fuck Public Storage and the owners that make these decisions. Price gouging assholes. read more

The price for a 10x10 was a bit high from the "get go" but I didn't complain. After a year, the price jump up another $25.00 per month. That's robbery since they have ZERO reason to raise the rates by that much. The jump will take place in a month. I'll be out of there before they have a chance to pick my pocket. read more

I had a unit here for 3 months. The third month my payment didn't go through because my debit card information had been compromised and my bank shut it off. I didn't know it happened for several days after and called immediatelt when I found out. I called the company multiple times and left messages that were never returned. I ended up having someone else make the payment. I didn't know they had assessed a $50 late charge until I received my card and was paying my mother back. I left another message that was never returned and when I went in person, the manager was completely unsympathetic. "It is not our fault your identity was stolen." I wasn't asking for a free month or anything. Just to refund the fee. read more

Went to sign for a climate controlled unit, quoted 10 by 10, inside climate controlled unit. When we arrived they changed the price based on the type of door, which is not a selection online or a determination made by the client. They would not honor their original quote and had none of the other door type units available. To be clear the size of unit, location of unit and climate controlled were the same. They wanted 11 a month extra and did not offer any compensation for their own mistakes. read more

this location and company is by far one of the most unorganized, careless business out there. DO NOT USE a checking account as they have a difficult time accepting them, you will receive a confirmation email but they will say it did not go through 6 days later and charge you late fees. Pam and other office workers do not have a knowledge of the company and are very unorganized as she couldn't find simple customer paper work. Jeff the district manager is a prick and is careless to how his company does customer service. He is extremely rude and talked to me like I was an employee of his. My suggestion would be to find a better company to store your valuables with as this company CAN NOT be trusted. read more

At first it seems good on the surface. Pam the property manager was kind and pleasant. However, soon after moving only 3 items in - 2 days before Christmas. It was late evening, no one was around given the holiday. An old lock I had wasn't working with the keys I had for it, so I ended up leaving the unit unlocked (yes I'm aware) to return the next morning as soon as i could. Unexpected occurrences came about and wasn't able to make it to storage. Received a late call from Pam Christmas Eve saying she put a lock on my unit and stated that there were 2 items in there. I called back only to receive the business messaging system. Returned Xmas morning to find a lock on my unit that I was unable to open and no one around. Returned the day after xmas and was able to have my unit unlocked only to find that 1 item had been taken - a very expensive pair of boots I received from my parents for xmas. I immediately told the person who was working the from desk (not Pam). She informed me that she would let Pam know and Pam would review the security cameras. Pam was to be in the next day and would call me ASAP. I had never received a call from her regarding my stolen items. The remaining of this review is speculation and my own educated opinion. Pam, a female, was the last person to see my unit and the items in my unit - given the holiday, and the noticeable lack of people the 3 straight days I was there, it would be an acceptable conclusion that only Pam had seen my unit...not to mention who is wondering around the building checking every unit that doesn't have a lock on it...only Pam - because that's her job. Continuing with my accusation: Pam a female, took a pair of $275 women's boots, but neglected to take a $250 sleeping bag. Though this is speculation, and my own opinionated accusation based not he evidence I personally have and saw - I still would never suggest anyone purchase a unit from the PS on Huron St in Broomfield, CO. A horrible and very expensive experience! I would give a 0 Star if I could. read more

I've been renting a unit from here for 14 months now and just rented another as we prepare to move. It is a clean, safe and secure facility. On three occasions we had to cancel our debit card due to fraud (not related to Public Storage), and Donice was always very helpful in notifying me in time so that I did not accrue any late charges. Bob and Donice are both very friendly and have worked hard to ensure that I got the size unit I needed. read more

Awesome service!! Nicole was very knowledgeable and helpful answered all my questions and had me squared away in no time. I will definitely refer family and friends to this location! read more

Absolutely horrendous experience. The key here is that they don't pro-rate months, so if you're late by even a day, you get billed for an entire extra month. When they can force you to be late moving out, they will do so every time. I had to be out by 7/5 to avoid being charged an extra month. Unfortunately, on June 25th or so, I lost my entire key chain, so I didn't have the key to unlock my unit. I called and asked what could be done. The woman who works there told me the owner would be by on Saturday 7/2 to cut off my old lock and I would then have until 7/5 to remove my things. Now, I was promised over and over that this would be done in time to avoid paying the next month, and guess what? The owner didn't show up that saturday to cut off my lock. Wondering why? Because he knew he would get an extra 160$ out of me by simply letting it go for an extra couple of days. This business is dishonest, greedy, and does not care one bit about its customers. I highly, highly recommend the CubeSmart located literally right up the street. This owner is a money grubber who will screw you in any and every way he can! read more