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    Public Storage

    4.0 (13 reviews)
    Open 6:00 am - 9:00 pm

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    7 months ago

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    3 years ago

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    3 years ago

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    2 years ago

    Both sally and nick were very helpful as well as knowledgeable. The building is very clean and well lit.

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    3 years ago

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    3 years ago

    Very clean, good customer service, easy to use with the app and text message reminders

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    4 years ago

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    Review Highlights - Public Storage

    Everything was done on the app or phone and Julie was awesome reached out to make sure everything went smooth.

    Mentioned in 5 reviews

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    Public Storage

    Public Storage

    (36 reviews)

    The staff is incredibly helpful! Working with David as I navigated renting a much smaller unit was…read moreso easy! He showed me the different sizes to help me decide. He then helped choose a space close to my existing unit for a MUCH easier move. He helped me save money, was encouraging in my goal to really downsize, and came by my locker each day I was cleaning out to say a quick hello, and offer encouragement on what was a very large, and long overdue on my part, sorting through of my things. Thanks many times over to David! I know the size of the new space is a much better fit for my needs - a great value! More for me to do to split things out between my daughters, but a MUCH more manageable task now. I am a very happy customer!​

    BEWARE AT ALL COST! DON'T EVER USE THIS COMPANY, MY STORY WILL BE HEARD…read more 1. December 7th,2023, I informed the staff of mice feces on my car and on my property in unit 0082 and was provided four small poison mouse food to just throw into the unit 0082. There was no urgency or care on their part to inform an exterminator even though I requested one. 2. December 9th, 2023, Property manager David was unaware of the situation because the staff didn't inform him. He informed me that he would contact an exterminator and call me so I can open my unit(s) so the exterminator can enter it. I found out that wasn't the normal protocol that was supposed to happen as you will see below. 3. The property manager in addition told me not to worry because if there is no food in the units they will die. That must be the most ridiculous statement I have ever heard. 4. December 11th, 2023, Property manager David informs me that I must change the lock with a key access and one spare key to be provided to him to allow the exterminator in. 5. December 14th, 2023, a key was dropped off to the property manager to have access to Unit 0082 and I requested an update of when the exterminator was going to come out. I was informed by David he had placed a ticket request with the district/regional manager, and I quote "there was nothing else I could do". 6. December 14th, 2023, I called customer service 1-800-688-8057 only to find out that in truth the property manager David never placed any request to the district/regional manager. Customer service told me they would escalate the situation but couldn't inform me when the situation would be addressed. 7. December 15th. 2023 I called customer service again asking for the regional manager to call me and when would the exterminator be out to resolve the problem. 8. December 17th. 2023, I had to go to unit 0082 and install by own mouse traps a total of ten with bait. Order of rodent feces and urine is unbearable to breathe. See Amazon order on page three with copy of order placed. 9. December 18th, 2023, the district/regional manager Scott McBrian left me a message that he was informed by customer service of a complaint. Keep in mind he received no information from anyone on the property of the rodent issue. 10. December 19th, 2023, I spoke with the district/regional manager Scott McBrian at around 6am and basically, he informed me they sent out a pest control company on December 18th called Terminix and that mouse traps were set up. 11. December 19th, 2023, I visited unit 0082 and discovered that there were no mousetraps from any pest control company that I could visually see. Photos were taken and only mine are there. In addition, I could hear rodents moving around my property. 12. December 19th, 2023, I called customer service again and they said their computer systems only says that a pest control came out. It doesn't specify if they only did an inspection or if they did any work by setting up mouse traps. 13. December 21st, 2023, Spoke to Terminix and their customer Service department informed me that if they go to a commercial/business site that some type of rodent control trap would have been left. Further lies by Public Storage. Visited the units and the smell alone is unbearable and there are rodent feces all over my property. 14. December 23rd, 2023, Due to the lack of support from Public Storage I was forced to remove my property that was undamaged and store it in an indoor storage facility. Damaged property was left in the unit, and I made the district/regional manager aware I wasn't removing it due to the lack of effort on their part. 15. December 23rd, 2023, Photos below shows that there were rodents in the unit 0082/0083 since I caught one in unit 0082 and I could hear them running around in the units next to mine. Photos below show rodent urine, feces, and property that was chewed up and destroyed due to a lack of effort from the merchant Public Storage. 16. The financial impact to me that day was being forced to rent a moving van from U-Haul A DAY BEFORE Christmas eve, a day before flying out for the holidays, fuel and move into a storage unit that would cost me monthly more money.

    BUTTERFIELD Rd RV STORAGE

    BUTTERFIELD Rd RV STORAGE

    (1 review)

    This owner (steve) and the manager (ryan) who runs it are a bunch of con artists and scammers…read more Please be on the lookout for them as they continue to open other similar businesses. They call themselves a company but will not do the right thing. Close the business without contacting me and my vehicle was towed to an impound yard and had to pay a substantial amount of money to get it out with tons of damage to my vehicle. They also had people living on property when in their contracts said that it was not allowed. Stay clear and don't want anyone to be con.

    From the owner: Butterfield Road RV & Boat Outside Storage is a recreational vehicle storage center serving…read moreChicago, IL. If you are looking for a secure and affordable place to store your boat, trailer or RV, our facilities may be just what you need. Conveniently located in Naperville, IL off Butterfield Road, we are accessible to you 24 hours a day-365 days a year. Our facility is secure, offering 24-hour electronic gate access and chain link secure site. Equipped with an automatic electronic coded gate with 7 foot fencing around the entire perimeter, we provide a high security storage solution. Our independently owned and operated facility is available on a month-to-month basis at a competitive rate. With our easy in, easy out large diagonal parking spots and our dust-controlled lot, you will be able to maneuver your vehicle smoothly and safely. Our facilities are ideal for storing: ATVs, Boats, Equipment, Horse trailers, Pop-up campers, RVs, Snowmobiles, Wave runners. Our staff is dedicated to mak

    Public Storage - selfstorage - Updated May 2026

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