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    Public Storage

    3.7 (52 reviews)
    Open 9:30 am - 6:00 pm

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    Move out confirmation
    Darshana S.

    I moved out of my unit on Nov 7 and closed out the unit online on the same day, removed all my belongings and took my lock with me. I checked the office to let them know I was moving out and the office was locked. I waited 30mins and left since no one returned. I left California and moved to Nevada and been here ever since. I had already paid till the end of Nov, but saw a email for rent payment on Dec 1. Called public storage and explained the whole scenario, they said seems like someone put a lock on my unit and accessed my unit on 27th Nov. it wasn't me and I haven't shared my access code with anyone. I have been going back and forth on this and Public storage claimed that their District Manager will reach out. No one reached out reg this but the collections called me 2 days ago. I have made 10 calls and left 6 voicemails to public storage with 0 response and no path forward. it's been really frustrating. I did everything on my end and now getting penalized for something that's not on me. I followed the checklist that public storage said I could do move out online and have a confirmation. Now I'm not sure who locked the unit or who accessed it after me but it's not fair to report this to my credit score or try to collect $$ from me for a service that I haven't used. Also the lack of response and the way public storage runs their business is absolutely shit. I'm infuriated that you are holding me accountable for this. I'm really tired of calling a dead end phone number so called the public storage dispute number - 866-912-1793 and reaching the voicemail of Cathaleen and Margaret when they don't have the decency to call back and respond to queries. Now since I live in Nevada the collections closed my account and won't let me pay for the damn thing as well. Fuck you public storage for your lack of accountability and response in this scenario.

    Line of people trapped inside because lazy and unresponsive management...

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    9 months ago

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    6 years ago

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    3 years ago

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    3 years ago

    Excelente customer service and very kind, thanks to sunil the office clerk to make everything more esier.

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    12 years ago

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    9 years ago

    The customer service was so great! Cathy is amazing! She made everything so easy! I highly recommend!

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    11 years ago

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    13 years ago

    Great customer service. I've rented here for 3 years and am still going. Never had any problems. Even my friend and aunt now rent here too.

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    12 years ago

    Kristina is such a professional. Assited me with my questions and lead me in the right direction.

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    Page 1 of 2

    Ask the Community - Public Storage

    Review Highlights - Public Storage

    Cathy took the time to show me several sites and even offered to make certain adjustments to find me the perfect spot.

    Mentioned in 14 reviews

    Read more highlights

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    Nobody likes being clowned or played. People work hard for their money. Something in my gut tried…read moreto warn me, I knew it was a scam, something told me. You are offered a reasonable rate, you move in, then BOOM! Your rate goes up 54%. it went from $180 to $277 in only 3 months. They are aware they are causing emotional harm and unnecessary stress on their customers, but they don't care at all. Our entire system is failing when these companies can manipulate the fair market value of storage unit rentals, thereby price-gouging everyone. It is very clear they are using software that raises rates, violating anti-trust laws, destroying a free market that harms the consumer. I thought I met a friend, but he wasn't; he is just another employee working for a company that cares nothing about people and only cares about enriching itself. I remember hearing him say that rates are going up again and he can get $325 for my unit. There needs to be laws passed that rein in these facilities, a rent cap, a cap on rent hikes. They should not be allowed to raise the rent every 3 months or every year. If rent is paid leave the consumer alone. Strict rules and heavy penalties, and fines need to happen. Or the harming of consumers continue.

    Watch out they raise rents constantly…read more Went from a $75 per month unit, to $150 and now $175 WITHIN ONE YEAR. The low rates are just a scam to get you to move in Building and units are old and not worth the cost

    Store Inside - Store Inside Team

    Store Inside

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    We absolutely love Sarah and the entire team at Store Inside! Storing our RV here has been one of…read morethe best decisions we've made. From day one, everyone at Store Inside has been friendly, professional, and genuinely supportive. The facility itself is stunning--more like a premium garage for RVs and fine vehicles than your typical storage lot. Keeping our RV indoors has made a huge difference, especially with the increasingly harsh UV rays, strong winds, and intense winter storms in the area. It's helped preserve the exterior and overall condition of our RV so much better than outdoor options. What truly sets Store Inside apart is the thoughtful care and seamless service. Whether it's after-hours access with a lockbox, monthly tire rotations to keep everything balanced, or assistance coordinating mobile service like solar panel upgrades--we've felt completely supported every step of the way. On more than one occasion, the team has helped move our RV to the front for service, coordinated vendor access, and made sure everything was returned safely back to storage. We use our RV which isn't even one of the many higher end Class A's that fill their garage, regularly throughout the year, and knowing it's in such good hands gives us real peace of mind. Thank you, Store Inside, for going above and beyond. We're so grateful for the quality, care, and convenience you provide.

    Excellent service! Very well set up facility, clean, organized and efficient. Every time I have to…read morepick up or drop off a vehicle, the calls get answered right away and I am informed of pick up or drop off times which are always convenient for me. Have not used after hours service yet but the process was clearly explained and seems very easy. Highly recommended!

    Public Storage - selfstorage - Updated May 2026

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