I have been storing stuff here for the past few months, and very happy with Saf Keep Milpitas. The facility is very clean. They have drive up units and also interior and upstairs units which are cheaper. For the upstairs units, they have carts/dollies on site (free to use) and a large elevator. Every storage unit has an alarm. You need to enter a code to unlock the gate from where you can drive in, and this disables the alarm to your storage unit. When you leave, you unlock this gate again to exit, and that arms the alarm again. There are lots of cameras all around, which makes this place more secure. Renting a storage unit is easy, you can do it online or do it in person (only takes 10 minutes). I was not sure what size I would need, so I called them and they were kind enough to hold a unit for me without any obligation to rent. The staff is friendly and helpful, and the front office sells packing/moving supplies and locks. You get to spin a wheel at move-in and win a prize. read more

Excellent storage facility, I've used them twice now. Very friendly staff and secure given that someone was always on-site 24/7. The units are easy to access and it took only 30 minutes for the movers to load everything into the truck. read more

Saf Keep Storage - Storage unit access - Self Storage Near Me - Milpitas, California

Title: Property well maintained. Friendly staff. Expensive. Pro: Well maintained property. Staff is friendly and always helpful Con: I was with them for 7 years. Rate just kept rising to unaffordable levels. I could have stayed with them if they didn't raise my rates by so much and so often. Well, that forced me to clean up my storage and exit... not necessarily a bad thing. read more

Placed an online rental. Easy to use website. Got a message from Ben about coming in to get a gate code. Super fast process. When I arrived Ben greeted me and explained to me the whole rental process and answered some questions I had. Ben was awesome. Polite and professional. And when I went to check out the unit. There was a welcome letter. And the place was super clean. I'm impressed!! Thank you!! read more

Saf Keep - Milpitas' rating, reviews and especially their online promotions for certain units, is what drew me to inquire with them. I sent an email this past Mon 9/18 and after about 20 min received a call from Katie, which I missed due to my phone being on silent at work. In her voicemail she was very friendly & extremely informative. I've been swamped all week so I forgot to return her call. The following day, the Manager, Scott called as well. Once again, missed the call. I visited the location yesterday and Scott was there. Very friendly as well, accommodating, informative and answered all my questions & concerns promptly and with utmost confidence. I reserved a unit and the process was much faster than I had anticipated. The facility was very clean and secure surveillance. I have been in customer service for many years and therefore, am very critical when it comes to service I receive. I was very impressed and pleased with response time, knowledge and the ease and comfort of interacting with the staff. Thanks again Scott & Katie!! read more

I am a first-time customer at Saf Keep Storage, I am very happy with my decision! The staff is AMAZING! Beattie, Andrew and Patricia are all very professional, knowledgeable, and patient in helping me pick the right size for my needs. Andrew showed me several spaces which helped me even more. Beattie did not put any pressure at all, he advised me to take my time and to give them a call when I am ready which is what I did. Patricia was very patient with all the paper work when I returned. Kudos to all of you guys!!! read more

I have used Saf Keep twice in the past between 2006 and 2008. I had great experiences here in the past with both the quality of the facility and the staff, so when I found myself needing storage again I didn't hesitate to call them. Well, things (management I think) have changed in 2011! I looked up their rates online and found the unit size I needed was $86 a month, so I called to see if one was available. I spoke to a woman named Gloria who unintentionally did everything she could do to steer me away from using them. First she gave me the run around about whether the size I wanted was available then tried to hurry me up with the "I have two other people interested in renting this unit" line. I gave her my number and she said she would call later that day if no one showed up - NO call! Even after my iffy conversation with Gloria, I went over the next morning to see about renting the unit and, lucky me, Gloria was working. She remembered our call from the previous day and proceeded to tell me that the size I wanted wasn't available - then paused and did some checking and found one. Felt like the whole thing was a little staged and she was trying to make me think she was going above and beyond just for me - didn't work! So now, I'm ready to fill out the paperwork. I get started while she is helping other customers. When she gets back to me but before I sign the dotted line, I want to confirm the price with her. She goes on about insurance and my "option" to get insurance through them. I politely tell her that I have insurance and that I would be happy to give them a copy of the declaration page to waive the $9 a month extra charge. She tells me she "thinks" they will reimburse the $9 a month fee after I bring in my insurance. I press her for a definite answer BEFORE I sign and she had to call the manager to find out. Bottom line from them - even if I have my own insurance, I would still have to pay the $9 extra a month for theirs. The whole process felt like a scam and I left without the renting the unit. Although, this place is in the best location for me, I refuse to use a place I feel isn't being above board with me. I found a unit at a different place where I got honest, straight forward answers to all my questions the first time I asked. read more

GROSS! the first day i went there with a couple friends and my 10 year old nephew to help me move. I went up first and my friends followed after they loaded more of my boxes onto a cart. they were looking for me and found an open door with a sheet hanging from the top as a drape so they called my name and looked inside. Inside, there were two middle aged people having sex. It bothered me because i had my young cousin with me and would have not wanted him to see that. is it a storage unit or a whore house???I reported it to the staff. I went there again recently and what do you know, the same door was open with the same sheet. not cool. In an argument with the staff i mentioned that i reported this and nothing was done, they said they already knew about it (wtf?). i called again and they said they would be evicted, not reassuring since i was told this previously. I plan on moving my stuff out asap especially because they were unwilling to compensate in anyway. Such a hassle, disgusting and very unprofessional read more

I just want to thank everyone who works at this facility. Ben Javier the maintenance crew and management. You guys are absolutely the best Storage facility I have ever had the pleasure of doing business with. They are so friendly helpful respectful and on top of that the facility is very well kept. No infestation of any kind. Again thank you guys you are appreciated our family wishes you a very merry Christmas and a happy happy new year read more

We looked at several storage facilities in the area. There was a noticeable difference at saf keep - it is super clean and the staff are very friendly and helpful. we purchased a lock and supplies and were informed that there is a truck available for moving. we are glad we went with saf keep Milpitas. read more

Super nice management, and overall a great facility! Used it a few months and we liked how it was always really clean, and staff was available to answer any questions we had. Easy to access as well. Not sure why, but I had this idea that storage places are crude and probably a creepily eerily place, but not this one haha read more

I want to write a review before I forgot. I went into the place several times to inquire about a storage space for my small business. Everyone is very polite and nice every time no matter how many questions I have for them. I finally set the date for move in and our delivery truck lift gate was broken and the guys from the storage used the big joe and helped me to unload the pallets. Not only that, the delivery driver refused to push the pallets into our storage claiming he doesn't have the right tools and the pallets are too heavy and took off. The guys at the storage was so kind and used pallet jet to push our pallets in. Exceptional service! I will stay with them for as long as we need. read more

This is my first experience with SafKeep Storage and so far I am extremely satisfied. The establishment is very clean and the staff is very helpful. They are friendly and knowledgeable. I was shown several units and was given the option to change units later if I needed a different size. All units are alarmed and there is a security/maintenance person on site 24/7. So far so good. read more

I highly recommend this place. The staff is very family-friendly and the overall premises are clean and well maintained. They also have someone living at the property to ensure everything is secured. The fact that you are able to use their truck free of charge is a bonus as well! read more

I have been using Saf Keep Storage for a few months now and I would highly recommend them. Javier has been so helpful and kind. He personally returned my phone call and was very polite. The storage units are well maintained and clean. They keep customers informed and up to date on any changes. I highly recommend Saf Keep Storage! read more

Have been with Safe Keep Storage for a couple of years now. My review is well over due. Staff is always available and helpful with my needs. The location is always clean and well kept. Never any crazy people ever in the area they will always make you feel safe as well as your belongings. It is accessible and location is perfect. Every time I go they always have push carts available and in good condition. This is always helpful. Would continue to highly recommend. read more

I would definitely recommend Saf Keep Storage. It was our first time using a storage facility. The staff is very welcoming, gave us a tour and answered all of our questions before we signed up. It's a very clean facility with good access to move stuff in and out with ease. They are also located in a nice area. read more

Let me just say I love the place. Scott, the manager is absolutely awesome. The place is clean, modern equipment and doesn't look shady at all. Price is also very reasonable, not much more than the places nearby. There is ONE MAJOR problem I have. The place only operates from 7-6:45. The hours are simply too short as I can only use the place on the weekend. Most working professionals don't get home until 7, please extend the hours to 8 at least!!!!!!! If not for that, this place would have gotten a 5 star. Also I had trouble getting to the office sometimes when Scott isn't there, so make sure you look for him. read more

Was here a few days ago to rent a unit..the guy who helped us---Scott was awesome he was very helpful on the phone and was even more helpful when we arrived at the place..he walked us to the unit so we can check it out ourselves even gave us discounts on the unit and supplies we bought. read more

If you want a CLEAN, & SAFE storage with exceptional customer service, this is the place for you! I visited several storages and this was THE ONLY storage with their cameras on and monitoring the property. I'd definitely recommend this place just for your own sanity of your personal items being in a safe and clean environment. read more

I've been using them for about 3 years now . Never had an issue with then. They offer a free truck for moving which is nice so it saves you money on a rental. Try this place out if ever needed for storage. read more

I would recommend this particular facility for its cleanliness, security, and expert staff.

What an easy transition. As I was searching for a local place I found a great on-line deal with Saf Keep. It was a no fuss process, I felt at ease with the people running it. I was impressed with the cleaniness and security of the facility. The amendatities an option to use their moving truck, the "green" facility lights on a timer, hand trucks to ease moving, locks for sell. All made a bad break -up easy! Thanks to the staff for their friendly attitudes. I certainly would recommend them to anyone. read more

Great facilities! The staff was friendly and very helpful. They have a box truck that you can use for move in and will help you move things around if you need assistance. I would recommend this storage facility to anyone. read more

Friendly staff, clean facility and decent pricing. Recommended when you need some space.

I have been a customer of Saf Keep Storage at this location for a good 15+ years! During this time, I have found the staff to be helpful, courteous, caring and friendly. Plus, the place is immaculate! I have appreciated my dealings with all the staff, and have gotten extra peace of mind from knowing that Beattie is there and has been there all along to oversee my storage needs. I would not hesitate to recommend Saf Keep to anyone. read more

After looking at some scary storage facilities in bad neighborhoods, I was really surprised how nice this one is. My biz needed a drive-up unit and they had plenty to choose from. Pricing was a bit higher than some others nearby but this place just felt safer. Best of all, the roll-up doors here are really tall - at least 7 ft clearance - which was critical for us since we need to wheel in tall equipment easily. Most other storage places we looked at have high ceilings, but low doors. read more

My experience with Saf Keep Storage has been good. The manager was very friendly and professional. i was given a very affordable price for my space. Besides that, the location is also perfect. It just 3 minutes away from interstate highway 880 exit. read more

I thoroughly appreciate how clean this storage unit is and how thoughtful the staff is. Scott, the manager sends emails, calls, leaves messages and does a great job keeping customers in the loop. They even have a truck complimentary to help you move in! I'm happy with my decision to rent here. read more

I have been this storage over a year now. It is clean, quiet, and employees are nice, such as Robert, Beattie, Kathy, Gloria, Jesus, Claudette, etc. I want to thank Robert and Beattie for being very helpful in the past. I came to make payment a few days ago, and met the new manager Scott U. We had a quick talk. I quickly found out he has pleasant personality, eager to help, open to questions, and I am sure Scott will be a good manager for the years ahead. I think the rate on the large units, e.g. 300 - 400sq ft, are a bit high, and I wish the rate a bit lower, and give discount to long term, loyal customers, so I reduce 1* on this review. I saw some negative reviews on this business. I think the reviews are too bias, between 1* to 5*, reviewers should consider other factors and give 1 point for each factor, then total them up. Dave, read more

The place is clean.. Scott is super nice and accomodating .. The staff is always friendly and helpful. I only wish you have extended time , 7pm on weekdays is too early for working people, may be you can suggest to upper management regarding this. Definitely will recommend to friends read more

I've just signed up with Saf Keep Storage and found it very clean, compare to other storage faclities in the area. Scott was very helpful and friendly. The rate wasn't great for the size I was getting, but doable. Time will tell once I move in and will provide a follow up. So far, I am please with the Saf Keep Storage. Thanks, Alias: Cang T. 408.477.xxxx read more

Excellent facility and very friendly staff and management. I spoke with Scott and he was very helpful. The units and office were very clean. The process to sign up was fast. I also have the truck reserved for my move date and I am so relieved to have this since moving can get very pricey. read more

They make you give them a 10 day notice before you can vacate. So instead of being able to save some money on the unit for unused days. I had to pay until the end of the month. An additional 16 days that I did not need. Other storage facilities that I've worked with do not do it this way. They let you vacate when you want to, up to the day and not charge you for the unused days. read more

Great service and clean storage. Also, can rent a moving truck if needed. Highly recommended!

We're still very happy with Saf Keep, especially the friendly and wonderfully helpful staff, but the prices have become painful. We've decided to donate our things to charity rather than spend a whole lot of cash every month to keep them. Ouch, ouch, ouch. read more

I've researched several storage units and this was the best! The unit was clean and well equipped. The staff was really nice, professional, and informative. Thank you for all your help! read more

Excellent customer service provided by Scott. Clean facility and great staff. Storages are always kept clean.I been using for two years now. Highly recommend. read more

Been with Saf Keep Storage for 4 years now and have recently upgraded my unit. Prices at this storage are very reasonable after doing a lot of research. Excellent customer service, especially provided by Scott. Easy access and very clean too. read more

I've had a lot of storage units in the past. I never realized how much better your experience can be with great management and employees. The manager Scott is awesome! They're always helping me get boxes that I have delivered over to my unit. Everyone there is always extremely helpful and super sweet. I highly recommend this place!! read more