Wanted to thank Denise And Gus for helping My son get a storage while he was moving into his new…read moreapt and taking his items that he order and taking them to his unit this was so helpful during his move into his first apt They were so helpful and always treating him with respect Thank you Amazing service

Everything about this place was a negative experience. We just canceled here and moved to another…read moreplace, but even that was a hassle. -The rate. We've been renting here for 5 years and the rate has literally tripled from $40 to $120 from constant increases. I understand that rates increase sometimes, but this is really excessive. -The office. There have been several times where we've tried to go to the office within office hours and nobody is there. A couple days ago, my mom got there at 2:45 and there was a note on the door saying they'd be back at 3:00. She waited since it was only a couple minutes and tried at 3:05, and the time had changed to 4:15. She tried the door anyway and someone was there. She canceled the rental and asked for proof, but the employee said she doesn't have any proof to give her, which feels scammy. We've also tried calling (nobody answers), and leaving voicemails which don't get returned. -The facility. It's sketchy. There's always random people hanging around the gates trying to get in and talking to people. When we came to move our stuff out, there was a lady wandering around with no shoes pressing random doors trying to get in. It's also supposed to be climate-controlled and doesn't seem to be. I don't expect it to be cold, but it feels like there's no air on at all. As a heads up, they don't prorate. We left halfway through a month because of all of these reasons, and didn't get anything back.

Facility spotless, location good, access easy, rates fair…read more The REAL strength? The staff. Nina was efficient, patient, friendly beyond expectations. My error in judgment necessitated her repeating my move-in paperwork. She rolled with the situation with perfect graciousness.

First off: Unbelievably rude "customer service" employee running the rental office. I understand we…read moreare in Hialeah- but it's time to expect more. Please stop gossiping and help people waiting for service. I went in to ask what time they were closing the facility that evening since it was 12/31. She said very accusatorially IN SPANISH "we close at 9:30pm and if you come back tomorrow we WILL charge you the full amount of rent for the month. I see your rental unit (as she pointed to the security camera). Make sure you take your lock off and leave the unit open and clean or you will be charged. " Cool. I just wanted to know what time you'd be open until today. Also- where are the carts? In Spanish: "If you don't see them, someone is using them" This is a HUGE overpriced facility that somehow only has two moving carts for the entire lot? There should at the very least have 4 per floor. Nearly every unit is occupied and they aren't able to afford or manage their cart system? With as much as I've paid for storage throughout the years- I could have single handedly purchased more moving carts and dollies. The customer service employee could not work or care less. We had been moving out of our storage space for 3 days. There is zero system in place for knowing how many carts are being used and/or where they are. This facility will test every last drop of your patience. Don't bother coming here.

Cynthia is very professional, helpful, and accommodating. The facility is very clean & affordable &…read moreI would highly recommend.

This storage facility in the Boulevard Professional Centre has been here for decades and has…read morenumerous bays in various sizes and pricing. Today, I moved out several items from the unit. The hallways are wide to make navigation with the free dollys simple. They allow moving in and out until 10pm seven days a week although the office closes at 6pm, which should really be open until 7p or 8p to assist possible new tenants upon leaving work. The rates are competitive and the grounds are clean. Directly in front of the officevis a loading and unloading area. Security cameras are everywhere but no security officer on duty. There are several sizes of Uhaul rentals available at the north side of the building.

Excellent service, clean and well lit space. Naythan was very helpful. I highly recommend this…read morebusiness.

Horrible service. Blocked unit almost every time Got…read morecharged $334 for one extra day I've overstayed They said its business Getting charged $334 for one day plus a $20 late fee it's insane I will never come back here again And there is no one in charge, no one to talk to, I think they wanted to keep my things thinking I was not going to pay the $334 that they extort it from me

Love it here prices comparable. Very clean. Always quiet. Always carts. Everyone in front super…read morenice. Only name i can remember is Josh. But the other 2 women are so nice too. I like to go in and steal their red candy :) and they don't even care!!! U get to use their moving truck when u rent!! Definitely recommend this place.

As Always! A Great Experience! Thanx Melanie for an easy transition to my new Bigger unit…read more Highly recommend to store everything and anything here at Cooper City lighthouse storage.

Horrible !!!! I'm paying a $100 more that what I was paying…read morethree years ago. They don't only raise the rent, they raise the insurance too. Greed's the word at this place !!!!!! If you want your blood to boil every couple of months go and rent a space here. They steal your money like thieves.

This was absolutely hands down one of the best service and experiences we received by any storage…read morefacility we have maintained over the years. Manager Carlos Wong provided not only options for size and pricing, but the facility is so well maintained, clean, and easy access. They explain well all the access points, useage, and in such a pleasant way. They are very professional here and seek to help you solve an otherwise potentially stressful move. Very pleased with the communication and they get you are the customer. Thanks C Wong. We would return to your facility in the future and would make referral.

Odalys was amazing at was she does !! very consistent and considerate. The experience was very…read moregreat. Definitely recommended

Odalys was super sweet and a filled with knowledge. She was a huge help always nice to talk to…read moresomeone who knows their stuff. I was left ensured and at ease. All my questions and concerns were answered.

I had an excellent experience with Doris at Ives Dairy Self Storage. She provided exceptional…read morecustomer service and made setting up my storage unit quick, easy, and stress-free. Doris was professional, friendly, knowledgeable, and extremely efficient throughout the entire process. I truly appreciate her outstanding service and highly recommend her!

El servicio que me brindaron me gustó mucho, la atención y contestaron todas mis dudas…read more Se los recomiendo!