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    Public Storage

    2.6 (5 reviews)
    Closed 9:30 am - 5:00 pm

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    3 months ago

    This was the best service I have ever received. The employees were so kind and helpful. I would definitely recommend to anyone.

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    2 months ago

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    1 year ago

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    6 months ago

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    5 months ago

    We had a great experience with Amanda today. She was friendly, explained everything to us, and helped us find a unit we liked.

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    StorQuest Self Storage

    StorQuest Self Storage

    (13 reviews)

    This review comes only after being unable to resolve the issue directly with the management/owner…read moreof the facility. I have brought up my issue, no lie, more than 10 times. (I will start by saying that the manager of the facility is nothing but nice and helpful. I think she has tried to resolve the issue on my behalf but her hands are tied by the owners.) The issue is that the lights in the storage facility are on a timer based on movement in the hallway. Which I get. If there is no movement, the lights will go out since it figures there is no one left on the floor (floor 3.) But the timer is set to a ludicrous 3-5 minutes before the lights extinguish. The movement sensors are placed very far apart and will go out after not sensing my movement down the hallway. There are no windows on this level and it gets near black in my unit. Every 3-5 minutes, I must then walk about 25 yards down the hallway to re-trip the timer and have the lights turn back on. On a normal visit, I have to walk up and down the hallway 5 or 6 times to simply have light. I have resorted to bringing a flashlight with me for light. I have requested that the issue be resolved to allow more time before the lights extinguish- like even 10-15 minutes. Or to install another sensor or two to sense movement. Each time I complain I am assured that an electrician will come out to fix the problem. Nothing is ever done and I am feeling like a nag. So, I feel like I must just accept that I will not get get any resolution regarding this manner. This review is a last resort after double digit complaints. So... just be aware that if you lease a storage unit on the third floor, and if you are not right underneath the one or two sensors in the hallways, you will be in the dark most of the time.

    Until today I probably would have given them 4 or at least 3 stars (lower because of frequent price…read moreincreases). The place is clean, usually has enough carts, has a convenient bathroom, and my stuff hasn't been taken. Today I get there at 6:05 pm, and there is this sign on the gate. So I can't get in. The office is closed - apparently it closed very promptly at 6. I could have been there earlier if I had known - like if they had sent an email informing me of this rather significant change. They clearly have my email, as they keep sending me emails telling me the rent is going up. But no, I had to drive there and home for nothing. Not happy.

    Stuf Storage - Walnut Creek

    Stuf Storage - Walnut Creek

    (2 reviews)

    Stuf Storage is about what we were looking for in a storage company…read more The Walnut Creek location of Stuf is very clean and I was able to move in and later drop off items at the unit easily. The biggest neutral is as another reviewer said, Walnut Creek's location is not accessible, as it only has stairs to the space while the Oakland location has a lift. However I found the Oakland location much harder to navigate (dark) and a lot less clean. A few things to note about Stuf are that the process of signing up is not smooth and they now require a move out photo, subject to a $150 fee, which isn't listed in the sign up documentation. However I could see this location of Stuf being useful if you stay in Walnut Creek regularly or rent out your home, as it's close to BART and several of the local hotels. All in all, we've been very pleased with the company and would definitely recommend them to those needing something walking distance to downtown, but would prefer if they had more of a membership/pod set-up where you're given the ability to switch locations and turn off and on your tenancy.

    Customer service is great, quick to respond. The storage area is clean. There are a few things that…read morecould be better. The Main Street location has stairs that could be an issue for someone with trouble walking. It would be perfect if storage owners could use the garage when loading or unloading belongings. There are cameras, but still a little scary if alone because it is an indoor facility. Clean for sure.

    ABBA Self & RV Storage - Entrance near Iron Horse Park

    ABBA Self & RV Storage

    (71 reviews)

    UPDATE: as of may 14, 3:50pm absolutely no one from ABBA has contacted us to follow up, apolgize,…read moreoffer any consolation- NOTHING. Now while I fully understand that this CAN happen, it SHOULDNT and their lack of accountability and overwhelmingly POOR response to our beloved trailer being stolen from THEIR PROPERTY, is disgusting. TRAILER WAS STOLEN FROM PROPERTY MAY 12, around 8am. ABBA STORAGE DID NOT CALL OR NOTIFY US UNTIL 12pm on may 13, today. The day I'm writing this review. I am just now getting home after an absolutely unacceptable experience with this facility and its employees. My family and I have been renting a space at Abba storage in Concord for approximately eight years we have stored our Coleman travel trailer there for the entirety of this time yesterday morning somebody came in behind another customer with a U-Haul truck and hitched it up to our trailer and stole it in broad daylight, then on top of it, ABBA Storage, did not call and notify us about our trailer being stolen from their property until approximately 12 PM the following day May 13, the employee at the front desk, lied to me and said that she called me and left me a message after going through my phone records At length she never once called me nor did she leave me a message, hence our shock and surprise finding out the day after that our property had been stolen. When we arrived on Abba Storage's property to discuss this with them. They also told us that they have not filed the police report or called the police. They did not notify anybody about what happened or about our trailer being stolen from their property. ******** EDIT the police officer confirmed that when asked WHY they didn't notify us sooner regarding our stolen property they said they were " too busy" .......! Woman at the front desk also said they know and have known that people have been renting storages to steal peoples property! So that was nice to know and find out! Supposedly the manager does hourly checks on the property to ensure that all trailers and property looks like it's undisturbed and nothing looks out of place, clearly they are not doing that because my trailer was taken so boldly , at 8:22 AM. When asked direct questions from the police officers about the maintenance of the facility and their protocol and procedures. Those were pretty much unanswered and a lot of "uhhh" and we "didn't see it!" Those were the responses. They have been absolutely unhelpful. They have been unapologetic. They did not once offer any sort of consolation or apology for what it happened. "24/7 camera monitoring" should provide you little to no comfort here-- Their cameras are antiquated and are somewhat fuzzy and blurry. When we were going through the footage to review what we could find and what we could see on the footage in order to persecute this thief-- we could barely make out anything. The cameras on the facility are not monitoring every single angle that you think that they are and they certainly don't have high quality footage in order to successfully obtain evidence. I'm not even sure there are enough cameras to make sure that they're capturing everything on ABBA's property. The response from ABBA was extremely disappointing. They have been rude dismissive and frankly, they haven't taken any responsibility for this happening at all. Do not store your personal belongings or property here they do not care about their customers or their personal belongings, and that is a fact.. Their gate is open literally all morning we witnessed tens of cars, simply following each other in back to back to back --and while I DO understand that at a storage facility tailgating, and that kind of stuff is of the nature, it is ALSO the responsibility the storage facility to maintain safe environment for their clients and for their clients property!!!!! If you have property stored here I would recommend you relocate it, expeditiously.

    Clean, safe, easy access and there's a dump station. Close off and on to the freeway.read more

    Public Storage - selfstorage - Updated May 2026

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