Nothing but great things to say about this place. Jessica is an amazing property manager. She's…read morevery professional and won't try to deceive you in way. The facility is kept neat and the storage units have sturdy metals walls preventing any accidents from neighboring storage units. Will definitely friends and family in the area to take their business here.

Bait and switch!! What a dump! No exaggeration here ladies and gentlemen! If you're looking to…read morestore your items with mouse droppings, doors that won't open or close properly and an unsecured lot that clearly welcomes trash to be left scattered everywhere, then this is the dumpster fire for you!

This seemed like a good deal as a long time Haymarket resident. The units are clean and the manager…read moreis friendly. The first thing to note is the billing emails seem non stop. The second is that they are only in office Monday-Friday so good luck if your code doesn't work, which mine did not twice in the first two months. Third, you should note that they change your access code randomly and lock you out which leaves you not able to access your own unit on weekends. (Since there is no office to contact and no lock out number). Finally, they raise your rent randomly and after 4 -6 months (even when you signed up without a promotion). Buyer beware.

Second review, as they took my first review down. Facts: I called the local Self Storage Plus to…read moreask about the possibility of having a POD dropped so that I could empty it. The man on the phone said YES, so I rented it online. I drove to the location and there was no space to drop a POD. I called back and spoke to the manager and she said they don't allow PODs. Because 48 hours had passed I was not getting a refund of my $224. READ THE FINE PRINT IN YOUR CONTRACT. Read the other reviews as well. No other comments so maybe this review will stick.

Easily located to my house and very accessible also has units of all sizes at fairly reasonable…read moreprices

Hunter helped us downsize into a more manageable unit. He was friendly and provided great customer…read moreservice!

I was charged $150 for 10 x 10 ground floor unit prior to my 3/20/2026 move in date. When I…read morearrived on 3/20/26, my assigned unit #1711 did not exist due to maintenance, I was told. She tried to transfer me to another ground floor unit but none were available although it was advertised online as 3 being available. She tried to transfer me to upstairs level which I did not want. I requested for a refund and she said the $29 admin fee was non refundable. Plus she can only refund me the charge for the lock Today. The remaining $127 will be refunded once she submits and gets approval from corporate office. the unit is still showing as active on my account and the same 3 units are still advertised online as being available as of now.

As an update, public storage has refused to refund my almost $300 that I paid for the unit I was…read morenever able to move into due to the damage. I've called numerous times over the last couple weeks only to be told to give it a couple more days for the money to be refunded. Finally had to file a dispute with my bank. This place is awful.

I rented a storage unit with CubeSmart on May 25. On June 3, I realized I needed additional storage…read morespace and called to arrange for another unit located close to my existing one. The representative I spoke with, Penny, informed me that she had suitable units available and assisted me with what I understood to be a transfer. Because I had already rented a U-Haul and needed to move quickly, I agreed to the arrangement. Penny assured me that I could leave my U-Haul in the parking lot overnight and return the following morning to complete unloading. When I returned, my access code still only worked for my original unit. I had not received any confirmation email, updated paperwork, or written documentation regarding the changes discussed. I called the office and left a voicemail, but no one returned my call. Over the following days, I made multiple attempts to resolve the issue. I called several times and left messages, again receiving no response. I also arrived at the facility before work one morning to speak with someone in person. The office was scheduled to be open, but no employee had arrived by the time I had to leave for work. Later, Christine contacted me while I was already on the phone with CubeSmart customer service. She explained that she had been addressing several issues related to Penny's work and stated that there was nothing she could do because there were no longer any available units that met my needs. She advised me to submit a formal complaint online and said she would contact her supervisors and follow up with me by the following Thursday. She specifically stated that she would contact me regardless of the outcome. I never received any follow-up. On June 22, I contacted customer service again and spoke with Cici. She reviewed the notes on my account, apologized for the situation, and assured me that the matter would be escalated to management. As of June 24, I still have no resolution, no meaningful communication from management, and no solution to the issue that began on June 3. This situation goes beyond a simple mistake. I was given clear assurances about a storage arrangement that was never completed, relied on that information when coordinating a rented moving truck, and spent considerable time attempting to obtain answers. Despite repeated outreach--including phone calls, voicemails, in-person visits, and conversations with both local staff and customer service--I have received no follow-through or accountability. At this point, I am still waiting for a response or resolution. The lack of communication, missed commitments, and failure to address what should have been a straightforward issue have been extremely disappointing

I rented two 10X20 storage bays for 9 months. I paid on time for both and thought I was doing…read moreeverything right when I called the 1-800 number to notify them I was moving the items out and they said no notification process was needed. So I moved my things out but they charged me for a full month rent for one of the bays which was over $600! I had items in there for 5 of the 30 days of June so I was expecting a refund of the difference. I was told that because I did not notify the Gainesville office and notified the 1-800 corporate they would not refund my money. Buyer beware!! I will not use this facility again as a result of this billing practice!

New, very clean facility. Alarm system, key pads and access control ensures secure storage…read more Look for cheap specials. Visit before you rent to make sure you don't get a broom closet with a weird angle. Sizes and location can be tricky. * Watch out: They have a $9 insurance monthly plan that is not mandatory after the first month. They tend to FORGET that you don't want it. They also only take pmt online, which makes it easier to forget. They are scummy like that - but the facility is pristine. Also, bring your own lock and save yourself some money.

Awful customer service!…read more We reserved a unit that we would need for about six months. On the day that we had reserved, we arrived to pay and was told it was just sold to someone else. My wife was visibly shaken. The clerk's only response was "If somebody is standing in front of me with money in hand, I'm not going to tell them no!" To remedy the situation, they offered 2 smaller units (1 climate controlled, one not) that would add up to the same square footage as the one (climate controlled) they sold away. When my wife asked if she could be charged the price of the single unit we were supposed to get, they said it was not an option. We will use CubeSmart instead.

Clean facility and comparable rates compared to other facilities in the area. The on-site manger,…read moreStarr, is top notch and know what customer service is all about. We needed 2 units and she spent a little time with us to help get what we needed and later helped us find a slight bigger unit 3 door down from one of the original unites which mad relocating a lot easier. Will definitely recommend this business for your storage needs.

From the owner: Looking for reliable self storage in Warrenton, Virginia? Warrenton Mini Storage offers secure,…read moreaffordable storage units in a variety of sizes to fit your needs. Whether you're moving, decluttering, or storing business inventory, we provide a clean, well-maintained facility with 24/7 gated access and advanced security features. Why choose Warrenton Mini Storage? We have a convenient location in Warrenton with multiple unit sizes for personal and business storage, top-notch security and competitive rates with great discounts! Store your belongings with confidence at Warrenton Mini Storage, your local solution for safe, accessible self storage units in Warrenton, Virginia.

Very user friendly website. The staff are accommodating and friendly! They helped me locate my unit…read moreand answered all questions that I had. Highly recommend!

I called this morning to resolve an issue of my own making.The girl that answered the phone,…read moreCheryl, was very helpful & fixed it with in a few minutes of my call.

It was a great experience this was my first time coming in to get a storage unit and Ms Jessica was…read moreso nice to show me around and was patient explaining everything and answering all my questions.

If I could give a negative 5 stars then I would. I just spoke with "Jessica" with Self Storage Plus…read morein Bristow, VA after finding that they rated my rate for a 10x10 unit from $110 a month to $174 a month (without notification). I had only had this lease for 3 months before they jacked up the prices. No excuse was given to me by "Jessica" for the rate increase and she offered me a different unit for the same price of $110 a month. She later stated that per the lease they can raise the storage rate after 6 months. I haven't even been there 6 months. She further stated that a letter was mailed out to me in February. Well I was deployed for the entire month of February and the mail was held. No letter from them was ever received. I told her that and she did not have a reply. This is a shady business practice.