Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

The elevator has been out for months and they do nothing to fix it. A terrible place to store your…read morestuff

Excellent service and clean storage facility. Helpful staff! Great value and safe environment!…read more The hours of operation are perfect! Very happy using this facility! Highly recommend!

Great business friendly employees You don't have to worry about your stuff and it's a safe building…read morein a convient area everyone is super nice try them out.

Super nice Jennifer took good care of me. Easy to rent a uhaul van with all the extras. I don't…read moreappreciate the "$19.95 all day" marketing gimmick. I had the van 4 hrs, rented a furniture dolly and a box dolly and it was over $90. I am fine paying for what I want but don't fluff it up with untrue marketing.

I ended up paying on the first to keep me from getting any penalties, as I couldn't move into my…read morenew place until the 3rd. When I confronted the front desk on the 5th, he said he wouldn't consider a refund, even though I was moving everything out before the first of the week was up. I was very disappointed that he wouldn't work with me on a partial refund. Make sure you go with a storage unit that will work with you. On top of that, when I cleaned out my storage unit, I found dead bees all over my stuff.

I had a good experience using Extra Space Storage! The facility is clean and the staff is helpful!…read more The only complaint I have is that the monthly rental went up over the past 2 years.

My antiques and heirlooms were destroyed by mold and water from an air conditioner leak. Nicole,…read morethe manager, was insensitive unprofessional and hung up on me less than 3 minutes after I called. I have the recording. They refused to acknowledge the damage their negligence caused and refused to even hear my concerns. She should not be working with the public if you don't know how to treat customers with respect and professionalism. Also, the prices are much higher than any other storage facility in the state. They start low, but raise the rents by $80-$100 a year. If you know what's best, get a unit elsewhere! Even one star is too generous. Run away from this awful, unprofessional place.

This company's experts handled it like true pros. They offered full-service packing so we didn't…read morehave to lift a finger and even coordinated with our building\s management to reserve elevator time! To add to it the moving team's efficiency was unmatched as they managed to pack, load, and transport everything within our strict timeline. Once at the new location, they patiently worked with us to ensure all the furniture was placed in the right spots. Their commitment to quality service was evident at every step. We have nothing but good things to say about them!

Worst company ever major rip off company - stay away from them - nickel and dime you to death -…read morechange pricing quotes on the fly and receive broken furniture or appliances and not reimburse you for the damage due to the red tape process they put you through. STAY AWAY FROM THIS COMPANY

second time we have used Monroe and we will always use them. Friendly, professional and super easy…read moreto work with.

I recently hired Monroe when I moved homes in May. I hired them to both pack and move. The crew…read morewas friendly, upbeat and meticulous with both packing and staging my new home. I would hire them again if I ever have to move

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

I had the pleasure of speaking with Blanca in person, who was extremely helpful and quick. My…read moreexperience was a 5 out of 5!! Thanks Blanca!

Read the MANY reviews for this transport company. I have also experienced just about EVERYTHING…read moreI've read. I used my 401k monies moving from California to Ohio with the same grievous experiences. Lied to, avoided, prized possessions damaged, money gouging, false assurances, the whole fraudulent package. My question is about filing a class action lawsuit. Does anyone have information on how or if we can file a class action. My experience for rating Primeline Vanlines is far below just "bad". I believe to rate this company leans far more towards criminal.​ 2nd Insert regarding class action. This starts with a private attorney as directed by our State Attorney Generals office. Has anyone started this process. If not, let me know what you think. Rini Martin Insert 2. Will need help looking for a private atty to handle. Under advice the atty should have years of experience filing class actions against a trucking carrier. Also learned even if they changed their name to evade liability the new company can be pursued. Help anybody? This atty should be "if you don't win, we don't win". Rini Martin

I've read all these one star reviews and we have experienced everything everyone else has and then…read moresome. Our price went from $5168 to $24k. We had a 53' truck show up with our items but there were four households loaded after house. The driver told us that all 5 orders were coming to us. We asked him to come back the next day and we hired movers from U-Haul who removed all four orders to get to ours. They had 70-75% moved into our home when the driver was called and told to lock the truck. We never received the rest of our things and hired an attorney. We filed a lawsuit in federal court only to find out that PrimeLine Van Lines has gone out of business. I think we should all write to the police department in New Jersey and send a copy to the local office of the FBI. They will reopen under another name and they need to be stopped.