So thankful for Nicole! She immediately advises us when our…read morecargo arrives so we can handle fast storage. She is the BEST asset at Arco Storage, So. SF.

Julie greeted me when I got there and offered me a coffee, which I appreciated. She walked me…read morearound and helped me find the exact space I needed without any confusion. She was easy to talk to and made the whole process feel simple and comfortable. I was bringing in a couple of high value items from my business, so security was important to me. Julie took the time to explain how everything is set up and reassured me that the space is as safe as possible. She even showed me the security cameras so I could see for myself, which gave me extra peace of mind. Overall, she was helpful, straightforward, and made me feel confident about leaving my products there.

I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

Definitely recommend this storage unit! Very friendly staff. The place is very clean and I feel…read moresafe leaving my belongings here.

We started renting a small storage unit (about 10x10) on 7/31/2022 for $289/month. Since then, the…read morerent has skyrocketed: $289 (2022) - $339 (2023) - $404 (2024) - $444 (2025) - $574 (2026) That's nearly a 100% increase in under four years for the same unit, with no upgrades or added value. Each hike came with the same vague, copy-paste explanation about "market conditions" and "facility costs," but nothing actually changed except the price. This predatory pricing strategy clearly relies on the fact that moving a storage unit is costly, time-consuming, and disruptive for customers. If you rent here, assume the initial rate is temporary and expect aggressive annual increases.

Devin Johnson was super helpful. He helped us get an awesome spot for my clients stuff.read more

No issues, scheduled online, pick up available earlier than my scheduled time , drop off smoothly,…read moretruck was as advertised

I had to quickly clear furniture out of my Mother's apartment to make space for her to come home on…read moreHospice. I showed up quite flustered, and the staff here were very kind and accommodating. The storage was on the second floor, and we were able to easily use one of their freight elevators to load everything in at once then meet it upstairs to unload into the unit. Thank you to all the staff there.

"Be careful with this place. The first month's rent is cheap, but after 3 months they start…read moreincreasing the price. It feels like a bait to get you in first, then keep raising the rent. I don't recommend renting here--look somewhere else."

On March 2024, I rented a 10'x15' space and the initial rent was $272/mo. After 4 months rent was…read moreincreased to $369/mo and then after 9 months they increased my rent to $483. That's 130-135% rate increase, wtf?!! The staff at this location are very nice and responsive although they don't have any control over drastic rent increases by corporate greed. However, they didn't mention to me any of these future, extreme rate increases when I first rented a space. I guess it would turn away customers if they did.

do not rent any of the storage units that have chicken wire as a ceiling cover. your items will be…read morerummaged and stolen by the neighboring units if those units are vacant. i called daly city police and a police report was filed. however, i did not have any insurance allocated to my unit, so when management was contacted, it is what it is. you have zero recourse besides the police report filing. moved out immediately when my items were stolen. again, if you see chicken wiring in the storage unit, specifically in the inside units, don't bother. or risk getting your items stolen.

Just moved my stuff out after years at Lock It Up. This space was the best, friendly staff (thank…read moreyou Lori), clean facilities and super easy to get in and out of.

The best storage space with the kindest on-site managers who keep the entire compound clean, safe…read moreand secure. I never had to worry about safety day or night because the managers would always come by to make sure I was doing okay while I was sorting through my boxes. Very grateful and highly recommend.

I've used this Public Storage location in Colma and overall had a solid experience…read more The facility did look clean, organized, and easy to access, which made moving items in and out much easier. They also provide carts, which was a big help. The overall process was straightforward with no confusion--just a place that does what it's supposed to do. A couple things to keep in mind: pricing can increase over time, so it may not stay at the initial rate if you're storing long-term. I also noticed the front desk wasn't always staffed during posted hours, which could be inconvenient if you need assistance. There is a bathroom on site, but it wasn't available for customer use. Overall, it was reliable and served its purpose when I needed it.

Unit broken into and near all possessions stolen; lock replaced with new public storage lock. Told…read moreit happens often. No cameras in any hallway. No help and no recourse. It's unbelievable they can operate this way. Police called and said this is common. Do not work with this company or facility.