Absolutely loved my time with this business, I was actually so sad to vacate my unit!…read more From the moment we signed on to leaving with our storage lock, they've truly made the experience so seamless. This being my first time ever using public storage option really set the bar high. There are so many pros to choosing them: - 10 day grace period for payments which is just unheard of any business allowing this much trust in their customers - The location is tucked away enough where there's never traffic; I rarely ever saw another person going in and out, it really felt like you had the place to yourself to take your time - It's kept so clean!! - My online portal never worked no matter how hard I tried so whenever I needed to make a payment, it was as easy as emailing them to charge my card on file. Genuinely no hassle, no stress - Everyone I've interacted with in the office was so kind and supportive I almost want to gatekeep just because if I ever need a storage solution again I make sure there's space for me but they deserve the business and all the glowing reviews!

I have a storage unit here for many years. I really like the service. I really like the people…read more Everything has been awesome. No complaints whatsoever. Super mindful of everything and great Customer Service overall. Can't go wrong.

Nicole answered all of my questions related to the facility, unit, prices, and move-in date. She…read morealso sent me a video of the actual unit I ended up signing for, and managed to get me a discount. I really appreciated how friendly and professional her service was - this was my first time needing a storage facility, and she made the process so incredibly smooth! Thank you Nicole!

So thankful for Nicole! She immediately advises us when our…read morecargo arrives so we can handle fast storage. She is the BEST asset at Arco Storage, So. SF.

I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

We started renting a small storage unit (about 10x10) on 7/31/2022 for $289/month. Since then, the…read morerent has skyrocketed: $289 (2022) - $339 (2023) - $404 (2024) - $444 (2025) - $574 (2026) That's nearly a 100% increase in under four years for the same unit, with no upgrades or added value. Each hike came with the same vague, copy-paste explanation about "market conditions" and "facility costs," but nothing actually changed except the price. This predatory pricing strategy clearly relies on the fact that moving a storage unit is costly, time-consuming, and disruptive for customers. If you rent here, assume the initial rate is temporary and expect aggressive annual increases.

I have a couple of serious concerns with West Coast Storage- Daly City. While the in-person staff…read moreare polite and seem helpful, my overall experience in just five months has left me shocked and disappointed with their business practices. First, when I tried to rent a second unit online, I was offered a reduced rate. However, when I went in person to adjust the location of the unit, I was told I did not qualify for the reduced rate because I was already a tenant. They informed me that it's a system issue and that they would cancel my reservation and re-rent it to me at a higher rate. Needless to say, I canceled the unit entirely. Second, just five months into my contract, I was notified of a nearly 22% rate increase. In all my years of renting storage units, I have only ever seen rent increases after a full year--not a few months in. At no point during signup was I informed this would be the case. Had I known, I would have reconsidered using this facility. When I called to express my concerns, the staff member was polite and assured me he would escalate the issue to the regional manager. Two weeks later, I've heard nothing back. If you are considering this facility, I strongly recommend looking elsewhere. Transparency and fair business practices are essential in this industry, and unfortunately, that has not been my experience here. After renting at multiple other storage facilities, this has left a particularly bad taste in my mouth.

Devin Johnson was super helpful. He helped us get an awesome spot for my clients stuff.read more

Joel and Ines made my entire experience of renting a storage unit fast, easy, and convenient. The…read morefacility is clean and well kept, and I feel safe storing my property there. They even have a restroom which is also in good repair. I'm happy to recommend Security Public Storage.

Aimee helped us and very informative..explained every detailed and show us the storage sizes…read more specially for first timer like us..again thank you so much

"Be careful with this place. The first month's rent is cheap, but after 3 months they start…read moreincreasing the price. It feels like a bait to get you in first, then keep raising the rent. I don't recommend renting here--look somewhere else."

On March 2024, I rented a 10'x15' space and the initial rent was $272/mo. After 4 months rent was…read moreincreased to $369/mo and then after 9 months they increased my rent to $483. That's 130-135% rate increase, wtf?!! The staff at this location are very nice and responsive although they don't have any control over drastic rent increases by corporate greed. However, they didn't mention to me any of these future, extreme rate increases when I first rented a space. I guess it would turn away customers if they did.

do not rent any of the storage units that have chicken wire as a ceiling cover. your items will be…read morerummaged and stolen by the neighboring units if those units are vacant. i called daly city police and a police report was filed. however, i did not have any insurance allocated to my unit, so when management was contacted, it is what it is. you have zero recourse besides the police report filing. moved out immediately when my items were stolen. again, if you see chicken wiring in the storage unit, specifically in the inside units, don't bother. or risk getting your items stolen.

Just moved my stuff out after years at Lock It Up. This space was the best, friendly staff (thank…read moreyou Lori), clean facilities and super easy to get in and out of.

The best storage space with the kindest on-site managers who keep the entire compound clean, safe…read moreand secure. I never had to worry about safety day or night because the managers would always come by to make sure I was doing okay while I was sorting through my boxes. Very grateful and highly recommend.

I've used this Public Storage location in Colma and overall had a solid experience…read more The facility did look clean, organized, and easy to access, which made moving items in and out much easier. They also provide carts, which was a big help. The overall process was straightforward with no confusion--just a place that does what it's supposed to do. A couple things to keep in mind: pricing can increase over time, so it may not stay at the initial rate if you're storing long-term. I also noticed the front desk wasn't always staffed during posted hours, which could be inconvenient if you need assistance. There is a bathroom on site, but it wasn't available for customer use. Overall, it was reliable and served its purpose when I needed it.

Unit broken into and near all possessions stolen; lock replaced with new public storage lock. Told…read moreit happens often. No cameras in any hallway. No help and no recourse. It's unbelievable they can operate this way. Police called and said this is common. Do not work with this company or facility.

Terrible customer service for new customers , so needless to say I'm not coming back here. I…read morecalled in advance yesterday and said I'll be coming by to look at the space. I get here today nobody is here . I call customer service to ask for help the guy was rude and obnoxious and told me either I can pay now or I can go elsewhere . I told him I'd need to see the space first logically.. he just hang up on me . Rude. Welp you lost a potential long term customer

Avoid this location and this company. We arrived on out move-in day with a loaded truck only to…read morefind our assigned space locked. No one on-site to assist. No one reachable on the phone to assist. We took our business elewhere.