This review, is specifically to provide acknowledgment to Norah, the wonderful, outstanding manager…read morewho does everything to make sure H & H is run well. She cares for the tenants, their belongings, and has a huge heart. She is the employee every company would love to have, competent, efficient, and a lovely person, on top of her other skills. This past year I ended up with a mouse/rat infestation, due in part to the location of the ground floor unit. It was distressing, and nothing seemed to work keeping them out. Even though I had most of my belongings in plastic bins, some furniture had rat urine stains, it was terrible. Once Nora helped me, they moved me into another unit. What matters to me as much as the safety and security of my belongings, was working with Nora for over ten years. If you need a secure and trustworthy place with your belongings, I would definitely recommend going to see Nora at H&H, she'll help you get squared away with the right unit.

The manager "Katrina" was very friendly and helpful. Took us around to view several units. The…read moreoriginal one we wanted was not available but she was able to find us one that worked just as well. and the price is very reasonable. I would recommend this place to others.

I had a unit here for 5 years and was very happy with it. Facilities are clean and…read moreclimate-controller, lots of cameras, and there's always a cart when you need one. Staff is really nice and communicative.

I am so glad to be done with San Rafael Self Storage. When my fiance and I moved into a condo with…read moreno garage, we decided to keep some of our belongings in storage (he builds cars as a hobby and there was nowhere in our home for all of the tools and tires). It was a short-term solution that should have been pretty uneventful, however, we found San Rafael Self Storage to be sub-par. Two major issues accelerated our choice to move things out quickly after we moved into our house. 1. Leak in the roof. We had our items in temperature controlled storage on purpose. In addition to car items, we also kept some keepsakes here. We were SO disappointed to find a leak had let a ton of water into our unit over the winter. Very thankfully we had our items in closed plastic bins, but this not only should not have happened, but when we reported it, their resolution was lack-luster ("you can move your things to another unit, but we do not promise there will not be leaks.") 2. Homeless people sleeping in the entry and using facilities. This is supposed to be secured storage -- we have to punch in a custom code every time we come and go. Unfortunately, the local homeless population seems to jump the (very low) barriers to the property and on several occasions I found people using the bathrooms to shower or sleeping in the building. In a facility that often has no onsite staff, such lax property security made me feel very uncomfortable being there alone or after dark. I'm not sure what better options are available, but I would certainly not recommend San Rafael Self Storage.

Rafael was absolutely wonderful! He was professional, helpful, and genuinely kind. I couldn't have…read moreasked for a better experience. He made everything at the StorQuest facility easy and pleasant. In a world where kindness can sometimes feel rare, Rafael truly stands out.

I have used self storage all over the US. They just DOUBLED my rent after two months, saying that…read morethey sent me some kind of postcard in the mail. I don't even know how that's legal. This is the most unethical company I have come across in a very long time. The sad thing is they probably do this to people who are less fortunate and unable to fight. Stay away from storquest!

Excellent service from courteous staff. Employee went above and beyond to supply me with all the…read moreboxes and packing material I needed.

We have just completed our storage time at Nave. We are moving and needed a space for some extra…read morebelongings. Ted was so helpful in finding a good unit that perfectly suited our needs. The space is very clean. The space is not temp controlled however, our unit was inside on the first floor. It did not get ok hot in the summer.

I've been storing things there for 2 years. It's conveniently located since I moved back to Marin…read morerecently and live nearby. The biggest asset is the office manager, Rainy! She is always cheerful and helpful. There was a rough patch when they were bought but things seemed to have calmed down. I hope the management realizes what a valuable employee she is!

This place is terrible. The hours are ridiculous - they close at 5:45. There is a key to the lift…read morethat is inaccessible during the manager's one hour lunch break. The rent is increased frequently. And the frosting on the cake was the lift was broken for more than a week and I was told "You can use the stairs." (All the larger units are on the second floor.)

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

I am so grateful to have found Marinship Self Storage! Michael and Chris are super supportive,…read morehelpful and kind! I needed additional space at short notice and Michael made it happen. He also offered me lots of encouragement and laughter during a stressful move. Thank you so much!!

I have had a great experience with Marinship Self Storage. The facility is clean and well…read moremaintained. There has always been someone there to help when I needed it. Michael was especially helpful when I first rented the unit, and later when I needed to access it. I felt very confident that my belongings were in a safe place. Laurie T.

We've been happy with this storage facility over the years, however, more recently they've severely…read morereduced the hours of access. It is now difficult to access the unit when we need to, for example on Sunday or in the evening. Previously, they had an electronic keypad that allowed us to access the unit during a wider range of hours. However, that has been removed.

There are 2 employees. A man and a woman. The man is very irresponsible. Deal with the woman. I had…read moredead moths in my stuff after 5 months of storage. It's a great location. They are super nice. They need an exterminator.