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    San Anselmo Self Storage

    3.1 (9 reviews)
    Open 9:00 am - 6:00 pm
    Updated 3 months ago

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    3 years ago

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    5 years ago

    I had items stolen from my unit here, and never heard back from management. Awful experience, awful place. Do not use this storage unit.

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    Johnson & Daly Moving and Storage

    Johnson & Daly Moving and Storage

    (148 reviews)

    Taylor and Carlos (forgive me guys if I missed out on a name) moved us on the most horrific rainy…read moreday in the recent deluge, from Novato to San Rafael. Despite the conditions, they were positive and efficient; even a stubborn king-sized bed required a master-level disassembly, and they handled it with aplomb. Also, setting up the move was long-time J&D employee Mike, who was completely professional and spot-on with the very reasonable cost estimate, even with the horrible weather. Hats off to these three and J&D (who had ironically moved OUT the previous tenant in our new location) - nothing was a slam dunk about this move, but they certainly made it seem that way.

    We've used these guys twice in the last year as we were in a transitional home for 9 months until…read morewe found a more permanent place. Both quotes came from Michael Volpe. The second quote was for 12K to move two miles. The first move was from San Francisco to San Rafael. It was about 30 boxes and some very small furniture and clothing. Excect on moving day the guys did not bring wardrobe boxes, so my husband had to bring all of our clothes in the car. No apology, no adjustment to the bill. A few days ago we moved from a small two bedroom condo to a single level home 2 miles away. We asked them to pack and unpack. I was told by Michael that they would pack and unpack for us. We are an older couple, both with injuries and so we were looking forward to the help. We were booked with 7 guys for 71/2 to 81/2 hours over two days. The move started off bad, as we were told they "don't really unpack as they are not organizers." We were confused as we were led to believe they would put some stuff away, which apparently they do to some extent. I asked them to simply label the boxes from where they took them. E.g. "Master bathroom vanity drawer." They did not really label stuff and to be honest, they just threw a lot of stuff in boxes. So when they got to the new place they did not know where to put some of the boxes and it was pretty clear they did not care. By 12:30 on the first day, Ronaldo (lead guy) informs me he can't complete the move that day. I asked why and he said several times, "Are you cool with paying me overtime? If I don't stop now it's time-and a half." At the same time he was also saying he did not want a long day on the second day of the move. So I contacted Michael who said he would talk to Ronaldo. Keep in mind, I'm there alone, while my husband is in the new place. Ronaldo is pissed at this point and tells his team they have to "Move this Sh__ !" I felt really uncomfortable. So they had no problem at all moving everything over to the new place. I think they left around 4:00 after taking a 25 minute break in the morning and at least 45 minutes for lunch, which I supplied and they seemed to feel entitled to. The next day they showed up at 8:15 to unpack. It was a joke. They stained the wall from moving. My husband just had it painted and it not take a picture, so we can't file a claim. He did get them to help put stuff away, but they mostly put stuff where ever they wanted and it was random as they did not label boxes correctly. They were gone bynoon however, so no one had a long day, expect us, as we are still trying to figure out where our stuff is days later.

    San Anselmo Self Storage - selfstorage - Updated May 2026

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