Our check was cashed by Storage House 2 and credit card charged. I have been trying to contact for…read moreover 4 months to request a credit. Left over 10 voicemails and email with no response back. TERRIBLE customer service! They do not answer phones or respond to voicemail!

They were able to get me a storage unit that was the perfect size. Easy location to reach and the…read moremanager was very accommodating. She even let the movers start unpacking while she and I were still signing paperwork. She was super helpful, very nice!

Great experience with Mini Storage of San Anselmo, from start to finish. Lorenzo was very helpful…read moreand kind throughout my experience there. He happily walked me through the various units that they had available, and helped me find the best deal for my needs. He assisted me with payment when I was having trouble with the online payment portal, and when it came time to move everything out of my unit, made the process very quick and seamless. If I have any storage needs in the future, I will absolutely bring my business back here.

Lorenzo is the nicest person! He was very patient and understanding with me during an incredibly…read morestressful time. Just be aware that there is no actual drive-up storage as listed on the website (it's not Lorenzo's fault). You'll have to go inside for your storage unit no matter which one you get.

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

This review, is specifically to provide acknowledgment to Norah, the wonderful, outstanding manager…read morewho does everything to make sure H & H is run well. She cares for the tenants, their belongings, and has a huge heart. She is the employee every company would love to have, competent, efficient, and a lovely person, on top of her other skills. This past year I ended up with a mouse/rat infestation, due in part to the location of the ground floor unit. It was distressing, and nothing seemed to work keeping them out. Even though I had most of my belongings in plastic bins, some furniture had rat urine stains, it was terrible. Once Nora helped me, they moved me into another unit. What matters to me as much as the safety and security of my belongings, was working with Nora for over ten years. If you need a secure and trustworthy place with your belongings, I would definitely recommend going to see Nora at H&H, she'll help you get squared away with the right unit.

The manager "Katrina" was very friendly and helpful. Took us around to view several units. The…read moreoriginal one we wanted was not available but she was able to find us one that worked just as well. and the price is very reasonable. I would recommend this place to others.

Excellent service from courteous staff. Employee went above and beyond to supply me with all the…read moreboxes and packing material I needed.

This place is clean safe secure. Ted was absolutely the…read morebest helping me. Thank you for your service Ted. He made me feel welcome and appreciated. I would rent here again with no worries.

This storage facility is fantastic! Located right off highway 101, I can quickly and easily access…read moremy unit anytime I need to during business hours. The management staff are super friendly and helpful. I've had my unit here for over 10 years and have never had problems with security or break-ins. They have multiple layers of modern security in place and I'm confident my stored items are secure and well protected. And the property is well maintained and clean. I would absolutely recommend Forde's Larkspur Self Storage to all of my friends and family!

This is a great place to rent a storage space. It is conveniently located right off Hwy 101. It…read moreis secure and very clean. The manager, Jay, is very friendly and extremely helpful! I would highly recommend renting here as I have had a great experience. I checked a bunch of places and this place was also a good deal!

Mason and Marian help me find the perfect unit for my needs also it is super convenient for them…read moreto have U-Haul right there at the property Marian was beyond helpful with showing me the process since I was new to renting a van. Mason was great at helping me with my reservation.

I've been a customer for a couple of years now and have rented vans and trucks in the past. I agree…read morewith other reviews, it is true they are not clean, clean and I swept crumbs off the seats and wiped away dust on the dashboard, etc to make it manageable for myself. However, the trucks drive well, discounts can be found, and the back of the trucks are clean. I find Empire Mini Storage to be the least expensive storage provider in Marin. The location is in Bel Marin Keyes and is a safe environment. Someone lives above the office and someone on site after hours. There is a stream that runs next to Empire, and during atmospheric river events, they have not flooded. Although standing water does accumulate near the back doors. My unit is on the first floor and I worry about flooding. Knock wood, so far, there has been no seeping water or flooding. The location is near "open space" and I worry about cridders. I have not seen droppings however there are several traps along the walls. Bird droppings accumulate during summer months when the birds nest in the corners. I sometimes worry about the birds attacking me as I walk by and the feather dust falling in my eyes. So far it is manageable. Once in, I use the other door. One concern I have is the extra fees. A pre-lien fee is charged if you are one month late on rent. I do think the pre-lien fee is a class action suit waiting to happen. There is also a late fee that management will waive under certain circumstances. The online website works well to pay your bills however, sometimes it doesn't take my payment method and phone payments have their limitations as you have to have your card on file for it to be used. I change my debit cards frequently and have to drive to the location to fill out the paperwork once again. I chalk it up to visiting my stuff and cycling it out. Overall, I am happy with the location, the service, and the staff.

We've been happy with this storage facility over the years, however, more recently they've severely…read morereduced the hours of access. It is now difficult to access the unit when we need to, for example on Sunday or in the evening. Previously, they had an electronic keypad that allowed us to access the unit during a wider range of hours. However, that has been removed.

There are 2 employees. A man and a woman. The man is very irresponsible. Deal with the woman. I had…read moredead moths in my stuff after 5 months of storage. It's a great location. They are super nice. They need an exterminator.