The manager who runs this place is no walk in the park to communicate with-- talk about looking for problems. I, after recently moving my office into the area, was looking for a storage nearby. I contacted this establishment and they said that they had plenty of units and that they'd happily hold one until Monday. I called back a couple days later and a young man answered the phone this time and tells me that I have to talk to management. Baffled, I asked him why (how did he know it was even me? First name basis memos in the office I guess!
BUYER BEWARE
I called a month or so later and asked if i could rent and the same manager asked me all about what sizes I wanted and seeing as I wanted a first floor unit and there were none-- we discussed second floor units. We agreed on a price. She even asked me what I would be keeping inside the unit and regardless of my answer it was "too heavy" for their steel floors. Next, she offered me a first floor smaller unit despite having previously said that it wasn't available and when I indicated that I would love one-- she nearly lost it... in my receiver, I hear a lady slamming down a pencil and cussing. She told me to get my ID and cards and come down. Confusing but one histrionic grouch wasn't going to stop by storage hunt-- I drove down with some stuff and my credit card and then, to my utter bewilderment, she tells me that I'm banned from the place! Why? For not reaching anyone on Monday when nothing of unit numbers was ever discussed, she claims it cost her. Now, it's costing her even more, because that unit won't be rented probably all month. I was too incredulous with her unsatisfactory reasoning that I didn't bother explaining to her that she just did the same thing to me, during a workday when she could have said so originally.
Very rude, domineer conversations and vindictive and nasty: it takes a-lot for me to say that about someone-- I hope the owners sees this because your rental is being absolutely mismanaged.
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