1. Ahmed's Moving Express

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San Rafael, CA

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Ahmed's Moving Express

4.8 (179 reviews)
Open • 8:00 am - 5:00 pm

Services - Ahmed's Moving Express

In-state moving

International moving

Out-of-state moving

Ahmed's Moving Express Photos

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5 months ago

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1 year ago

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1 year ago

Business owner information

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Ahmed I.

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2 years ago

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3 years ago

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4 years ago

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Sherry J.

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2 years ago

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5 years ago

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3 years ago

Ahmed's is Old School. Customer service unbelievable. I 100% recommend them. Their professional and kind movers did an amazing job.

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3 years ago

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6 years ago

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6 years ago

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Sherry J.

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4 years ago

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6 years ago

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Ask the Community - Ahmed's Moving Express

Review Highlights - Ahmed's Moving Express

“Sherry Julin is a font of knowledge about moving requirements and resources and extremely helpful.”

Mentioned in 20 reviews

Read more highlights

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The manager who runs this place is no walk in the park to communicate with-- talk about looking for…read moreproblems. I, after recently moving my office into the area, was looking for a storage nearby. I contacted this establishment and they said that they had plenty of units and that they'd happily hold one until Monday. I called back a couple days later and a young man answered the phone this time and tells me that I have to talk to management. Baffled, I asked him why (how did he know it was even me? First name basis memos in the office I guess! BUYER BEWARE I called a month or so later and asked if i could rent and the same manager asked me all about what sizes I wanted and seeing as I wanted a first floor unit and there were none-- we discussed second floor units. We agreed on a price. She even asked me what I would be keeping inside the unit and regardless of my answer it was "too heavy" for their steel floors. Next, she offered me a first floor smaller unit despite having previously said that it wasn't available and when I indicated that I would love one-- she nearly lost it... in my receiver, I hear a lady slamming down a pencil and cussing. She told me to get my ID and cards and come down. Confusing but one histrionic grouch wasn't going to stop by storage hunt-- I drove down with some stuff and my credit card and then, to my utter bewilderment, she tells me that I'm banned from the place! Why? For not reaching anyone on Monday when nothing of unit numbers was ever discussed, she claims it cost her. Now, it's costing her even more, because that unit won't be rented probably all month. I was too incredulous with her unsatisfactory reasoning that I didn't bother explaining to her that she just did the same thing to me, during a workday when she could have said so originally. Very rude, domineer conversations and vindictive and nasty: it takes a-lot for me to say that about someone-- I hope the owners sees this because your rental is being absolutely mismanaged. BUYER BEWARE

If you're looking for customer service, you're not going to find it here. I went in to check out a…read moreunit on July 3rd, and was told to come back on the 5th and that it would be held for me. I callback on the 5th and apparently it was rented before I had the chance to go in. I find that quite disrespectful. I would've signed up for the unit had the gentleman that I spoke with not tell me to wait till the 5th for the owner to come back. Seriously?! Do NOT rent here. There are tons of other places that will provide you the respect that you deserve as a consumer.

San Rafael Self Storage - Drive up Storage units

San Rafael Self Storage

(33 reviews)

I had a unit here for 5 years and was very happy with it. Facilities are clean and…read moreclimate-controller, lots of cameras, and there's always a cart when you need one. Staff is really nice and communicative.

I am so glad to be done with San Rafael Self Storage. When my fiance and I moved into a condo with…read moreno garage, we decided to keep some of our belongings in storage (he builds cars as a hobby and there was nowhere in our home for all of the tools and tires). It was a short-term solution that should have been pretty uneventful, however, we found San Rafael Self Storage to be sub-par. Two major issues accelerated our choice to move things out quickly after we moved into our house. 1. Leak in the roof. We had our items in temperature controlled storage on purpose. In addition to car items, we also kept some keepsakes here. We were SO disappointed to find a leak had let a ton of water into our unit over the winter. Very thankfully we had our items in closed plastic bins, but this not only should not have happened, but when we reported it, their resolution was lack-luster ("you can move your things to another unit, but we do not promise there will not be leaks.") 2. Homeless people sleeping in the entry and using facilities. This is supposed to be secured storage -- we have to punch in a custom code every time we come and go. Unfortunately, the local homeless population seems to jump the (very low) barriers to the property and on several occasions I found people using the bathrooms to shower or sleeping in the building. In a facility that often has no onsite staff, such lax property security made me feel very uncomfortable being there alone or after dark. I'm not sure what better options are available, but I would certainly not recommend San Rafael Self Storage.

Ahmed's Moving Express - movers - Updated October 2026

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