Ive been locked out of my storage multiple times, threatened and ultimately dissatisfied with public storage. My bill is current and I'm still not gaining access to my unit. Please avoid renting space here, it's more of a hassle than a privilege. read more

Public Storage - Lock on unit even though it shouldn't be there. - Self Storage Near Me - Bloomington, California

I was so stressed having to find something asap and Evelynn helped me find exactly what I needed. I feel so relieved. A++ customer service. She even gave me a great deal on a pack of boxes. It's called the storage pack for $20. read more

Public Storage - Self Storage Near Me - Bloomington, California

I was renting a unit here for a year and I honestly had no complaints the entire time there. The staff member Daisy made my move in and move out super simple and fast. when I needed assistance with some things she didn't hesitate to help! This is a well maintained and very well staffed location. if you're looking for a place to store your belongings this is the place to 10/10 hands down best storage property I've rented from. read more

I had a unit I had rented for 7 year and I started paying $160 a month and after 7 years the unit went out to $519. It was getting ridiculous. read more

Daisy was a HUGE help! Came into this whole process blind, as I've never needed a storage before. Daisy made sure to answer all of my questions extremely thoroughly and made sure I got the exact size I needed. She even got my 1st month for a dollar! Overall, couldn't be more impressed with the cleanliness of the place or happier with the service she provided! Thanks again Daisy! read more

This place is fast service, professional, and really easy to rent a places. The employee are knowledgeably, makes me know how the storage works. I'm happy with this place. I rented for put my stuff. read more

Amazing costumer service! Daisy is very knowledgeable and was very helpful. She helped me find the right size unit for me. She made the process so easy. Thank you so much Daisy!!! read more

Been here at this storage for about 3 years I recommend this storage to everyone.The employees are awesome very helpful and very very friendly read more

Rene was truly amazing and super friendly. Got everything done in a matter of minutes. Would definitely recommend renting storage here. Super quick and easy read more

They raised my rent $45 right as COVID-19 hit. I live in another state now and had planned to move everything in March/April but when Corona shut everything down...I had to wait. Now I've had to pay 3 months at a ridiculously inflated rent. Shameful...sad...and pathetic. WONT EVER USE PUBLIC STORAGE AGAIN! Thank God for extra space and decent human beings during times of crisis. Way to scam your customers during a pandemic. read more

5 stars on customer service for front desk Martin very helpful And nice answered all my questions and dedicated his time NOW 3 stars on property not so clean in the unit and No lights !! inside units :( there was one unit with the Sheetrock coming off needed to be screwed back lol I seen thur someone else unit there things. Not good but very good prices so I'm a renter "tip" bring a lock u save $21 read more

Public Storage - 10x30 unit - Self Storage Near Me - Bloomington, California

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Best Storage customer service support! Rene is outstanding!

Very informative, helpful, and most importantly: fast! I really appreciate a business that can handle customer service as efficiently as this one. read more

Is the first time we used a storage place. We paid 09/07/20 credit card.. since they had all the information they charge the month of 10/01/20.. We moved out on 10/03/20 not knowing what they did. This is bad business. Never again, greedy people. read more

My experience was awful with Daisy and the DM Manager Fernando on Tuesday. I found myself underestimating the ubit space needed and approached Daisy with a transfer request. I handed her my driver's license but I didnt realize my driver's license was my old expired one and not the current one nor did I know where it could be. Daisy said she understood but if I had at least a picture i.d she could work with that so i proceeded to find one as well as a check with my info and a state issued I'd . She said she had to ask her dm for aproval . He was on speaker and said no so then she said she couldn't and he would go on comparing renting an apartment without a current i.d. to a transfer of unit (when I already had a unit there). It was upsetting because I not only had enough identification as well as confirmation of payment email, Access code and confirmation text as well as the keys to my unit, which made it more than credible and yet he was rude and I said fine I guess I'll do with the unit I have and Daisy ironically said "I tried to help you Sylvia" which I thought made it an even bigger joke that they were questioning my identity when she never questioned it before talking to him. So instead of getting helped I was put though an unnecessary and uncomfortable experience. DONT SAVE THE FEW BUCKS DOFFERENCE AND GO CADDY CORNER TO EXTRA SPACE STORAGE. You get what you pay for. read more

My family rented 2 storage units recently at the Bloomington facility...we've used other places in the past but this place is the best! Clean, spacious and convenient if you live in this area, definitely the place you want to go. The best part is the manager, Ramona, who is kind, patient and always takes the time to make us comfortable and happy. She treats us like we are her main concern, and if you want to be treated right, use this facility! Thanks for the great service, Ramona! read more

Very likely to recommend family members to rent here when they did a great job very athletic service great deal thank you

Public Storage Fontana on Linden. Rene was awesome helping acquire this space. Very professional and willing to help all the way. Very pleasant person, professional. I would rent from her anytime, anywhere. Thank you Rene. read more

Thank you to Rene for her constant help throughout this struggling move! She really went out of her way to make sure we were taken care of through these couple of months we stayed. Thank you for your constant help and honesty! read more

Horrible service black lady rude didnt want to help us. Paying customers don't get treated like that. Respect is all we asked for and a unit. read more

Stopped by PS Bloomington to checkout prices & I was surprised how huge & clean this facility was. The staff was super friendly & knowledgeable ask for Lily that's who helped me out. read more

Romana was super reliable, informative, and efficient. Would recommend this location.

The place was very clean and it seemed well maintained. Navill helped us find out which storage size was right for us. He showed us the two options we could've gotten and explained right away about the insurance and what kind of lock they recommended. Overall the visit was great. read more

Ramona is a good employee provided me with good customer service and helped me understand how to store my stuff good clean place with security cameras too read more

Ramona was very friendly and helpful. Made my trip fast and efficient with my busy schedule

I was having a bad moving experience the entire weekend and Kaitlyn's customer service made it a lot better... She was fast, nice, friendly, efficient and knowledgable... It was my first time renting a storage unit and it was easier than what I expected with her help... read more

Today I went to Public Storage to get a storage unit for some childhood possessions that are dear to me. I met Ramona who was the rep there. I must say I was very pleased with the service I got. She was fast, efficient and knew what she was doing. I was in and out in the matter of minutes. She explains everything to me with complete knowledge of everything she was saying, which is hard to find in today's world. I recommend this place to anyone who needs a nice clean and friendly place to store their belonging. Thank you Ramona and Public Storage for making life easier for me when I needed it! Keep up the good work :) read more

The staff was nice at this facility but this review is about Public Storage in general. When I got to the facility, what they don't tell you before you get there is that they "require" you to have insurance on your items. If your homeowner's policy doesn't cover your storage facility (which most don't) then you're stuck paying an extra $11-15 on top of your monthly fee. Also, Public Storage seems to have an extremely heavy-handed sales approach to their business. Of the Public Storage facilities that I called to inquire about prices, I got the hard sell from their managers trying to upgrade me to a larger unit, or try to sell me boxes, packing supplies, and locks. I'll give them credit for maintaining clean, secure facilities, but I could do without the high-pressure sales pitch. read more

I had my stuff here for awhile they have great customer service and great prices i recommend this place then anywhere else resonable prices well worth it read more