I had a great experience with Extra Space Storage! The staff was friendly, helpful, and made the whole process really easy and stress-free. The facility was clean, secure, and well-maintained. I really appreciate the great customer service and would definitely recommend Extra Space Storage to anyone looking for a storage unit! read more

So, i've been looking around at several locations in the I.E. for a storage facility. I literally went to 7 different places! With that being said, I've decided to give my business to Extra Space Storage in Fontana. It's the location right across the street from Kaiser Permanente Hospital. The reason I ended up choosing them was because of the overall cleanliness of the whole facility and MORE importantly, the store manager, Steve. He was very friendly, informative, and patient and answered every question that I had for him. If you are looking to store some extra things at a storage facility, whether it'd be a few items or a whole room full of stuff, give this place a try. You won't have to look anywhere else! Trust me!!! Thanks again Steve... read more

Ane was AMAZING. Super sweet and went above to help me. I appreciate how much it seems like Steve and her care about customer service.

Thank you Tier for the outstanding customer service. It was a pleasure talking with you and I appreciate the speediness of your response and for being efficient. We've been customers here for several years because it is always clean and accessible read more

Great customer service, always monitored. Very happy with my experience and I definitely recommend.

Finally moved my stuff out the storage this month. From the time I rented a storage - customer service and staff knowledge were on point, to setup online payment, regular payment reminders - worked out perfectly to remind me of automatic payments, to the day of moving out my stuff - Rebecca was extremely helpful in providing pertinent details of my storage and do's and don'ts. The only suggestion I have for future Storagers is to put a cover of some sort just under the door to prevent dust getting into your things. All my stuff was covered in dirt, found a spider on top of a box but mainly just lot of dirt. I highly recommend this Extra Storage Space to anyone in need. You will not regret it! read more

Ana is super helpful and goes above and beyond to provide A1 service. They always work with us and make renting with them easy and convenient. read more

Great service by Steve, was able to make it a great experience I would recommend! Anyone needs storage see Steve!

Yesterday I went to extra space storage in Fontana off of valley and the associate there I believe her name was Laura she was such an amazing person she very helpful and kind and she was knowledgeable in the questions I asked her so please keep up the good work read more

Someone answered the phone right away when I searched online. Cindy was awesome she informed me via phone all the details and requirements needed. She was very helpful and has great inputs and recommendation. Loraina met me on site she was awesome and detailed she has a very bubbly personality. Cindy and Loraina both have excellent customer service and relationship. They love what they do and you can feel it. I am very happy it was so easy to get a storage unit. Thank you. You are both Awesome! read more

This was my first experience with Extra Space Storage and I highly recommend thier services. Rebecca, went the extra mile in helping us. She provided excellent customer service and really cared about our moving and storage needs while understanding our budget. The facility is well-kept and super clean. Thank you Rebecca and all the friendly and helpful staff. read more

It's been a while since I used a storage unit. This facility is great! Ana and the team here are all very helpful. I used this facility because I'm moving into a new home. My move in date has been pushed back multiple times. I called Ana to see if they would be able to help me and provide me extra days since I've been pushed back a few times. They had cooperated with me and provided me a few days with no issues. On the day I'm moving out of the storage facility I had forgot my keys. They were able to get it open no issue. I highly recommend this storage facility! They employees here are very helpful! read more

was amazing Very helpful definitely recommend this location. I found the perfect unit for me

I used the extra space storage in Fontana and they we're always always helpful and friendly.

I highly recommend, renting your storage unit here. Naomene was the lady that helped me. She was so sweet they have reasonable pricing. and extremely clean. reservations were super easy online. All I had to do was show my ID took less than five minutes to get the process going. read more

Always helpful and friendly. Returned calls promptly. Facility was clean in and around. Easy to get to from 10 freeway.

Ana was very helpful. Unit was the right size and it was exactly what we needed. Thanks extra space!

I knew I had made the right choice, as soon as 'Anna' answered the phone. I had completed the application online and within 5 mins she had left me a message, asking if there was anything she could do to help me with the application. Everything about the place added up for me, location, unit size, price, hours of operation, so I called Anna and we completed the sign-up process over the phone. I then went to the unit and signed the necessary forms. The first thing I noticed, apart from how incredibly friendly, helpful and professional Anna was (something that is rare these days in customer service!!) was how clean the place was. You could almost eat your dinner off the floor. The hallways are immaculate, garbage and even dust free, which in the desert, is some achievement. I've been there for almost a month now and many times when I visit, Anna takes the time to come by and say hi and check that everything is ok. Which it always is. I have to give them and Anna a FIVE STAR review, what else can I do if the place is that good? read more

Extra Space Storage saved my sanity with a last minute rental and multiple changes all within a 2 hour period. I called in the morning looking for a space and over the phone and electronically I was able to complete all the necessary documents in record time! I am so appreciative of Rebecca, Lorena and their team for being so kind, patient and supportive during a very stressful move! I highly recommend Extra Space Storage hands down! read more

Thank you Jessica for being so kind and helpful to us! My husband and I were looking for a quick 30 days storage. And here at Extra Space Storage they have an awesome promo! 30 days Free! We thought we were gonna be ok with just 30 days and our escrow on our new home took a little long than expected. We were able to probate the extra week. And we were so happy with the service and courtesy of Jessica. Highly recommend this storage space, safe secure and friendly! read more

Anna was so helpful and informative. she understood our needs. she is like a breath of fresh air, in a world with so many rude people. We are so happy to be where we are and have somebody like Anna being able to help us. Than you!! read more

I came here last minute needing a storage unit and Ana was very helpful and assisted me in every way possible. Ana provided me with great customer service and was very patient with me when it came to answering all my questions. read more

Me and my wife are very happy we chose this place while we are transitioning in a move. Anna is super helpful and has great customer service! read more

Funny how things change. I was told at the beginning of this month that I was being evicted from this place, my unit, for no apparent reason at all. Can't be for non payment of rent, that has been an automated pay for the last 11 months. Couldn't be because I'm there all the time, I'm not. I initially rented this unit to store all of our Christmas decorations. Then some other stuff was added. I was contacted by telephone earlier this month and when I returned the call I was asked what my address was. I said the same as it has always been. Then I was asked did you receive the certified letter telling you that your lease has been terminated? WHAT??? Why? This was my response. No real answer was given, except I could never rent from Extra Space agan, and oh by the way your significant other is suspect in 2 locker/unit robberies. Again, all I could say is WHAT??? Today I received a "PRELIMINARY LIEN NOTICE" saying I hadn't paid rent. Um it is documented in banking statement, that yes, I did. Oh wait, when I checked on it, there was a deposit on the 18th of this month by Extra Space for the EXACT SAME AMOUNT I have removed monthly to PAY my fees. Funny, this is the Extra Space storage place that was RAIDED for renting to a gun runner earlier this month. I guess if they don't like you, they throw you out one year later. This is a review to say NEVER rent from them. Small Claims court may have a new case filed, as I was never late in paying, and saying things like your significant other is a suspect is a.form of defamation of character. Yes, he's different, yes he is even kind of weird, but he is no thief! read more

This is the place to go. You definitely get what you pay for. I moved my things in to this most secure unit with SO MUCH EASE. The staff are friendly and helpful and i appreciate it. I'm certainly happy that I choose to go with these guys! I highly recommend. read more

Great storage company, Joe is the best, he's very patient very helpful, goes above and beyond to make sure you leave happy. Really down to earth nice guy. The facility is always clean and most of all they answer and return calls! Unlike PUBLIC STORAGE! I'd definitely recommend. read more

Joe was amazing in our cross country move. He seriously made this do easy and if I had to do itsgsin he would be the one thmg I wouldn't change about the cross country process read more

This happened to be my first time renting a storage unit and the gentleman and woman helping me was very helpful, showed me the unit and explained things very clearly ! I appreciate the employees at this location being very helpful and very clear at explaining things . Thank you so much read more

What a great professional Staff. Azucena & Letty take care of MY business as if it was theirs. I would highly recommend this facility to anyone. As a matter of fact I have!!. The effort they put into keeping this storage area clean,very well managed and professional is tremendous. read more

This place is HORRIBLE! I had stuff stolen right out my storage when I was loading my car literally within 5 minutes. When I notified management of the incident they didn't even seem to care and lied about not seeing anyone on outside cameras! Obviously my stuff didn't grow legs and walk out by itself! Even worst their insurance there doesn't even cover theft! This place is very unsafe and they don't even have cameras in the hallways? This place is a joke go anywhere but here. I guarantee you will have things taken from your storage, they have also had a ton of break in's here because of the alley being so close to the location easy to break in. read more

The facility is clean and the staff has been great. Azucena signed us up the same day that we called. Even though it was late, she showed me around and didn't make me feel rushed. When we needed to get a second unit, it was an equally pleasant transaction. I am happy to recommend this facility. They have done a great job for us. read more

I actually have a storage unit at the other Fontana location, and have had no real problems with my unit. The price is still reasonable although the rent has been raised a couple of times over the last 2 years. The units and the facility are clean and well kept and security is good. read more

Azucena is wonderful. She showed me the space I reserved and it works. I have never used a storage facility before but she made the whole business easy. She is very friendly and helpful. I feel my items are in a secure location and that is important to me. All in all a great experience. read more

The extra space storage staff gave me excellent customer service. The assistant manager Priscilla helped me identify which storage space I needed, and showed me the different sizes available . I would definitely recommend them, and will definitely be using them again. They have a variety of storage spaces available to meet anyone's needs and have the best prices. read more