Staff was really helpful and friendly. She made the process simple and fun and had patience in…read moreshowing me all the units I was interested

Royce and Brenda are always very helpful. This place is clean and the workers are super friendly…read more Thanks

Ollie was prompted to assist me finding the right unit. This location is clean and well kept ,…read moreOllie made me feel like family and earned my trust -blessed

AAA All American Self Storage has been a pleasure to do business with. My home recently experienced…read morea flood and they gave me a rental the same day and were very understanding and helpful. The staff are friendly and are always on-site when you need them. They were knowledgeable of the current specials available and was able to get me a great deal. The facility and grounds are kept clean. I would recommend this place to my family and friends.

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!

Wonderful customer service. Always pleasant and on top of business. Clean facility. Well maintened…read more repeat customer.

They made the process fast and easy and have better prices then other storage facilities. Would…read morehighly recommend great customer service.

They don't deliver what they promise you!!!! They also…read moreraised the price on me 3 times in one year.

I was looking for a storage unit they're the most expensive one its only a roll up garage type…read morestorage unit It's not inside a building like some storage units are And the front of the building is plastered with graffiti I wouldn't even store an empty box there welcome to the hood in Fontana

The service we received in the U-Haul on Valley in Fontana was horrible. We were told we were gonna…read moreget a trailer and a refrigerator dolly. They had the trailer but no dolly and was not told that over the phone when we talk to the customer service at this facility and asked if he could call any other place that had a dolly. He basically told us that we would have to do it ourselves. I am Mexican and the person that I dealt with was Mexican. He was really rude with my wife and we did not appreciate it. He was young probably getting minimum wage. He was not queen cut at all hair was messy so he had no personality towards customers and as far as the dolly we dealt with four other places and nobody had one when we were told once we called their hotline that this place has it this place has it maybe that place has it so it was a waste of our money and gas there needs to be an updated service to the point of where people know what items they have in stock and where they can go to receive that item instead of going to several different places to find it I did rent a trailer at the Fontana U-Haul on foothill and Sierra the young gentleman there was very polite said he was sorry for the other U-Haul employee and he tried very hard. I didn't get his name but I would all I can do to describe him is he was a young male of color, very polite and helpful. I would like to say thank you thank you to him if I knew his name, but we end up having to rent a Dolly at Home Depot, dealing with U-Haul at this moment and time was very frustrating cause our time window on picking up our item was getting ready to close as well as their building to return the items that we were renting, but something has to change in the system on knowledgeability of knowing who has what in stock I don't know whether I would go back again because of the first person that we dealt with, and we dealt with a few, but at least they were upfront and they just told us that they didn't not have the dolly. Only reason I would go back to U-Haul is because of this one person that really tried to help us like I said, young and polite. and again the young man that really helped us was probably getting a minimum wage as well, but had the best personality you could expect from a young man. So to U-Haul I hope you can do something as far as updating your system. I saw your other customers don't go through it, and I would like feedback from customer service if possible.

Went in to get propane tanks filled took forever to find somebody.had to walk all the way into the…read morelobby Girl at the counter told me she would call somebody for me waited another 25 minutes Nope, not worth the time or money

Very nice and professional service. Courteous and knowledgeable. I forgot the gentleman's name,…read morehowever he was bald and spoke Spanish (sorry if offensive) I would just like him recognized. Thank you!!

The owner was very helpful and pleasant. Explained everything Cleary. Great kind serviceread more