Sean and Brittany were exemplary in their customer service, professionalism, knowledge and…read morenavigating the goal of renting a space

Believe me, you do not need a storage unit desperately enough to become entrapped in this company's…read morescam. I thoroughly agree with the review written by Ray B. on July 25, 2023 (see below). He covers it all. It is exactly what I experienced. When I got the postcard announcing the 80% skyrocket in my rental rate the third month into their month-to-month scheme, I wasted no time getting my belongings out. I've tangled with grift, but I've never seen anything this blatant. I felt like I was suddenly in the grip of a loan shark working for the Mob. Of course, Extra Space Storage preys on people who don't have the ability or opportunity to vacate quickly. It appears to be their business model. They've got you by the you-know-what's if you don't have the means to immediately rescue your stuff and flee. What would the rate hike be in the sixth month, or in a year? I wasn't about to stick around to find out. Like Ray B., on principle alone, I got out. Why reward this predatory business? If you KNOW without doubt you only need a month or two and can then grab your stuff before the whammy, sure, take the reasonable intro offer designed to lure you in. But notice the gleam in the company's eye if you say, when they ask you how long you need the unit, that you're not sure, or mention many months or years. Reprehensible. Shameful. Stay clear.

Absolutely love this location!! I wouldn't store anywhere else in the city!! Quincy is THE BOMB!!…read moreDo yourself a favor and store with this CubeSmart location. I've been a customer for almost 2 years now. -Rikki-

The staff is never there to ask or answer questions for you . And the walls are falling in on my…read moreunit and people from the next unit has access to my property . My things are not secured . There are unexpected price increases and high rental .My property was damaged when doors were replaced on all the units and it was never replaced , nor paid for .

This is the cleanest, nicest, most efficient, and best customer service oriented UHAUL I have ever…read moreneed to, thanks to Jeff Fowler! Easy to reach via 285, my truck was neat as a pin, brand new with 4000 miles on it, and Jeff took the time to ensure I knew everything about operating the vehicle before I left. You want to use THIS UHAUL business! Don't waste your time at other places where they don't treat you like their #1 priority. I am thrilled with the quality, service, and great prices at this Washington Rd UHAUL in College Park!

The employees didn't wear masks but they were very friendly and assisted me with what I needed…read more There's no parking so you have to park on the side or right at the front of the store which is directly in front of a self service car wash so you should be mindful where you park.

Connie has so been helpful giving me information on both properties in the area and while I was…read moreactually going to "go with the other" she continued to help me. Some how a misunderstanding came about and at the last minute (I do mean last) and she was able to fit me onto her site whew ! When we arrived she had just finished cleaning and treating the unit to be rented. We started the paperwork, she explained everything and later delivered an envelope to me knowing that we were on a time schedule. If you need a storage unit call about availability Ark fills up pretty quickly and the "special rates" are "good for six months only."

Who knew a storage place could make you feel at home?!?…read more Connie and Laurie are absolutely fantastic! I have been using this facility for over 5 years and I will never go anywhere else. Location and price are important but being able to access my unit at anytime and still feel safe is huge for us! This facility and specifically the ladies that work here are so kind and helpful that we have several family members and friends that have units at this facility. If you are considering a storage unit then look no further as this is the best bang for your buck! Clean units, friendly staff and safe access 24 hours makes this the best storage deal in town!!!

I moved my business operation here about 2 years ago, and I think this is the best warehouse setup…read moreI have ever had in 30 years. I can rent month to month for a reasonable price without having to sign a long term lease. I can add a unit when I get larger shipments and close it with short notice once those items are sold. Shipping to this location is the most secure setup I've ever had, with gated access and coded door entry. With a dock high dock and drive up dock, It's perfect for shipping/receiving pallets and loading/unloading smaller items. One of my units has power, which is another big plus, and the price per month for power is extremely reasonable because this facility has solar power. Too bad you can only give this place 5 stars!

We left CubeSmart because the entry doors were constantly open, bathroom was absolutely disgusting,…read morehomeless walking around and we were told by the manager that there were breakins and flooding. So we quickly had to find another storage place as our house isn't going to be ready until Feb 2023. We drove around and came across Decatur Self Storage. Don't let the outside influence your decision to go in. We were greeted by Mike, an owner, who showed us around, showed us a unit, signed us up on the spot. Everything he told us - gate entry, building entry, security protocols was correct. We are happy to support a locally owned business who seems to care about their business.

Mike the owner was awesome guy- friendly polite and professional treated me and my fiancé with…read moregreat customer service he showed us the unit- plus how to operate everything from the front to the back- plus this place has awesome prices and inside units ac/heat security all around open 6a-10p witch is awesome closes only 3 days a year thanksgiving and Christmas and New Years !!! That's pretty awesome I like the security system and no one can break in security cameras plus video surround that's awesome!' I would recommend this to all the people in Georgia to go here!!!

The manager that helped me, Kristen, is the best storage professional I've ever met. On top of that…read moreshe is so mesmerizing to just look at. I got lost in my words a few times while trying to hear the information about my storage. Any who, storage places need more people like Kristen !!

These boys were an absolute joy to work with. They came in early and stayed until the needed job…read morewas completed. They were swift and thorough. They also brought wrapping plastic and heavy-duty tape with them. If you need moving blankets, they also sell them. For the price that I paid, it was so worth it. They only charge $25 for a trip fee and $95 per hour. I hired them to move my things to a POD. Overall, they were a lot cheaper than hiring a name brand mover (they were 2-3x the price of what these kids are asking for). All in all, I could not be happier with my experience. All these years Ive been yelping, I have to say this was my most pleasant experience working with anyone.

Excellent service! Quick response and very professional. We had them move some heavy hardwood floor…read morematerial from the garage to ups stairs. It took a bit less than the time they anticipated but was totally worth it.

Buyer Beware - These Guys are FOS…read more I have been trying to vacate for two months now. Been by my unit 6 times in the past 2 months and have been denied entry starting with a jammed door, where the building was damaged from someone backing into the door frame. Once I was able get staff to open it, I discovered there was a huge, gushing leak in the roof that ruined most of the items of sentimental value in my son's unit. Would you pay for a unit like this that leaks, and has a jammed door. No, you would not. You would be trying to get your stuff out of there ASAP. Yes, you would. This is what the shysters are doing. I am am the executor of my son's estate, and I am disabled. A grieving elderly father, over 70, with a disability. The perfect mark, and they have been taking advantage of me That's how I got the unit which I have been paying monthly on for 1 &1/2 years. The unit leaks like they turned the down spout into it, literally soak his belongings. It also has a broken/jammed door, which they haven't fixed. I keep paying and they keep blocking access due fuckups like the broken jammed door, miscommunication and inflexibility with grace period after they KEPT ME FROM VACATING repeatedly. I am here with truck and trailer again, and they disabled my access code, even though I paid them. Maybe your experience was different. My son chose a small non-climate controlled facility off Gordon Road in Austell, which the estate was paying more than $100/month. Small Units like his are half the price. PHOTOS TO COME.

The best customer service experience I've received in a long time. Everything was explained to me…read morein a very professional and friendly manner. The manager is a gem and she is so patient, helpful, and kind