I received top notch customer service from Dorothy, the manager on site during my reservation and…read moresubsequent move-in. She was patient and thorough in answering all of my questions. The facility just opened in Feb. 2015 so it's brand new and spotless. There are cameras everywhere, and each leasee has their own personal access code, so folks can't go running around all willy nilly. Now on the Public Storage system website: I had previously reserved a space at another facility, only to get there and find out that they in fact did NOT have the space I needed. The manager was apologetic and offered to check other nearby locations for availability. On the website there were four facilities near the one I had originally reserved, and all showed availability. Thank goodness the manager had the gumption to call and check because lo and behold they, too, did NOT have the space I needed. I would have been driving around like a crazy person. The website also does not advise that there is a $19 fee for the lock that comes with your unit, and that insurance is mandatory and not optional. Basically, they're not holding themselves liable for your stuff even though you're PAYING them a monthly fee to keep it secure. Okay, sheesh. An extra $11/mo to insure items that aren't even worth half the maximum liability. Ultimately not a big deal to me but may be to someone else. The $1 promotional move-in rate is a selling point and is advertised just about everywhere. It was on the website and is posted on a banner outside of the building; it's even posted here on Yelp! So imagine my surprise when I arrive to move in and my reservation can no longer be found, despite me having a confirmation email and receiving a prompt call from Dorothy to confirm. It just disappeared out of the system! I re-do the reservation on site from my phone, and you guessed it, no more promo rate listed for my space! I now have to pay the $53 full month rate plus the $22 admin fee (whatever that is) plus the $19 lock fee, plus the $11/mo insurance, and now I'm over 100 bucks for move in. So much for $1 being a selling point. I would have made a fuss but quite frankly it wasn't Dorothy's fault and I needed to move ASAP. I suppose this is how these people make their money. Nevertheless, I'm semi content knowing that my stuff will be secure while I'm abroad, but it would certainly behoove Public Storage Systems to provide thorough, up-to-date and accurate information on their website!

DONT RENT HERE !!! I REPEAT DONT RENT HERE!!! My storage unit went from $102 to $303 for the same…read moreexact unit . they beg you to opt into auto draft and they scam you !!! I left a hidden camera inside my unit and STAFF opens and closes my unit periodically!!! don't rent here they drilled my lock off and replaced it and I was locked out of my unit until staff arrived 3 days later . I need help suing this place !

Listen...moving is stressful enough, but Omar, Eswin, and Jose made this move an absolute breeze…read more These guys were fast, efficient, professional, and handled my belongings with care. From the moment they arrived, they got right to work and did not waste a single minute. I was honestly impressed by how quickly they packed/moved everything while still being careful with my furniture & boxes. What could have easily been a long, exhausting day turned into one of the smoothest moves I've ever had. They were respectful, friendly, hardworking, and worked incredibly well as a team. As a busy nurse who's juggling work, grad school, and life, I truly appreciated how seamless they made this process. Their professionalism and work ethic did not go unnoticed. If you're looking for movers who will show up, get the job done right, and exceed your expectations, ask for Omar, Eswin, and Jose. They were phenomenal, and I would absolutely use them again. Thank you guys for helping make my move into my new place so much easier!

7/24: UPDATE: reimbursed for lawn damage. Not a dime for the damage done to the brand new…read moredresser I hadn't even had long enough put clothes in. It had just been delivered. Wouldn't recommend them still. Review not changed. 7/20: No reimbursement in full or any additional communication from this company and it's been almost 2 months. Avoid them at all costs! 7/14: Yes, accidents happen, we understand that and asked your company to make good on them. A $120 gesture of "goodwill" isn't reimbursement in full, it's a slap in the face that we refused. If there's truly a reimbursement in full for the brand new dresser and trench I will update this review again. If not, I'll update this with the communications from your staff.

Moving can be stressful! And the very last thing anyone wants is added angst over the care of their…read morepossessions. I was on my 10th or so quote when a friend recommended Charlie's Angels. From the moment I called to get a quote I felt at ease and confident in the exchange. After a day or two of receiving the quote, I decided to book. Stress free. Hassle free. Straight forward pricing. Prompt follow-up. Knowledgeable and courteous staff. I received a text reminder a few days before my move and a call the day before to confirm all details. The movers called when they were on their way on the day of ... nearly an hour's notice. They arrived, introduced themselves and we got right to the walk through. They worked and worked and worked until everything was securely wrapped, packed and loaded. The unloading and unpacking process was even faster. THANK YOU Dave and team for your professionalism, care and efficiently. I would absolutely book with them again!!! 10/10!

Second time using Charlie's Angels Movers. Great service, on time and at a reasonable price.read more

First, the good- They were easy to deal with. They showed up…read morewhen they said they would. They sent me a contract, they answered any questions I had and made me feel good about choosing them and the move itself. You know how it is and how stressed out you are when its moving time. Had to move about 40 miles away and with Atlanta traffic, even on a Saturday, it was nice to leave it up to someone else. Plus they didnt charge for the drive to get to my house I was moving out of. Thought that was really nice. They did charge me time to drive to my new home but again thats very fair. Second, the bad- I got the three-crew option. The leader was a long term employee and knew what he was doing. The other two gents were new and I am not complaining, we all have to start sometime. But they were slow and always seemed to be on their phone when something was not in their hand. I felt like if they were working at a faster clip it would not have to have taken the extra time I paid for. Really needed to micromanage the other two and felt like shouldnt have had to do that. Mistakes were made. They left their tools at my old house for disassembling and putting furniture back together. Shouldnt you have a checklist before you leave? Third, the ugly- I have a very expensive bedroom set that I bought five years ago and was all that I was moving that was really nice as it was a paring down move with lots of stuff not coming. They damaged that furniture dropping it on its corners. First, they tried to say it was like that when they moved but later fessed up. The leader of the crew then was like no worries we will send someone out to fix it up. Though I am not a carpenter, I thought there is no way what they did could be fixed. After almost six months of going back and forth they sent me less than 150 dollars. I did not pay for the "extra" insurance, so what I had was the basic insurance. I was naive enough to believe I didnt need the extra insurance. I am paying professionals to move it so dont you know how to move it without damaging it? Thats only a rhetorical question at this point as I know the answer. I liked their business model, just wish the execution was better in my case.

They moved me three years ago and didn't break a single thing! even gave recommendations on certain…read moreitems on how to package and move them. the movers were polite and kept us informed every step of the way. I'm using them for a move now in 2026 and their quote had the SAME GREAT PRICES! you can't beat that.

Connie has so been helpful giving me information on both properties in the area and while I was…read moreactually going to "go with the other" she continued to help me. Some how a misunderstanding came about and at the last minute (I do mean last) and she was able to fit me onto her site whew ! When we arrived she had just finished cleaning and treating the unit to be rented. We started the paperwork, she explained everything and later delivered an envelope to me knowing that we were on a time schedule. If you need a storage unit call about availability Ark fills up pretty quickly and the "special rates" are "good for six months only."

Who knew a storage place could make you feel at home?!?…read more Connie and Laurie are absolutely fantastic! I have been using this facility for over 5 years and I will never go anywhere else. Location and price are important but being able to access my unit at anytime and still feel safe is huge for us! This facility and specifically the ladies that work here are so kind and helpful that we have several family members and friends that have units at this facility. If you are considering a storage unit then look no further as this is the best bang for your buck! Clean units, friendly staff and safe access 24 hours makes this the best storage deal in town!!!

Honest and quick to response. I would definitely reach out again if I needed them…read more I have to use 85 characters to say what I did in 20 so I hope I'm at the limit.

Avoid this company at all costs! They charged me triple what they quoted me. Refused to get out of…read moretheir truck until I paid and held my stuff random. Then after I paid and they brought my stuff inside they showed all the items they had damaged. The damage was extensive to some high value items and the damaged the walls of my house I was selling. I tried to go through their claims process and they have some bogus practice of 60c per pound of damaged item. And they arbitrarily decide what the weight is. This company is unprofessional and borderline fraudulent. AVOID.

I would have given a 5, BUT…read more... Lets start with the positive. Communication was great, and easy to schedule pick up & drop off. They also showed up on time. They are much cheaper than PODS, and have better reviews than PODS. (I recommend negotiating the price if possible) My only bad is when booking we explained how much space we would need to move our 2 bedroom apartment, and the rep encouraged us to get two Relo Cubes stating it would be best. -They offer individual relo cubes, or 7+ feet of space in a shared freight trailer. (Only 1 Upack customer per trailer, and the rest left over is for commercial moving) I chose the relo cube because I was under the impression that the shared trailer was with another household. (They didn't clarify how it was shared) Im most certain the reps have no clue how small the relo cubes are because when we showed up on moving day and saw the relo cubes we were pissed. The rep I got that day kept assuring me everything would fit in the cube and I promise you theres no way in hell all our things would have fit. They switched us to the trailer, and we saved $600 switching to the trailer. We also found out how the shared trailer worked which was reassuring then. If you use them, and have many things move i recommend a trailer over relo cube. Relo Cubes are much smaller than disclosed.

I would not recommend this company at all. I have used shipping companies before but this has been…read morethe worst experience ever. I was quoted a shipping time and my shipment was delayed nearly 2 weeks. The customer service individuals were all very dismissive, unprofessional and unwilling to help. One guy told me "I don't know anything just call back tomorrow and speak to someone else." Not to mention it sounded as if he was half sleep and laying in bed. Do yourself a favor and choose another shipping company. This company is not worth your money.

Paul helped me out would highly recommend!! Was very professional and knowledgably, made my moving…read moreexperience seamless

Nice guy, he did a great job. This move was actually a few years ago, but I will hire him again…read more.. Liz August, 2025