IF YOURE CONSIDERING THIS SALON AS YOUR HOME SALON PLEASE KEEP READING!!!!!!!!!
I never ever leave reviews let alone bad reviews, but I don't want anybody to get treated the way I got treated. Pt nails uses cheap ass products.1. The gel always chips & the acrylic nails always breaks. There's no reason why my gel polish has chipped after getting a pedicure not to mention the amount of ppl scheduling to get nail repair because of chipped polish or broken nails....2. It seems like most employees think they're above everyone. I always go to the young lady at station 6 for my nails & I'm always sure to tip well, like very well. She didn't see it necessary to inform me that she wasn't going to be in for my appointment that I booked weeks in advanced directly with her. It's very embarrassing to show up to an appointment ask for your technician & be informed that she's off by one of the other workers.... there I am looking like a fool because everyone knew but me that she was off. My time was wasted. It's not the first or 2nd time she's done it. Which is also why I'm leaving this review. I've had it with PT nails!! I've been a loyal customer for 6 months and also referred ppl to the salon!! please guys this salon is just about the money they're so rude & use cheap products!! They have no respect for loyal customers I've been going there for 6months to the same person & she couldn't even reach out to a loyal client to let them know she was going to be out. Lol if you're looking for a home salon this is not the place keep searching!
Lena the owner is rude if she doesn't feel like doing a design she'll say it's too complicated or they don't do it there. A friend of mine asked for ombré nails and she said they don't do it there.
Nana the girl at the station in the front thinks she's above doing pedicures. Because she's the best they all cater to her. She only takes appointments. They all praise her I'm guessing it's because she brings the most customers in.
Sam at station 6 seems like she don't care about work. she's never there & on top of that has did a no call no show to 3 appointments I've set up with her.she does keep an appointment book so I'm not sure why she takes off knowing she has appointments. If you ask me they're disrespectful & the vibe is they don't care about the customers.
The guy next to her at station 7 does only what he wants to do on people's nails. It's gotten him cussed out by a client before in my presence. Because the lady at station 6 didn't reach out to me to tell me she was not going to do my nails I was stuck with him. My nail broke off that same day I got it done it was also my 4 year anniversary so I was devastated on top of that they're 44 minutes away so I was not about to drive back out there. The lady who sits at station 8 with the glasses cannot do nails she's only a pedicurist so don't go to her. She's always on her iPad playing she's lazy. The man at station 9 CANNOT DO NAILS! If you want to leave the salon with cuts, bumpy nails, & an Overall rushed experience go to him. He has done my friends nails & the nails came out terrible not to mention they fell off.He cannot do pedicures either. Honestly he's just dead weight that they need to let go. I don't see that happening anytime soon because those nail techs don't come to work. PT nails needs to hire more nail techs instead of pedicurists. There only 3 techs who can actually do nails, Lena the owner, nana, & Sam. Most of the time it's just Lena because Sam is never there & nana is appointment only. So good luck they'll try & pass you off to the guy all the way in the back on station 9 or one of the pedicurist to do your nails. Lol just pray you leave out of there with your fingers intact. I hate to have to write this but the disrespect I received today & over the past 2 months was enough for me. I'll take my money elsewhere.
Save you're time, & money!!! go somewhere else! I've been loyal to them for so long I thought I finally found my forever nail salon but the quality is not good and the way they treat returning clients isn't good.
This deserves 0 stars!! read more