I have a Toto toilet, the valve is acting up so I go to the Toto store to ask for help. I did not…read moreknow they moved to this new location about two years ago, but I'm glad that I always "Yelp" it before I head down to any store, and for sure, they moved. It is now on Waiwai Loop right next to the rail station and Lagoon Chinese restaurant. They have a few parkings in front of the store. Once you enter the store, I was like "wow", the display are so nice. There are so many choices, everywhere you look, it is like a dream bathroom or kitchen display. The people who work there are also very helpful. I showed them the video of my toilet valve issue. They explained to me the steps that I need to do to change the valve. They even bring out a sample valve to show me how to do it, such information helps me a lot when I do my repair instead of reading through the manual. If you need bathroom stuffs, this is the place to go. They also have plumbing services, but it will cost me $100 to have someone change the valve for me. Since I did valve replacement before, I end up just do it myself. Go check this place out.

If you haven't visited the Bathroom store recently, you will want to see their new location! It is…read morefor sure, my go to store for anything Toto. Although Toto was how it started, their wide offering of quality products is what keeps me going back. Every purchase has been exactly what I was looking for. Modern glass shower doors, beautiful fixtures and Fantastic customer service. You ALWAYS feel the warm welcome and never feel pressured. Most items are in stock, if not, it arrives in a short time.

Recently needed a replacement Toto bidet (washlet) as the one I purchased nearly 20 years ago died…read more I called T. Oki at 3;30 in the afternoon, spoke to Etsuko, explaining my situation. She asked for the details of what I previously had installed and for pictures which I immediately forwarded. Within minutes she texted what was available and a recommendation of a plumber to install. I was able to pay by credit card and made arrangements with Murakami Plumbing to pick it up and install the next day. I can't say enough how pleased I am at the service received from Etsuko and highly recommend not only her but the business itself. Quality merchandise and exceptional customer service.

Great products Great service, friendly service, I purchased a Whole House Water Purification…read moreSystem from Aquarev Water, it is a life changer.

Ended up here because it is one of the few tile places open on Saturdays. We were pleasantly…read moresurprised to find out the staff is friendly and helpful too! On both Saturday visits the women who helped us were patient and offered good advice. The best part is they had the tile we wanted in stock, they loaded it in our truck, and we left with it the same day. We had almost given up trying to find something we liked on island, but shipping tile from the mainland is crazy expensive. They are part of Hawaii Home Expo. We didn't get anything from the T Oki Trading side so I thought I should put my review under Marblehaus only.

Excellent customer service and great selection! We came here looking for travertine and was…read moreimpressed that it was in stock and we took it home that day. The staff was friendly, real local style. MUCH better than other places we went to where the staff was snotty and not helpful or friendly at all. These guys even loaded it into our car for us! Very impressed with the care they took to put it in our car so that it wouldn't shift too much on our long ride home. Would definitely go back again.

Initially I had a good experience with choosing tile, and placing the order But when there was a…read moreglitch with a shipment it was difficult to get answers. Then I was told I would be refunded a portion of air freight, but there was no follow through. I didn't receive the refund and my messages went unanswered.

The absolute best place to buy tile. Everyone there is so helpful and knowledgeable. Shout out to…read moreRamsey for his patience with me. I must have visited the shop 5 or 6 times before I picked out my tiles. They gave me a bunch of huge sample tiles to take home to show my husband since he couldn't come to the shop. We ultimately picked out an amazing tile from Italy which we absolutely love. Great job team Tile Warehouse. Now I will come drive you crazy again for my next project.

Purchased kitchen & bath cabinets, and a built-in buffet cabinet. Superb craftsmanship from cabinet…read moreconstruction, finish and installation. Very precise measurements and specifications taken by Mena and drawn up on easy to understand plans. Review and changes were quickly accommodated with professional assistance and recommendations as needed. Cabinets cut and assembled in Vietnam and delivered within 2-4 months time. Installation by in-house team was efficient and precise. We had to have toe-kicks redone for installation of removable brackets and that too was professionally accomplished. These are not your run of the mill big box store or 'made in China' cabinets. Various selections to make for hardwoods, design and finish - this is truly custom cabinetry at its best. The quality justifies the price. Go with the in-house installation crew and plan ahead as to not rush the install. It's worth the wait. Thank you PCW for fulfilling our dream remodel.

I was very pleased with the quality and the installation. We did quite a bit of research on options…read morefor installing cabinets in our 1930's bedroom. We wanted solid wood, needed a custom size and wanted a reasonable price. Overall we were pleased and would use Pacific Craftworks again. We did this project during covid-19 and the team and staff were very respectful while working in our home. The installer also did a really nice job integrating the cabinet molding into our existing crown molding. Nice alternative to working with a closet company.

Matt is a perfectionist that delivers what he promises.. only place to have woodworking of any type…read moredone..skilled, honest work at a fair price..25 year client

I came across this place by chance while I was searching for a granite supplier. To start, I was…read moreblown away by their responsiveness. I contacted several other local kitchen cabinetry/door businesses, and this place responded right away. I met with Jon At their showroom for a consultation and was pleasantly surprised by their vast variety of materials, styles and customization options. Jon was incredibly patient and thorough in explaining the distinctions between the different materials. I love that they only sell actual wood and really stand by their work. I've saved up for a while to purchase my vacation home and would absolutely only go with suppliers whom I trusted and whom I felt could deliver within my time-frame and quality expectations. Traveling back and forth from CA to Hawaii has been a bit rough, but they really bent over backwards to accommodate my schedule. My mahogany kitchen cabinets and bathroom vanities are more elegant than what the 3-D pictures (sent to us by the design architects)could possibly have conveyed. I am very excited to see how my sliding lanai doors turn out!

This restaurant supply store is a favorite of mines. Anytime I need kitchen gadgets, utensils,…read morecontainers, my bartending supplies, everything you need for a bar or restaurant this is the where you will feel like a kid in a candy store. They always have great sales on items they overstock on, & the prices are really good. I always come here for my purée mixes for my home bar. Parking is easy right in front & staff is always helpful.

Very nice, friendly and helpful. They didn't have what I was looking for but they happily referred…read moreme to the people who would have what I was looking for.

I liked their workmanship. It was their workers that tended to be rude. No call prior and when…read morethey show up, communications was not smooth.

Our small kitchen countertop is lovely in the end, but it is not exactly what we ordered and it…read moretook FIVE MONTHS to be completed. There were so many errors along the way. We chose a quartz that was in stock to save time, so I cannot image what the time-frame would have become if we'd special-ordered something. Summary of some (not all) of our experience: 1. They were back-logged from accepting more orders than they could handle. 2. First measurements were incomplete. 3. Edge was not correct, but re-doing would add "about 3 months" time since they were so busy. They refunded fee we'd paid for the edge, but we have to live with it. 4. Did not fit properly and piece was missing, then took several more weeks for another installer to be available to put in the forgotten piece. 5. The people in the shop were all very nice, but the owner was never on-island and they had to wait for "the boss" to call in to schedule things or decide remedies. They need an on-site manger with some authority. In the end, we are satisfied with the countertop appearance but the hassle and 20 week process would prevent me from recommending Stone Concepts.

This is the second time we had Kitchen and Bath remodel our kitchen and bathrooms. The first time…read morewas 25 years ago, so it was time for an update. Needless to say, we have our trust in owner Troy Tanaka. He and his assistant, Kurt Nishi are super nice and friendly. They are very skilled in what they do and take pride in their workmanship. Troy communicated well with everything that would be happening. Troy's office manager Nani, is right on top of things and sends us emails promptly. Although we haven't met her personally, we know she is a nice person and does her job well.

Started with 8 month delay, unfinished areas in kitchen, charged more than original contracts. Used…read moremultiple contracts with no finish date for different parts of kitchen. (Not legal) Cabinets are nice, with some damaged areas. Overpriced for kitchen size and unfinished areas.

It's been quite some time since we've used John Cook Kitchens, 2008 to be exact, but since I've…read morediscovered YELP I feel that people should know how fine a business this is. We did a total remodel of a completely outdated kitchen. They worked with us to layout, design and choose the cabinets that would work for us. They were patient and explained everything that needed to be done throughout the entire process. Once the cabinets, and counter-tops were picked out it was time to get started. My son and I had the pleasure or ripping out the old kitchen, I can't begin to describe the joy that I experienced doing the destruction myself. Hard work, but worth every sweaty hour. When the time came to put in the kitchen, John Cook was completely ready to go. I believe it took them only about 4 days or so to install and double check the entire thing. Mind you that this included coordinating with the plumber and the electrician. All in all we love our kitchen, and we are exceptionally happy with John Cook kitchens

Impressed with their designer Shelly. Beautiful quality cabinets...still working on the renovation…read moreand I will update as things progress