We are looking to renovate the cabinets and countertops of our kitchen as well as our office. We own a penthouse in Aiea. My husband owns his own business and I work for DoD. We are college educated professionals. This is the first time that we are engaging in such a large (for us!) project and we looked at Yelp for guidance in finding businesses to assist us. John Cook was one of many that we called and left a message for. We got a callback today from a nice lady who was interested in getting back to us and asked a few questions such as how did we hear about them, what were we were interested in, and our budget. Again, I have never done this before and have no idea what the cost would be which is WHY we are meeting with different companies and getting estimates. I threw out $7000 to $10000 b/c she kept going back to that question. She puts me on hold and a lady named SHELLEY got on the phone. Wow! Did she know how to be condescending! It seems as if this business is only interested in how much you are willing to spend. All her questions and comments were regarding budget, such as stating that their boxes are this much and how many boxes would you need, that it doesn't include installation, even our least inexpensive is comparable to home depot but is more expensive. I may not know what our budget may be, but I know what I like and I know that I'm always willing to pay whatever for what I want which is why I work hard and save. This company did not feel like they cared for my business at all. We visited many cabinet companies and NOBODY asked us what our budget was. They were interested in what we wanted and provided us a quote! I felt so insulted with every word out of her mouth that I said you know what, Never mind! and hung up on her! Please don't spend a penny on this company! I wish I would've gotten a chance to see what they had to offer and be able to spend my hard earned money on the dream kitchen they could've created for me, but they didn't even bother to care! read more