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    Pacific Craftworks

    4.1 (22 reviews)
    Closed 10:00 am - 2:00 pm

    Services - Pacific Craftworks

    Custom cabinet construction

    Pre-made cabinet installation

    Door framing

    Pacific Craftworks Photos

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    Recommended Reviews - Pacific Craftworks

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    Reviews With Photos

    Nadine O.

    Go to Pacific Craftworks if you want high quality custom made cabinetry and high quality and fast service at a lower price than the big box home stores! I wish someone had given me this tip before I wasted several weeks of time and energy at the big box home store without getting any results nor refund for the kitchen design fee they charged me. Mena at Pacific Craftworks was able to produce preliminary designs for my kitchen remodel after only one 1 hour meeting after I gave her my measurements and description of needs and wants! They didn't even charge a design fee. She followed up with an in home visit to confirm measurements and then produced a final design and quote. Order was produced in Vietnam and shipped expeditiously. Pacific Craftworks even offered installation - they did an excellent job and was completely done in 5 days. I'm very pleased with the outcome. Their showroom is located near the airport where you can see their cabinet options and be sure to ask for Mena!

    Custom ordered mahogany door
    Rhonda H.

    We are underway with a major renovation of our home in Kaneohe and envisioned a carved wood entry door. After searching online for weeks, I saw Mena's doors on Facebook Market Place. We went to Pacific Craftworks showroom and were very impressed with the quality of the doors, the cabinets and reasonable prices. We order a custom mahogany carved door in January and received the door in the time frame given. We are happy with the service and quality, highly recommend this business

    Customer service from Mena after I already told her to leave me alone via email.

    We wanted to order 2 custom vanities from Pacific Craftworks. Initially Mena was easy to work with when we first met her at the showroom. After that it was a different story. She does not respond to her emails promptly, which is her preferred contact method. She was late to our second meeting where she was supposed to present the vanity designs to us. She wanted the down payment that day, which she appears to have just made up a figure on the spot. She requested a check or cash for the down payment and could not provide me with an invoice. I did not have cash on me or a check at the time so she told us to bring it when she comes to do measurements. She said that that was not a problem at all. Due to the unique nature of our plumbing we wanted Mena to come to our residence and measure the necessary areas. She insisted that the installer needed to come with her even though we would be using our own installer. We had to adjust our schedule to have Mena and her installer meet with us. When we started to do demolition work and remodeling we discovered possible issues that we wanted Mena to come and see that day before dry wall work was done. Mena told me that she couldn't come that day and that she doesn't work on the weekends and that Monday was a holiday so the soonest would be Tuesday when we planned for her to come initially. We asked if there was anyway she could come over the weekend and told me that I didn't even put a down payment down so that wasn't possible. I reminded her what she told me about the down payment and she told me that I didn't hear her correctly and to ask my boyfriend and sister what she said was correct. Basically she is very RUDE to say the least and it seems like her customer service only shines when dollar signs are flashing in her face. We are completely remodeling our house and we are on a tight schedule. She kept saying that I told her everything too last minute, which I understand. However, I told her that remodeling and demolition is not black and white and that issues do arise. Also Mena told us that the vanities would take 3 month or more to arrive as they are custom made in Vietnam. If you want unique cabinets and are willing to practice patienceand deal with horrible customer service then choose Pacific Craftworks. I'm sure if we were ordering all of our cabinets from here Mena would've been more than accommodating. I guess we just didn't order enough and couldn't afford her customer service. Mena I am not going to bother reading your response. Same excuses as your emails I'm assuming. I don't need to know why you treated me poorly. If you are too busy and can't handle servicing your clients then you should say so. I am not removing this review as well if that's what your trying to get me to do.

    In this picture, Pacific Craftworks did the cabinets and countertops and installed the microwave and stove for us.

    We hired Pacific Craftworks to redo our kitchen. From the very beginning, Cezar was extremely professional and worked with our budget. They created and installed new cabinets and quartz countertops. Vy worked with our schedule and helped plan a timeline that worked with our flooring installers. The people who installed everything were very friendly and professional. They did a fabulous job! The owner, Andy, even stopped by a couple of times to check on workmanship. Every employee seemed to take pride in their work and company. We have heard horror stories of renovations gone wrong and we were waiting for something to happen... nothing did. It all went smoothly without any hiccups. I love my kitchen and soon I'll start cooking more often... right now I like looking at it more than using it! I highly recommend Pacific Craftworks!

    this is my old kitchen

    I have to remodel my 30 years old condo in Kaneohe. We did not want anything from home depot and would like to customize my cabinets and we are especially interested in Teak wood. As I shop around, I find out that Teak is a very expensive wood to get locally. Pacific Craftworks is the place that offers the most quality and customizable Teak wood at a competitive price. The staff were responsive and pleasant to work with. I now have a dream kitchen, bathroom, and bar within my budget. Do allow a lead time of about 8 weeks lead time as the cabinets are all custom made in Vietnam. Once the cabinets arrive, we were also pleased with the delivery and installation process. The delivery crew were very careful when they move the heavy boxes up the stairs and did not leave a dent on my condo. Regarding the installation, the lead installer, Khoa was very punctual and skilled. The cabinets were installed with great care. The installers take their time to make sure that everything is leveled. It is important to note that our ceiling and floor are both uneven. Overall, we are happy with the products and services of Pacific Craftworks

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    Review Highlights - Pacific Craftworks

    The owner, Andy, even stopped by a couple of times to check on workmanship.

    Mentioned in 3 reviews

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    Pacific Craftworks - cabinetry - Updated May 2026

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