They covered up building code violations. When confronted they made an agreement to remedy the situation. And never completed their end of the bargain, although I paid to fix it. Subsequently one of the owners left the island. No one is returning my calls, texts, or any effort to contact I do not trust them and will not recommend them to anyone, I will admit, they had me fooled. I feel that as an older citizen I was conned read more

My friend help me fix my walk in shower, I just wanted Design Trends to call me back and give me some advice. I know the Warranty doesn't cover anything after 8 years. Still no response, even on Yelp! Now I hear there radio advertisement KSSK radio. Good luck to everyone. Aloha read more

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DTC did a complete (to the studs) remodel on my 1100 square foot 1958 condo on the Gold Coast. Greg agreed to take over the project after there were major issues with the original "Contractor" and "Interior Designer". I was so grateful that Greg agreed to come in and take over the job. No small feat to try unravel what was and was not done. The DTC team was excellent and I was extremely lucky to have Jason Schweitzer as my Project Manager. Jason's attention to detail and thorough follow through made me feel like he was treating my project as if it was his own home. Billing was very detailed breakdown of materials and overages (of course i had some...!) They offer access to an online calendar update that allows you to see the time frame and progress of the project. The end result is a jaw dropping, gorgeous custom home. Ive recommended DTC to several people and will continue to do so. Words that i continue to use when describing Greg and DTC: ethical, honest, and beautiful craftsmanship. I highly recommend DTC. read more

When it comes to design and details, these guys are top notch. Brenton gave me a design plan that blew my mind. His concepts for style really elevated my home into something I am proud of. The 3D backsplash and waterfall countertops made such a big difference. So grateful for their exquisite work! read more

Design Trends Construction - 3D Backsplash! - Interior Design Near Me - Honolulu, Hawaii

Design Trends Construction renovated my kitchen. Overall, I was happy with the renovation, but there were several issues that came up which is what led to the three-star rating. 1. The project was not completed on time. I was promised by Brenton that the renovation would be completed in six weeks, but the actual renovation did not get completed to close to 12 weeks. Although some of the delay was due to other factors (for example the countertop) a lot of the delay was due to the fact that they had too many projects going on at one time. There were days when the carpenters came at 9 AM and then left at 11 AM for the day! When I asked them where they were going they informed me that they needed to go to "another worksite." Other days they came at 9 AM to 11 AM, at 11 went to lunch and then returned at 1 PM (yes, that's a two hour lunch), and then worked again from 1 PM to 3 PM. The project could have been completed on time if the work days were regular 8 hour days. 2. The project was over budget. I realize that things are expensive in Hawaii compared to the mainland, but the kitchen renovation project was way over budget. I did explain this to Greg and Brenton on several occasions and my family would've appreciated if the project could've been closer to our actual budget. 3. There was poor communication throughout the entire project. The issue that made this entire experience the most stressful was the communication. Initially, we started out being told that the dumpster would be in front of our house for three days then it was extended to a week. However, this eyesore was not removed to close to a month after the project started. We started noticing that other people wearing DTC shirts were coming by and throwing things in the dumpster. When I spoke to Brenton, he apologized and stated that he would have the dumpster removed. I brought this up to Greg and he stated that there were other projects nearby that did not have space in front of their house and he was using this dumpster for their projects as well. I informed him that I was not told about this and he stated that Brenton should have told me. Once the kitchen renovation project got going there was a period of two weeks where my husband and I couldn't get anyone to call or email us back. Also, when we would call for updates we would get different answers when we called Brenton versus calling the office and speaking with Kim. It's like the right-hand didn't know what the left hand was doing! 4. Slow response time to get issues fixed. After the renovation was completed when there were other issues that arose, the response time to get any of these issues addressed was very slow. read more

We had Design Trends perform a major renovation of our two bedroom townhome. They were very helpful in the initial design and selection process, providing recommendations that met our general décor (where we were unsure of what we wanted). Our renovation was almost an entire gut and remodel with new flooring, trim, paint, countertops, air conditioning, plumbing fixtures, and electrical. We occupied the unit during the renovation and Brenton and crew worked with us to maintain a livable space while performing their work. They were reasonable and accommodating when oversights from our part, or theirs occured, in the process and we were able to come to a resolution where both parties were pleased. They even expedited some work when we had some family visiting. Whenever I use a service, eat at a restaurant, etc. my final opinion comes down to the question, "Would I use them again?" My answer for Design Trends Inc, is "Yes!" and coincidentally I will be using them for some work in the near future. read more

When we were ready to update/remodel our 50+ year old kitchen and bathrooms we reached out to DTC. Having seen some photos of previous work we had an idea of what we hoped they could do for us. Brenton was wonderful! He understood the look we were going for, came up with a layout and design that we liked, and really helped all the decision making i.e. tile, flooring, cabinet etc. easy and less stressful. As with any project delays and hiccups were encountered but every step of the way Brenton's words of "we want you to be happy, whatever it takes" really came through. All the workers who came through our home were kind, respectful and very professional. Beautiful useful kitchen and gorgeous bathrooms are the result! Would recommend DTC! read more

This review is very late in coming, being that I've moved in to my newly renovated condo about a couple months ago, but here goes... Renovations are huge decisions. I didn't know where to start but I knew what I wanted the end product to look like. Brenton and crew were the ones I selected after meeting with what felt like a dozen different contractors. Not only were they transparent on their costs, the estimates were fair and the experience level appeared appropriate for the total renovation of my apartment. As to be expected, there were bumps in the road during the course of the renovations. I'm the type of person that visited the site at least 3-4 times per week to check on progress and to make sure my dream was coming to life the way that I expected. Brenton always put his best foot forward and offered good options where needed. He didn't "nickel and dime" me on things and I appreciated that they kept the workspace clean. The whole team worked with me when I threw curve balls and never seemed to flinch at my attention to the tiniest of details. Never did they make me feel like I was overbearing...though I'm pretty sure I was...just a little! Lol. Anyway, after tons of compliments (and a very favorable appraisal), I am convinced that DTC is one of the best, if not THE best, in the business. If I had to to it all over again...I'd call DTC in a heartbeat! read more

If you are looking for a construction contractor who is professional and gets the job done to your satisfaction, my husband and I highly recommend DTC. We heard about DTC through KSSK's Michael Perry. We contracted DTC to renovate our two bathrooms and are overly happy with the results. Greg and Brenton Liu, owners, are easy to talk to, knowledgeable and made our renovation/changes stress free. Brenton recommended the type of materials to use as well as the coordinating colors and the bathrooms look awesome. DTC project manager Eddie Dolormente's construction and coordination skills made the renovation seamless for us. Through his actions, it was apparent that customer satisfaction is his foremost priority. Of significance also is Kim Nishitomi of the office staff. She was not only helpful and friendly but also so efficient, task-oriented, a key person for DTC. We have recommended DTC to family and friends and will continue to do so. read more

I couldn't be happier with the services of Design Trends Construction. We did a pretty big remodel of our kitchen and bathrooms, and it turned out great! We had some trouble with the flooring product that was used, and Brenton and team made it right, even though a significant amount of time had passed since the job was finished. I think most contractors would have tried to avoid responsibility for the situation and tried to get us to work directly with the vendor of the flooring. But in our case, the DTC team handled it all with no cost or effort for us. It means a lot to me that DTC stands by their work. I feel they are very trustworthy and do what's fair even when it might not be a cheap or easy fix. I strongly recommend DTC. read more

Asked for estimate. Said they will call me soon. Never heard from them. Would have been professional if someone called and said they were too busy for another job and were not interested. read more

Loved the complete bathroom renovation we did with DTC. Excellent work by all subs. I had my own designer and they worked with her with complete collaboration. They made enormous effort to keep the worksite clean and protect the rest of the house from getting dirty at all. Very happy and would definitely work with them again. read more

We are in the planning stages of a major renovation of our home. The DTC style of design was attractive and we thought that we would consider the company for our project. We called them on July 8 and Kim scheduled a meeting for their representative to come to our home on July 13 at 9:30am. My wife took the day off work and I re-arranged my schedule to be home for the consult. Well, they were a no-show! No call...no nothing. After over an hour of waiting, I called their office. No one answered their phone but I was able to leave a message. Still no call back. In looking at some of these reviews, this seems to be a common problem for this company. They don't honor the commitment of their scheduled appointments and they seem unorganized. If they can't even show up for the initial consult (which is important for them to make a positive first impression), I imagine that they will be equally bad at following through with the project to completion. We won't be hiring this company. We crossed them off the list. Good luck. read more

Brenton and Greg Liu were very professional when we met them to obtain an estimate to renovate our kitchen. They were very easy to work with and both had great suggestions on the kinds of materials for cabinets, countertops, and flooring. They were on time and below our budget. Their workers were very good and kept the work area clean. Design Trends customer service is outstanding. Where we had concerns or questions, Brenton or Greg always responded quickly to resolve them. We liked their work so much, we used Design Trends for a bathroom renovation and again did excellent work. read more

We've used DTC for several large projects on our house over the past several years and are very pleased with the work they've done. They are professional, timely and provide great customer service. Whenever we have a question or need assistance on a project we are doing ourselves, we know we can contact them and get valuable information as well. DTC is a great local company and we will continue to call them first for anything that needs to be done on our house. read more

The renovation of our bathrooms went very smoothly because we chose Design Trends Construction. Brenton worked with us in the beginning, providing recommendations and suggestions when we had questions about what would work in our space. Brenton was extremely knowledgeable and easy to work with. Every person that came into our home was very professional and the work was the highest quality. Eddie was the project manager and made sure everything went smoothly on a daily basis. He was so easy going and very talented. DTC worked with the glass installer to build us custom mirrors and with the company that we bought fixtures from when the wrong part was sent. They ensured that the entire process was pain-free for us. You can't go wrong when you choose Design Trends Construction to complete renovations on your your home. read more

Full disclosure, I am a sub contractor for these guys, but I work with a lot of contractors, and these guys really stand out. They are always pushing to help people's ideas come out and stay forward on design. They are responsive, honest, and dedicated to doing a good job. read more

My wife and I were looking to renovate our home after moving here to Honolulu. The house was built in 1974 so needless to say it needed some work. We were essentially gutting the entire house. We got quotes from 4 different contractors. We were initially going to go with with another company, who was clearly out to just rip us off. I am so glad we serendipitously ran into Design Trends Construction. We were a bit reluctant at first as they were located so far in Pearl City, but they were super accommodating. Greg met up with us last minute on a Sunday, when it was clear he was in the middle of a golf game, on his day off. I am admittedly a very demanding client, as I am super OCD. As with any renovation this size, there were some unexpected hurdles and obstacles. They were able to organize all of their subcontractors and did an amazing job! Brenton their designer (and Greg's son) is super professional and genuine. It is clear that he tries to go above and beyond to make sure he hears and meets all of the client's needs and wants. Troy their foreman is amazing and a super hard worker. He would be in front of our house and be ready to go at 7 AM every day. I felt very reassured that he was supervising the scope of our renovation. The quality of their work and craftsmanship shows in their results. They were on schedule for the most part, aside from delays due to hurricanes and other factors out of their control. They even made custom outlets and had to do some super crazy custom duct work to build a floating fume hood in our kitchen as well. We are about a year out from the end of renovations at this point and I would say their work has stood the test of time. They have a 1 year warranty as well, and being the kind of OCD person I am, I have called them about some small things here and there and they have been good on their word. Thanks again DTC for doing an amazing job on our home! I look forward to working with you guys on more projects! read more

Met at BIA in Aug.11th and set appointment to get an estimate for a total kitchen remodel from floor to ceiling. DTC said they were all booked up for several weeks and someone would contact me to schedule their 1st available date. I finally received communication via email for our appointment and sent 2 emails to confirm that I can do the Sept. 10th date but not at 1pm... I asked for 2pm. "Kim" sent an email confirming that she was available for our 2pm appointment but she DID NOT SHOW UP. I phoned "Kim" and she explained that she didn't write me in her calendar. "Kim" says, "The email that you sent me only had a blank and so I didn't respond." Even though she could see something was malfunctioning with the email... She decided NOT to contact me to followup with why my email to her was empty or "blank". So, here I was waiting for one month for our appointment date to arrive and no one showed up. So very unprofessional. I already had interviewed and received estimates from almost 11 others. Most of them said that DTC is the most expensive. So you might think that they are top quality to charge so much.... but they can't even double check an email for confirmation. VERY POOR COMMUNICATION & UNPROFESSIONAL. No apologies, no accountability, no acknowledgement.... just hang up on me. read more

I got 3 bids for a major kitchen renovation, and am glad that I went with Design Trends. The other contractors seemed more interested in selling me what they had in their warehouse -- Design Trends asked what I wanted, and offered a wide range of materials. There was also a good price range. They provided a detailed billing, a schedule that we managed to stick to fairly well (and they kept me informed when there were delays). The workers they sent were uniformly pleasant and informative. The customer service was great - I got quick response whenever I called or e-mailed. This company is in great demand because they're good - I had to wait two weeks for an estimate, and a month before work began, but it was well worth it. read more

Our last home renovation was done 25 years ago, so by 2016, it was definitely time to renovate, repair, replace, and refresh. In other words, we signed up for an extensive renovation on an old house, everything from new electrical to gutted bathrooms and kitchen. We complicated the situation for the contractor because we remained in the house during the work (because of our dogs). Brenton and the DTC crew somehow made it all work. And even with the unexpected issues that cropped up as a result of a house built in the early 1950s, the ability to problem solve was so easy with Brenton and especially with Troy Chandler's experiences and expertise. This was not about cutting corners either. This was about being able to confer with the contractor and making prudent and reasonable decisions given budget considerations, crew scheduling and just general hassle factor for the homeowner. Thank you Brenton. Thank you Troy. We are very happy with how this all turned out. read more