I've used REQ-On for the past 5+ years and have never received anything less than 5-Star service…read more Willy is one of the brightest IT person's I have ever met, and he is the most honest and hard-working individual's I've ever used in this business. He recently installed a complete camera security system which is way above and beyond my expectations. I would highly recommend REQ-On for any IT or security-related project a company or individual might be wanting or needing.

Unable to pay full? We paid almost $300 in services and you said that was all that was owed. I have…read moreseveral messages back and forth with you asking for help on where my back up files are and why my LCD screen still did not look okay. Nothing. No response. Found a better business to deal with.

I was hesitant to drop off my PS5 for a $30 diagnostic fee. Was told it was a motherboard issue and…read morewould take a few days to fix. I was quoted a price. Later they claimed they were unable to fix. Dont waste time send to Sony for out of warranty repair. Additionally when I picked up and checked my PS5 they had stolen the SSD drive.

***OVERPRICED, HORRIBLE STAFF, IDENTITY THEFT ATTEMPT***…read more Postal lady tried to take pictures of my ID on her personal phone!!! Went in to get a quote, i was told the technician wasn't there but i could leave my apple watch with them to give to him that day and he will get back to me by the end of the day with a quote. 3 days later i still didn't get an answer. I called and no one answered, instead i rec'd a text back telling me they're still "working on it". I brought my watch in for hardware issues (the front face popped off, which was indicated on my form they asked me to fill out). I didn't get an update or quote on the watch until the 4th day. I was told there was a "motherboard issue" and it would cost $159 + tax to fix my 5 series apple watch!!! I told them I didn't want to move forward. Then when I looked at how long it would take for me to get a new one, I thought about forking over the money to fix it. Finally, I decided not to and would go pick it up. **HERE'S WHERE IT GOES LEFT.** I walk in while on a business call and tell the lady behind the counter (a postal worker because this business is located inside a postal store) and tell her, "I'm here to pick up my apple watch". She says, "I will help you when you're off the phone and you walk over here" and she walked over to another part of the counter. I went to the part of the counter i was helped when I dropped the watch off, but ok. Mind you, no one was in the store but me and her. Then she asked me my name, i told her it could be either my first or middle name (i didn't remember what I wrote) but they're both my names. She calls the tech, then I text the tech (mind you i told him I was coming in to pick it up). She said she knew nothing about it and needed to confirm with him, fine. Then she keeps asking him my name but my name is on the form. I repeat MY FULL NAME while the paper is in her hand and she's hiding it. She then asks me for ID. By this time, she and I spoke to the tech and he confirmed it was me. I gave her my ENTIRE NAME and She still demanded ID to give me back my VERY BROKEN watch. I showed her my name on my money app, she REFUSED TO LOOK AT IT. I get my id from the car, I show her my ID she tries to grab it (ABSOLULTY NOT). I lay it on the counter, still in my fingers THEN SHE TRIES TO TAKE A PICTURE OF MY ID WITH HER PERSONAL CELL PHONE. "ABSOLUTELY NOT" i said. "YOU WILL NOT TAKE A PICTURE OF MY ID!! He just told you it was my watch and I just told you my entire name, I showed you my name on my money app, you refused to look at it". Then i showed her my id again and pointed it out "LOOK MY WHOLE NAME IS ON MY ID WHICH MATCHES THE FORM, that's enough. She ignored me and still didn't look. I then had to pay a $25 + TAX FOR A DIAGNOSTIC FEE via a money app???. Again, I had a HARDWARE problem and i was billed for a software diagnostic. STAY AWAY FROM THIS PLACE. The postal people are rude and the tech will not be there or answer your calls. I told the tech I would be leaving a review because of that lady's behavior and he asked what happened. I tried to call him to update him and he didn't pick up my call. I blocked him and WILL NEVER BE BACK AT THIS LOCATION FOR ANY BUSINESS WHATSOEVER.

Darren was the only Yelp business to reach out to me with my iPad issues....was very prompt and we…read moreended up do business together...very knowledgeable about Apple Products (former Apple employee) and he completed the repair asap as I was in town visiting so needed a quick turnaround...Thank you Darren for the job well done....have already recommended you to a few people in daughters neighborhood....I appreciate you so much for 'rescuing' my not so old iPad...

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

Excellent quick computer repair! Always friendly and fair pricing. My go to place for parts and…read morerepairs

Absolutely amazing service. I spent hours on the phone with my Internet provider over 2 days…read more They finally told me that they couldn't help me and that it must be an equipment problem. At a friend's suggestion I called Computer Monkey. They set up an appointment for the next morning. Carl, the owner, arrived on time. No sooner did he sit at the computer did my Internet pop up. I couldn't have been more amazed. Interesting that the internet provider couldn't provide a resolution. Best part Carl didn't make me feel like a dummy and my computer is up and running. Recommend 100%

Quality work. Made repair very fast. Would recommend. Friendly service and very professional…read more ..........

Very friendly. Wide variety. Conveniently located in the mall. It took a very short amount of time.read more

They sell products that do NOT function at all! They KNOW this and they have therefore instituted a…read moreno refund policy. If you're looking for ANYTHING here, there's HONEST places nearby.

My son brought his computer in to have an issue diagnosed. He paid a $60 diagnostic fee and was…read moretold that he'd get a call with an estimate for the repair cost. When he got a call, the issue was a small fix he could have done himself, but the "repair" was done for him for another $75. One fried part that needed to be removed. I think the shop should have told my son what the issue was and have him decide if he wanted to pay more to fix it. I guess business is slow...

I have taken me and my girlfriend's gaming pc's to this location multiple times and I've never had…read moreany issues. They know what they are doing and are very quick. I had my processor replaced and they even managed my cables without me asking.

I was apprehensive at first when I saw the location, but it was a wonderful experience. I bought my…read morelaptop in 2013 and it started messing up on me about 2 years ago due to a virus. I searched for awhile for a comp repair store. I even called Best Buy Geek Squad who wanted to charge me $150 or pay $200 to get a 1 year repair warranty for up to 3 devices. I spoke to this guy behind the counter at Reboot Remedy. He told me how much it would cost which was significantly less than what Best Buy was offering. He also suggested updating my Windows and Microsoft to the latest versions, which would only cost $25 more. Due to the virus being pretty bad, he completely cleaned up my laptop...even removing some factory apps/folders that I never used. The files, pics, etc that I wanted saved, he put it in a folder for me. I was impressed that it only took 1 day to fix, not to mention, he called me first to give his suggestions and to let me know the price before doing anything. He also added links on my Google Chrome that I asked for and he also added an app on my cell phone! Everything done under $100. I will definitely return for future issues and recommend this place to family/friends for any comp or cell phone issues!

These guys are great! The computer repair shop I wished I found sooner. They charged a reasonable…read morerate. Additionally, they explained everything they did in understandable terms (I am not a "computer guy") and not condescending. Further, I had two cell phone problems which I wanted them to fix. They said this could easier be done with a $5 part and reinstalling the O.S. A different shop would taken advantage of an easy fix. Reboot Remedy reminds me of the repair places I used back in smaller towns; great customer service and reasonable charges. I had a laptop with a screen that stopped working. A different shop quoted $150 without even looking at it. Reboot Remedy told me it could be different issues and charged a small fee. They took the laptop apart, checked all of the connections (memory, motherboard, etc.). The laptop was repaired was repaired in a day. $43 to fix.