Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.

I was apprehensive at first when I saw the location, but it was a wonderful experience. I bought my…read morelaptop in 2013 and it started messing up on me about 2 years ago due to a virus. I searched for awhile for a comp repair store. I even called Best Buy Geek Squad who wanted to charge me $150 or pay $200 to get a 1 year repair warranty for up to 3 devices. I spoke to this guy behind the counter at Reboot Remedy. He told me how much it would cost which was significantly less than what Best Buy was offering. He also suggested updating my Windows and Microsoft to the latest versions, which would only cost $25 more. Due to the virus being pretty bad, he completely cleaned up my laptop...even removing some factory apps/folders that I never used. The files, pics, etc that I wanted saved, he put it in a folder for me. I was impressed that it only took 1 day to fix, not to mention, he called me first to give his suggestions and to let me know the price before doing anything. He also added links on my Google Chrome that I asked for and he also added an app on my cell phone! Everything done under $100. I will definitely return for future issues and recommend this place to family/friends for any comp or cell phone issues!

These guys are great! The computer repair shop I wished I found sooner. They charged a reasonable…read morerate. Additionally, they explained everything they did in understandable terms (I am not a "computer guy") and not condescending. Further, I had two cell phone problems which I wanted them to fix. They said this could easier be done with a $5 part and reinstalling the O.S. A different shop would taken advantage of an easy fix. Reboot Remedy reminds me of the repair places I used back in smaller towns; great customer service and reasonable charges. I had a laptop with a screen that stopped working. A different shop quoted $150 without even looking at it. Reboot Remedy told me it could be different issues and charged a small fee. They took the laptop apart, checked all of the connections (memory, motherboard, etc.). The laptop was repaired was repaired in a day. $43 to fix.

This place is the ONLY place to take your computer. They…read moreare so honest in their assessments and the cost of repairs. I refuse to go elsewhere. Paul A. Brady

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

Great service!! Great attitude. Genuine people. I would recommend this business to anyone…read more Prompt service! I was in and out of there in 30 minutes. Thanks to Mr. Jerome and Tony.

Harry was very patient and upfront with the kind of service we could expect. He called with updates…read moreand overall, I was very happy with their speedy results. Would use their services again since this establishment is in a good location.

Quality work. Made repair very fast. Would recommend. Friendly service and very professional…read more ..........

Fast and reasonably priced service! I'll definitely use them again in the future. They can do it…read moreall.

The place is now a mail salon. The website needs to be updated and phone is no longer in service.read more

He was honest and helped me change out the port for my charger. It was a fair price and quick…read moreservice. The only con was that he was not very good at communicating on when and how soon the computer would be ready. I had to visit the facility twice. But other then the lack of communication, he did a great job. No complains here!

This guy is a PC Ninja. Free estimate and recognized the problem immediately. Gave us a very…read morereasonable price and ordered a new replacement keyboard. I won't go to any other establishments after finding him!!

Free quote, affordable pricing, friendly customer service. He was great all around, will for sure…read morebe going back to him for any future computer problems!

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.